Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Dresher provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.4
374 reviews
5 stars
282
4 stars
41
3 stars
12
2 stars
9
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the staff for being friendly and caring, others reported rude and unhelpful interactions, particularly at the front desk.
Veterinary Care
Several customers expressed dissatisfaction with the quality of veterinary care, citing misdiagnoses and lack of specialized services, while others highlighted the compassion and thoroughness of the veterinarians.
Facility Cleanliness
The facility is generally described as clean and welcoming, although some reviews mentioned concerns about cleanliness and organization during busy times.
Wellness Plans
The wellness plans are appreciated by many for their affordability and convenience, but some customers feel pressured to enroll and have expressed frustration with the associated costs.
- PLPeter LutekDec 17, 20254.0Well my experience with the dresser Town Banfield Veterinarian Services has always been positive the girls listen and I had to wait with the Dr a now for all good three or four years and then before that there was another an older doctor so they've always treated me very well with respect and answering my questions and got to the root of the problem and we're interested
- JDJanice DisqueDec 6, 20251.0If you need anything than shots or ear attention do not waste your money Took them nine months and my request to speak to a manager only to find out the diagnosis was incorrect The problem was each time I made an appointment it was with a different doctor and they didnt bother to read his history just kept prescribing same meds and of course I was paying for them I was compensated but not nearly enough I had been a Banfield customer for approximately 8 years and my best friend was only 6 or 7 When he reached his senior years is when I felt they were incapable of treating him Just want the bottom line to look good I mad an appointment because my pet fell off the bed and I know he hurt his hip I explicitly explained his situation, took him in, they took X-rays and THEN told me over and over they are not a orthopedic facility Spent hundreds for nothing
- CRCarolyn RidoutNov 6, 20255.0Fantastic experience from beginning to end! We just moved to the area from halfway across the country and hadn’t researched vets. Banfield was convenient, so I tried them out and was blown away by their customer service and the time the doctor took to explain to me the medication prescribe and the reason behind it. Staff was friendly, and very accommodating. We’re big fans!
- GFGina FrancoNov 5, 20251.0I’m quite disappointed. They answer the phone quickly, but the customer service lacks clear information and courtesy. I called to ask about the prices for adding a new pet, and the receptionist responded, “What do you mean about prices? You have to check yourself.” The tone of her response was rude and unhelpful, which made me feel unwelcome. It seemed like she didn’t have knowledge about their packages or pricing. A more polite answer could have been, “Please check our website for all the information you need.”
- AWAnita WilenskyOct 15, 20255.0Always extremely friendly, accommodating,
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours for Banfield Pet Hospital in Dresher?
Banfield Pet Hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 5:00 PM. The hospital is closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care for pets?
No, Banfield Pet Hospital does not offer emergency care services. However, during hospital hours, you can call for urgent care advice and referrals to emergency hospitals or specialists. After hours, please contact your local emergency hospital directly.
What preventive care services are available at Banfield Pet Hospital?
Banfield Pet Hospital provides preventive care services including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to help keep your pet healthy.
What is an Optimum Wellness Plan at Banfield, and how does it work?
An Optimum Wellness Plan is an annual preventive care program covering exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more. It renews automatically each year and offers discounts on treatments but is not insurance.
How can I pay for the Optimum Wellness Plan?
You can pay monthly through automatic withdrawals from your bank account or credit card to spread the cost evenly. Alternatively, full payment upfront is also accepted.
What types of appointments does Banfield Pet Hospital offer?
They provide in-room appointments where you stay with your pet, drop-off appointments with phone updates, and virtual visits for Optimum Wellness Plan clients, allowing care from home.
Is Banfield Pet Hospital in Dresher wheelchair accessible and does it have restroom facilities?
Yes, the hospital has wheelchair accessible restrooms and also general restroom facilities available for clients.
Are there any nearby places to visit before or after my appointment at Banfield Pet Hospital?
Yes, you can visit nearby attractions like Spread Bagelry for a bagel and cafe experience, Kilwins Ice Cream for treats, or enjoy shopping at Promenade at Upper Dublin shopping center.
Can I find other services near Banfield Pet Hospital in Dresher if I need real estate or financial advice?
Yes, nearby you will find real estate agents like Philly and The Burbs, Compass RE, and mortgage brokers such as Joe Cafiero at Guaranteed Rate and Joe Cafiero at Rate (NMLS #65146).
Are there fitness or wellness centers close to Banfield Pet Hospital where I can work out?
Yes, nearby fitness options include Stretch Zone Upper Dublin and Pure Barre, offering gym, boot camp, and sports recreation services.