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Franklin Veterinary Associates

4.8
(338 reviews)

Business Details

2380 Buchanan Trail West, Greencastle, PA
17225, United States
(717) 305-1377
https://www.franklinvet.net/

About

Veterinarian
Franklin Veterinary Associates provides veterinary services, pet dental services, pharmacy services, and puppy and adult dog training classes to the Greencastle, PA, area.

Location

Franklin Veterinary Associates
2380 Buchanan Trail West, Greencastle, PA
17225, United States

Hours

Reviews

4.8
338 reviews
5 stars
304
4 stars
20
3 stars
2
2 stars
2
1 star
10

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their compassionate and attentive care towards pets, highlighting their kindness and understanding during difficult times.

Professionalism

Reviews frequently mentioned the professionalism of the veterinarians and staff, noting their thorough explanations and willingness to answer questions.

Customer Service

Several customers expressed dissatisfaction with customer service, particularly regarding appointment scheduling and communication issues.

Long-term Trust

Numerous long-time clients shared their loyalty to the clinic, indicating a strong trust in the care provided over many years.

Mixed Experiences

While many reviews were positive, there were also significant negative experiences shared, particularly regarding miscommunication and care during critical situations.
  • MC
    Megan Carbaugh
    Feb 13, 2026
    5.0
    We have been bringing our dogs to this clinic for over 10 years now, and have always been pleased with their services. We live out of state now and still drive 45 minutes to bring our dog to Franklin Vet due to their top notch services and wonderful staff. Highly recommend!
  • DP
    Daved Paddack
    Feb 4, 2026
    5.0
    Franklin Veterinary Associates has been absolutely wonderful with my dog, Izzy. From the moment we walk in the front desk checks her in and gives her lots of love and her favorite treats. Everyone here is very kind and professional. Veterinarians and Staff take the time to explain everything clearly, answer all my questions, and make sure Izzy feels comfortable and safe during every visit. You can tell they truly love what they do and treat every pet like their own. I couldn’t ask for better care and would highly recommend Franklin Vet Associates to anyone looking for a trustworthy, compassionate vet.
  • ER
    Emma Roberts
    Feb 3, 2026
    5.0
    Love these people! They took great care of my dog, and provided understanding information and options so we could make an informed decision.
  • LA
    Lesia Albarado
    Jan 30, 2026
    5.0
    Always wonderful care of our 2 dogs KiAn & Tillie. Drs and staff include staff in front are all exceptional. LA.
  • HJ
    haley joanne
    Jan 29, 2026
    1.0
    This happened a few years ago, but I’m still deeply traumatized by it. I had a sick cat who meant the world to me. I kept taking him to this vet, telling them something was seriously wrong, but they kept sending us home with nothing, over and over again. The only thing they ever offered was expensive cat food as a “treatment.” I eventually asked for his results to be printed, and I noticed myself that his levels were off. One day, I rushed him in as an emergency because he smelled like death. By then, it was too late. My beautiful baby boy, only 4½ years old, had cancer, and it had progressed too far. They told me they could give him steroids to maybe last another day, but death was extremely near. It felt selfish to try to prolong his suffering. I didn’t get to properly say goodbye. He was gone within minutes of hearing the news. They gave me only a few minutes with him before putting him to sleep, and after he passed, I had less than five minutes with him before they took him away. So much money spent. So much research done by me. And so much blame I put on myself for not getting a second opinion. I kept waiting for him to get better because I trusted them. I cry every time I think about that experience. I knew something was wrong, and I kept being shut down. I will never forgive them for this. I switched to Greencastle Veterinary Hospital, and I truly recommend them. I’m finally speaking up because I don’t want anyone else to go through what I did.

Frequently Asked Questions About Franklin Veterinary Associates

How often should my pet have checkups?

We recommend annual examinations for healthy adult pets. Pets that are older or have ongoing health concerns may need to be seen more frequently to maintain their health and well-being.

Do I need flea, tick, and heartworm prevention?

Year-round protection against fleas, ticks, and heartworms is highly recommended. Continuous prevention is essential for maintaining your pet's health and comfort.

Brand Certified Facts from Franklin Veterinary Associates

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Certified March 01, 2026Yext Knowledge Graph
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