Petco

4.2
1152 reviews

About

Pet StorePet supply storePetco
Visit your Harrisburg Pet Store located at 5125 Jonestown Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5125 Jonestown Rd, Harrisburg, PA
17112-2990, United States

Hours

Reviews

4.2
1,140 reviews
5 stars
657
4 stars
271
3 stars
98
2 stars
41
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude interactions and lack of assistance.

Animal Care

Concerns were raised about the care of animals, particularly fish, with reports of sick or dead fish and poor conditions.

Store Cleanliness

Several reviews mentioned cleanliness issues, including unsanitary conditions and pest infestations in products.

Product Availability

Customers noted a good variety of products, but some experienced issues with stock levels and pricing discrepancies.

Grooming Services

Grooming services received positive feedback for quality, but there were complaints about staff behavior and management.
  • PB
    Philip Bax
    Dec 30, 2025
    4.0
    Good help
  • JG
    juliana good
    Dec 28, 2025
    5.0
    I want to shout out Becca for her role as “zookeeper” today to my three spectrum kids. She went above and beyond to involve my Christmas-break-bored-gremlins in her fish feeding, turtle snacks, and going through the reptiles. I’m so grateful!
  • GD
    GamingPride37 Dreamer
    Dec 17, 2025
    1.0
    sold me a sick fish, lady over the phone kept on cutting me off after every detail i was trying to give about this dying betta. the front fins are transparent and his fins are less than half inch long.
  • JA
    Joe Arabi
    Dec 8, 2025
    4.0
    Cashiers are good with customer service!!
  • AA
    alex akia
    Dec 5, 2025
    5.0
    Will ALWAYS be my go to pet store. This location is ON TOP of their pets and their needs, I have never seen a sick fish, stressed reptile, etc. Staff are so insanely polite and extremely educated. Props to this location!!! You guys are amazing at what you do!

Frequently Asked Questions About Petco

Does the Petco East Harrisburg location have a vet hospital?

No, Petco East Harrisburg does not have a full-service vet hospital.

Does Petco East Harrisburg offer vaccinations?

Yes, Petco East Harrisburg provides vaccinations.