Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Conshohocken provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.3
214 reviews
5 stars
150
4 stars
25
3 stars
10
2 stars
12
1 star
17
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their friendliness, attentiveness, and genuine care for pets.
Scheduling Issues
Several reviews highlighted problems with scheduling appointments, including frequent rescheduling and communication issues.
Mixed Vet Experiences
While some vets received high praise for their thoroughness and care, others were criticized for poor communication and lack of attention.
Facility Cleanliness
The facility was generally noted as clean and well-organized, contributing positively to customer experiences.
Customer Service
Feedback on customer service was mixed, with some staff being described as rude or condescending, particularly at the reception.
- SSSusan SweigardDec 31, 20255.0I highly recommend Dr. Miller. She really cares about your pet.
- ARAlona ReganDec 5, 20255.0Great staff an doctors. They always greet us by name and give extra love to my pet since she gets anxious.
- JWJack WadeOct 17, 20251.0The price is great for the puppy wellness plan but overall this place sucks. I have had a problem with scheduling or my appointment almost every single time we have gone.
- AKAli KrauseOct 13, 20252.0Went to Banfield to receive vaccines for my 12 week old puppy. Was not informed that he would need to be removed from the exam room and taken out back for 20 minutes to receive said vaccines and exam. I inquired with the technician about WHY the vet wouldn’t perform the exam in the “EXAM ROOM” and was informed “we only do the exam with the owner present if the dog is aggressive” which make’s absolutely no sense and is the opposite of routine for every other veterinary practice I’ve been a client of. Upon receiving my puppy back, was told to wait for the vet. Waited for about a half an hour to have a 30 second dialogue with the vet, telling me they had no concerns. Asked receptionist upon leaving to please forward me the vaccine records to my email - instead was sent a link to their website to sign up for an account with Banfield in order to access records. Upon reading the records realized they had entered my dog’s information incorrectly (receptionists were seemingly too distracted fawning over my puppy and trying to look into his crate to do their job properly. I work in animal care myself and I can confidently say, “cute client” isn’t an excuse to forget how to do your job!) Complete pain in the ass dealing with this clinic. I had made the appointment last week and was contacted 3 times asking me to re-schedule and then twice offer me a different time slot (which I had no desire for, had explained to them upon their first request for reschedule that I was under a time constraint). Also was pressured to schedule my *12 WEEK OLD PUPPY* (with only one testicle current descended!) for a neuter surgery. Will not be utilizing Banfield again at all in the future. The only positive out of the entire experience is that the technician fee was waived for the first visit to their office.
- SRshai RobinsonSep 16, 20255.0The staff has always taking care of my pet with love, thanks
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Conshohocken offer to pet owners?
Banfield Pet Hospital provides preventive care, nutrition advice, parasite control, vaccinations, dental treatments, spay/neuter surgery, end of life care, microchipping, and DNA testing for pets.
Does Banfield Pet Hospital offer emergency veterinary services?
No, Banfield does not provide emergency care, but during hospital hours you can call for urgent care advice and referrals. Outside of these hours, please contact your local emergency hospital.
What are the hospital hours for Banfield Pet Hospital in Conshohocken?
The hospital is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 9:00 AM to 4:00 PM.
How can I schedule an appointment at Banfield Pet Hospital Conshohocken?
Appointments can be scheduled online via the Banfield website or app. Drop-off and in-room appointments are available, and those with Optimum Wellness Plans can also schedule virtual visits.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
It's an annual preventive care plan that includes exams, vaccines, diagnostics, nutrition consultations, and dental care, designed to keep pets healthy through all life stages.
Can I get veterinary advice online from Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support through Vet Chat on the Banfield app.
Are there pet stores near Banfield Pet Hospital in Conshohocken for purchasing pet supplies?
Yes, nearby pet stores include Ruh Ro's Pet Shoppe and Pet Valu, making it convenient to pick up pet supplies before or after your veterinary visit.
What fitness and therapy centers are close to Banfield Pet Hospital?
Nearby facilities include StretchLab, Stretch Zone Conshohocken, Club Pilates, Orangetheory Fitness Conshohocken, and ATI Physical Therapy, offering options for pet owners to stay active in the area.
Are there places to eat near Banfield Pet Hospital in Conshohocken?
Yes, dining options nearby include Mezeh (Mediterranean restaurant), Panera Bread (cafe and bakery), and III Illiano's Pizza for Italian cuisine.
Does Banfield Pet Hospital in Conshohocken have wheelchair accessible restrooms?
Yes, the hospital offers restrooms that are wheelchair accessible to ensure comfort and accessibility for all visitors.