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Petco

4.2
(1159 reviews)

Business Details

(717) 652-1791

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Harrisburg. Visit your local Petco at 5125 Jonestown Rd for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Harrisburg Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5125 Jonestown Rd, Harrisburg, PA
17112-2990, United States

Hours

Reviews

4.2
1,159 reviews
5 stars
670
4 stars
271
3 stars
100
2 stars
43
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on staff interactions; some customers praised friendly service while others reported rudeness and lack of assistance.

Cleanliness

The store is generally described as clean and organized, though some customers reported issues with pests and unsanitary conditions.

Product Availability

Customers noted a limited selection of certain items, particularly dog toys and live feeder insects, and some expressed frustration with out-of-stock items.

Grooming Services

Grooming services received positive remarks for quality, but there were complaints about staff handling and communication.

Pricing

Some customers found prices to be high compared to competitors, while others appreciated sales and discounts.
  • MC
    Maureen Casey
    Feb 5, 2026
    2.0
    Not a big selection of dog toys 😒
  • DN
    Dannis González (Nani)
    Jan 28, 2026
    1.0
    I went in to Petco twice and both times I was checked out by Paige who apparently doesn't know how to greet the customers. The first visit, I said "hello" amd she started ringkng my items up without a word. So I asked her if they had done away with saying "hello" to guests. She said no, but she was just "being quiet." I thought pethaps she was having a bad day so i gave her the benefit of the doubt. The second visit i went with my husband, and coincidentally Paige was at the register again. I greeted her warmly and again she ignored my greeting and proceeded to ring out my items without a word. Just like she was unfazed and ignored me when I thanked her for handing me the receipt and my purchases. In my opinion, if you aren't personable then you shouldn't be a cashier. Once, I can give her the benefit of the doubt, but not when it happens more than once on seperate days.
  • SS
    Samantha Stone
    Jan 28, 2026
    5.0
    Friendly real cashiers. Very clean and organized
  • CR
    Christine Rankin
    Jan 25, 2026
    1.0
    My friend and I were shopping here for our dogs. I needed some gravy to put on my picky dogs food so she will eat it and wanted some toys, and my friend needed dog food for her pup. We had a bag of food and some gravy packs in the cart, and we were looking at some dental treats. An associate came up to my friend and looked at what was in the cart and told us "there is very little nutrients in either one of those items, you should read the ingredients." Then just walked away. While we did not ask for her opinion, she also did not offer to give us a healthier alternative in our price range. I feel that if you are going to walk up to someone and say that without them asking, then you should atleast educate or give other options, not just walk away. This interaction upset both of us, and had my friend in tears. You never know what someone may be going through financially, and that maybe this is just to hold them over. Both her dog and all 4 of mine, are very happy pups and are nothing but spoiled. They are our babies. Neither one of us appreciated being judged because of what was in our cart. We have both been customers for years and this single interaction has us never wanting to go back. Do better petco.
  • WB
    Winston Barnes
    Jan 24, 2026
    5.0
    Clean establishment nice and friendly customer service speedy checkout.

Frequently Asked Questions About Petco

Does the Petco East Harrisburg location have a vet hospital?

No, Petco East Harrisburg does not have a full-service vet hospital.

Does Petco East Harrisburg offer vaccinations?

Yes, Petco East Harrisburg provides vaccinations.

Brand Certified Facts from Petco

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Certified March 01, 2026Yext Knowledge Graph
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