Petco

4.3
1223 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Clifton Heights Pet Store located at 520 W. Baltimore Pike for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
520 W Baltimore Pike, Clifton Heights, PA
19018-1801, United States

Hours

Reviews

4.3
1,206 reviews
5 stars
727
4 stars
268
3 stars
111
2 stars
44
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, although there were some reports of unprofessional behavior in the grooming department.

Grooming Services

While some customers had positive experiences with grooming, others reported serious issues, including injuries to pets and unprofessional treatment.

Product Availability

The store is generally well-stocked, but some customers noted that specific items were often out of stock or difficult to find.

Cleanliness

Customers consistently mentioned that the store is clean and well-maintained.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing satisfaction while others reported significant frustrations, particularly with grooming services.
  • SN
    samanta nilanjana
    Nov 3, 2025
    5.0
    Has a good collection of canine specialty food. Staff is helpful and friendly
  • YR
    Yuleysi Richards
    Oct 29, 2025
    1.0
    Please, if you love your dog, don't take him to bathe and have a new cut to this place, I took my dog last Tuesday and the person who was in the salon was very unprofessional, he treated me very badly and talked to me with attitude in addition to the fact that he was making everything difficult to make a simple haircut for my dog, she told me that my dog does not collaborate to cut her hair but precisely that's why I decided to take her to them as "professionals" I made a new appointment in another location and Jessica was very different and kind, if they don't like her job please I resigned and don't work
  • BH
    Briana Hadley
    Oct 24, 2025
    1.0
    I didn’t have a great experience at petco this last time. I got 2 tetras, an African frog, and a beta for my son’s birthday. The associate told me multiple times the fish were expensive and I should get something else. Despite that I got them she said they could all be together except the beta which I put in a separate tank. Less than 24hrs later all but the beta died. When I took them back to the store the same associate said “they aren’t good starter fish” had she told me that the day before, and gave me some information about the actual fish instead of just telling me to go a cheaper route I would’ve probably gotten something else.
  • PT
    Patricia Tedora
    Oct 21, 2025
    5.0
    Great Store, friendly and helpful employees. The first time I needed to get a large (40lb) bag of a specific brand of dog food. I didn't see it and was looking around when Caitlin asked if I needed help. She took me to where it was, put the bag I needed into my cart, when I told her I would need help getting it into my car she smiled and said just tell the cashier and she would come right over. On Sunday 10/19/25 I went to get another bag of the dog food and when Caitlin saw me she smiled and asked if I needed more dog food and when I said yes, she came right over got the bag I needed and put it into my cart. After I checked out she came back and put it into my car. She was so pleasant and helpful and acted like it was her privilege to help me. Every store needs a Caitlin.
  • JW
    Jacqueline Williams
    Oct 17, 2025
    5.0
    Extremely pleasant and compassionate when it comes to the care of your pets

Frequently Asked Questions About Petco

Does the Petco Clifton Heights location have a vet hospital?

Yes, Petco Clifton Heights has a full-service vet hospital.

Does Petco Clifton Heights offer vaccinations?

Yes, Petco Clifton Heights provides vaccinations.