Business Details
About
Pet StorePet supply store
Visit your Edwardsville Pet Store located at 41 West Side Mall for all of your animal nutrition and pet supply needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
853 reviews
5 stars
503
4 stars
172
3 stars
92
2 stars
40
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for rudeness and unprofessional behavior.
Product Availability
Customers frequently mention issues with stock levels, particularly for specific pet foods and supplies, leading to disappointment.
Store Cleanliness
Several reviews highlight concerns about the cleanliness of the store, including dirty tanks and unsanitary conditions.
Pricing Concerns
Many customers feel that prices are high compared to competitors, with some expressing frustration over pricing discrepancies and lack of transparency.
Staff Knowledge
While some staff members are noted for their expertise and helpfulness, others are criticized for providing incorrect information or being dismissive.
- SSShelly SmithNov 16, 20255.0Good
- RSRobert StaplesNov 11, 20255.0I was very surprised by the cleanliness and professionalism of the staff. I'm used to going to the Wilkes Barre location. However being down the street from me. I will make this my main store.
- AFAnita FranksNov 10, 20251.0I also went because of an email I got for 20% off, which the clerk could not get to work, very rude and unable to help or even try to help. Ending up paying without any discount. Very frustrating
- DWDonna WertsOct 21, 20252.0I was supposed to get twenty percent off at check out and I did not. I'm pretty sure it's because the cashier couldn't be bothered to do what she was supposed to. Jane, so rude.. unfriendly, couldn't smile, didn't even tell me the total.Just gestured for me to put my card in the reader. It's really sad. If she hates her job so much, she should get a new one. The prices on the shelves did not match up with the item. When I was getting checked out, I could not see what the items were getting rung up for. I looked at the receipt when I got home and was surprised. I knew I spent a lot of money so I didn't question it at the time of checkout. Tip, keep a total of what you think you should be spending at checkout.
- JGjasmine gladdenOct 17, 20252.0Customer service was awesome when looking for items in particular or checking item prices however check out customer service was very poor. While checking out I wanted to redeem a coupon for 20% off that was actually valid through October 19th of 2025. When the cashier, which was an older woman by the way, checked me out I asked her if she could possibly redeem my 20% off. She got a little flustered and stated that it wasn't coming off I stated to her politely "well it says anything minimum of a $40 purchase or over I can redeem 20% off." She continue to say "well I don't know why it's NOT coming off but it's not coming off." I then proceeded to ask her well is there someone else that I can talk to and I asked her what was my total overall she proceeded to to go back and forth with me and justify that maybe I needed to read the fine print and maybe it should be $45 or more and not 40. At this point I became agitated I also knew that if I would have acted out in a way I would have been arrested because this lady was so rude and she gave a poor performance.
Frequently Asked Questions About Petco
Does the Petco Edwardsville location have a vet hospital?
No, Petco Edwardsville does not have a full-service vet hospital.
Does Petco Edwardsville offer vaccinations?
Yes, Petco Edwardsville provides vaccinations.
Does Petco Edwardsville offer curbside pickup?
Yes, curbside pickup is available at Petco Edwardsville. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Edwardsville Petco?
Hamster and guinea pig prices vary by location. Call your Edwardsville Petco at 5702880207 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Edwardsville sell dogs?
No, Edwardsville Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Edwardsville offer for pet health?
Petco Edwardsville provides vaccinations but does not have a full-service vet hospital.
Does Petco Edwardsville offer curbside pickup or delivery services?
Yes, curbside pickup and same-day delivery are available for eligible products at Petco Edwardsville.
What are the operating hours of Petco in Edwardsville?
Petco Edwardsville is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does Petco Edwardsville sell dogs or cats?
No, Edwardsville Petco does not sell dogs or cats, but you can meet pets available for adoption through the Petco Love program.
How can I check prices and availability for hamsters and guinea pigs at Edwardsville Petco?
Prices vary by location; contact Edwardsville Petco at 570-288-0207 or visit the companion animal website for more information.
Where is Petco Edwardsville located?
Petco Edwardsville is located at 41 W Side Mall, Edwardsville, PA 18704-3113.
What are some nearby places to Petco Edwardsville where I can grab food or coffee?
Nearby you can visit Primo Hoagies Edwardsville sandwich shop, Dunkin' coffee shop and restaurant, and Curry Donuts for snacks and drinks.
Are there any nearby pharmacies or clinics close to Petco Edwardsville?
Yes, Rite Aid pharmacy and Vetco Vaccination Clinic are conveniently located near Petco Edwardsville if you need additional pet care or health products.
Which nearby financial services can I access when visiting Petco Edwardsville?
You can find Wells Fargo Bank, OneMain Financial, H&R Block, and Community Bank, N.A. near Petco Edwardsville for your financial needs.
Does Petco Edwardsville offer wheelchair accessible services?
Yes, Petco Edwardsville has wheelchair accessible entrance, parking, and restrooms to accommodate all customers.