Petco

4.1
398 reviews

About

Pet StorePet supply store
Visit your Homestead Pet Store located at 590 East Waterfront Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
590 E Waterfront Dr, Homestead, PA
15120, United States

Hours

Reviews

4.1
392 reviews
5 stars
237
4 stars
61
3 stars
40
2 stars
15
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, highlighting their knowledge and willingness to assist.

Cleanliness

The store is generally reported as clean and well-maintained, although some customers noted unpleasant odors.

Stock Availability

Several reviews mentioned issues with stock levels, with many items frequently out of stock.

Grooming Experience

Grooming services received mixed feedback; while some customers had positive experiences, others reported dissatisfaction with staff behavior and service.

Rewards Program Issues

Customers expressed frustration with the rewards program, citing difficulties in redeeming discounts and lack of communication regarding benefits.
  • DS
    Danette Stromyer
    6 days ago
    5.0
    The cashier and other staff were so helpful and kind. I was buying lots of birthday items and we talked about my dog turning 13 so they gave me some treats from the bark bar for her. She loved them so we will have to come back and get some more! Great experience!!
  • SG
    Sam Govannucci
    6 days ago
    1.0
    Worse pet store I've ever been in.I don't recommend it at all. Selection. Is horrible. No public restroom. And I made an appointment to get my dog vaccinations, and they turned me away, and basically told me too bad.
  • CB
    Christine banks
    Nov 11, 2025
    5.0
    cashier friendly also was able to find what i needed thank you
  • MK
    Marcy Kronzek
    Nov 8, 2025
    4.0
    They do a good job on my 50 pound golden doodle but it’s very expensive. - $130.00
  • NL
    Nevaeh Lellock
    Oct 27, 2025
    5.0
    This is such a mixed review because I love the store I definitely love the employees they're very helpful that they keep the store clean they do everything they can they go above and beyond to try and make sure you're satisfied I use the store at the waterfront so if you're someone that that store is near you I definitely recommend using it now I bought a membership to get the discount every time you go there and purchase something and stuff like that that I've been having problems with I cannot get my discount that the emails that they send me never come so therefore I just missed out on almost I think it was 20 or $25 the last time I went shopping because they could not get it to pull up on the computer so therefore that is actually money that I planned to be deducted but ended up having to pay it and these days every dollar counts so I'm not happy with that at all so that is why it's such a mixed review thank you

Frequently Asked Questions About Petco

Does the Petco Homestead location have a vet hospital?

Yes, Petco Homestead has a full-service vet hospital.

Does Petco Homestead offer vaccinations?

Yes, Petco Homestead provides vaccinations.