Petco

4.2
927 reviews

About

Pet StorePet supply store
Visit your Harrisburg Pet Store located at 4621 High Pointe Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4621 High Pointe Blvd, Harrisburg, PA
17111, United States

Hours

Reviews

4.2
917 reviews
5 stars
531
4 stars
201
3 stars
89
2 stars
30
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor customer interactions and lack of assistance.

Grooming Issues

Several reviews highlighted dissatisfaction with grooming services, including unprofessional behavior and refusal to provide services for certain dogs.

Product Availability

Customers frequently noted issues with stock availability, particularly for specific pet supplies and food items.

Knowledge and Care

While some staff were praised for their knowledge and helpfulness, others were criticized for providing incorrect information, especially regarding pet care.

Store Condition

Multiple reviews mentioned the store's cleanliness and organization issues, with reports of clutter and unsanitary conditions.
  • RL
    Random Things With Lexi
    Nov 13, 2025
    5.0
    Absolutely love this place. The employees are so nice and friendly.
  • JG
    J A G
    Nov 12, 2025
    5.0
    This Petco location and store far exceeds any of the other stores in the area. I ordered something online a few weeks ago. Must have been a third party thing. I had my transaction ID and receipt through PayPal but nothing else. I had to return this item because it wasn't being used. They went above and beyond giving me a refund. The two associates were so kind and took their time and helped me. I just don't experience customer service like I did yesterday anywhere anymore. The manager and sales associate were commendable. What a wonderful atmosphere and a wonderful store!!! Thank you so much!
  • MW
    Michelle woody
    Nov 5, 2025
    5.0
    Love the groomers
  • SE
    Stephen Eshenour
    Oct 13, 2025
    1.0
    Witnessed the store manager tell three different customers to leave the store within the 30 minutes I was waiting. Absolutely the rudest person I have met. She was more concerned with stocking the store than helping customers. Not sure how they keep employees with a leadership staff like this. Disgraceful………
  • AG
    Amanda G
    Oct 10, 2025
    2.0
    Workers kinda act like your a nuisance to help .... You have to go around searching for a worker to even try and get any kind of help ..... After you find one they are typically rude and give you a half ass answer.... And I wish they would stop housing leopard geckos together they are not supossed to be put together in tanks!!!!! They also give out so much wrong info on how to care for them it's so so sad!!!!!

Frequently Asked Questions About Petco

Does the Petco Southeast Harrisburg location have a vet hospital?

No, Petco Southeast Harrisburg does not have a full-service vet hospital.

Does Petco Southeast Harrisburg offer vaccinations?

Yes, Petco Southeast Harrisburg provides vaccinations.