Banfield Pet Hospital® - Exton provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
We have been using this vet office in Downingtown since 2016 for both of our rescues. We have had to travel to other Banfield locations when it was urgent. They always are kind respectful and loving towards our furkids. Highly recommend them.
SB
Sharon Bonney
Sep 15, 2025
5.0
Front desk person is very friendly and helpful. Dr Chen is a great vet and keeps us up to date on our dogs care. The techs are informative and answer our questions about heart flea and tick meds. We have been going to Banfield for 21 years with 3 different dogs.
JE
JOANN ELLER
Aug 31, 2025
5.0
My Colby passed recently and I used Banfield his entire life. (13 years) I never had a bad experience. I just took in a stray kitten and the next day he had congestion and wet nasal discharge as well as a lot of brown gunk in his ears. I called Banfield and they fit me right in. Dr. Leichty was so nice and never made me feel rushed. She explained his meds to me and made recommendations for his ongoing care. Her techs were also very kind and they were very knowledgeable about his different issues and I felt that they, like Dr. Leichty, really cared about helping this kitten.
BV
Bianca Visa
Jun 3, 2025
3.0
The receptionist with blonde-ish/grey hair with glasses, has an attitude and doesn’t even smile or say hello to you. Rude. Also, she asked if my dog’s nails needed to be cut, I said yes, and two-three of my dog’s nails aren’t cut… obviously we were charged. We’ve been customers for years and today I honestly wanted to scream.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care. However, you can call during hospital hours for urgent care advice and possible referrals to emergency hospitals or specialists.
Can I get veterinary care online from Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can get remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services are offered at Banfield Pet Hospital?
Banfield offers preventive treatments including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive exams to keep your pet healthy.
What is included in an Optimum Wellness Plan at Banfield Pet Hospital?
The plan includes annual head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more. It is a preventive care plan, not insurance.
How can I pay for the Optimum Wellness Plan?
You can pay monthly with automatic withdrawals from a bank account or credit card, or pay in full at enrollment for your convenience.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you stay with your pet, drop-off appointments with pickup notifications, and virtual visits for Optimum Wellness Plan members.
What are the regular business hours for Banfield Pet Hospital in Exton?
Open Monday to Friday from 7:15 AM to 5:30 PM, Saturdays from 9:00 AM to 4:00 PM, and closed on Sundays and listed holidays.
How can the nearby PetSmart store benefit Banfield Pet Hospital customers?
PetSmart offers pet supplies and services nearby, making it convenient for Banfield customers to shop for pet products before or after veterinary visits.
What dining options are available near Banfield Pet Hospital?
Seasons 18 is a nearby American restaurant where customers can enjoy a meal before or after their visit to Banfield.
Are there other useful retail stores near Banfield Pet Hospital?
Yes, nearby stores include Best Buy for electronics, DICK'S Sporting Goods for sporting apparel, and World Market for furniture and home goods, offering convenient shopping options close to Banfield.