Banfield Pet Hospital® - Conshohocken provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Customers frequently reported problems with scheduling appointments, including double bookings and long wait times.
Staff Care
Many reviews praised the staff for their caring and attentive treatment of pets, with specific mentions of individual staff members.
Communication Problems
Several customers experienced issues with communication, including unhelpful receptionists and confusion regarding appointment confirmations.
Mixed Experiences with Vets
While some veterinarians received high praise, others were criticized for their lack of empathy and poor communication.
Facility Conditions
The facility was noted for being clean and well-organized, although some customers expressed concerns about wait times and overcrowding.
JD
Joe D
2 days ago
1.0
They’re online scheduler broken, I was told. ‘Corporate.’ You run the risk of being the unlucky one called minutes before your appointment to tell you they r double booked and to seek other options. Speaking from experience
KK
kyong kim
3 days ago
1.0
My dog is sick today, so I'm trying to make a appointment, but the phone call takes forever, and when I finally get through, they say the reservation won't be made until two days later. Then they tell me to go somewhere else... They say they're too busy... I don't understand.
In other places, they told me to take it right away, so I did that. No matter how good the doctors are, if the person providing service doesn't make a appointment, it's over.
DD
debbie dellaporta
Jan 28, 2026
1.0
Do not ever leave your dog for a drop off appointment !Make sure you are with your dog at all times.
My 4year old dog was left in crate for over4 Hours.
He was visibly shaken and so upset he chewed his paw raw.Why they didn’t call me sooner (don’t know).Borderline cruelty!
The doctor told me it was allergies!No one seemed to care !
Hope this doesn’t happen to anyone else
They will not cancel my wellness plan !
very disturbing
SS
Susan Sweigard
Dec 31, 2025
5.0
I highly recommend Dr. Miller. She really cares about your pet.
AR
Alona Regan
Dec 5, 2025
5.0
Great staff an doctors. They always greet us by name and give extra love to my pet since she gets anxious.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Conshohocken offer to pet owners?
Banfield Pet Hospital provides preventive care, nutrition advice, parasite control, vaccinations, dental treatments, spay/neuter surgery, end of life care, microchipping, and DNA testing for pets.
Does Banfield Pet Hospital offer emergency veterinary services?
No, Banfield does not provide emergency care, but during hospital hours you can call for urgent care advice and referrals. Outside of these hours, please contact your local emergency hospital.
What are the hospital hours for Banfield Pet Hospital in Conshohocken?
The hospital is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 9:00 AM to 4:00 PM.
How can I schedule an appointment at Banfield Pet Hospital Conshohocken?
Appointments can be scheduled online via the Banfield website or app. Drop-off and in-room appointments are available, and those with Optimum Wellness Plans can also schedule virtual visits.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
It's an annual preventive care plan that includes exams, vaccines, diagnostics, nutrition consultations, and dental care, designed to keep pets healthy through all life stages.
Can I get veterinary advice online from Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support through Vet Chat on the Banfield app.
Are there pet stores near Banfield Pet Hospital in Conshohocken for purchasing pet supplies?
Yes, nearby pet stores include Ruh Ro's Pet Shoppe and Pet Valu, making it convenient to pick up pet supplies before or after your veterinary visit.
What fitness and therapy centers are close to Banfield Pet Hospital?
Nearby facilities include StretchLab, Stretch Zone Conshohocken, Club Pilates, Orangetheory Fitness Conshohocken, and ATI Physical Therapy, offering options for pet owners to stay active in the area.
Are there places to eat near Banfield Pet Hospital in Conshohocken?
Yes, dining options nearby include Mezeh (Mediterranean restaurant), Panera Bread (cafe and bakery), and III Illiano's Pizza for Italian cuisine.
Does Banfield Pet Hospital in Conshohocken have wheelchair accessible restrooms?
Yes, the hospital offers restrooms that are wheelchair accessible to ensure comfort and accessibility for all visitors.
Brand Certified Facts from Banfield Pet Hospital
Banfield Pet Hospital partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: