Petco

Reviews

• JE

  Jossalyn Erb

  Mar 6, 2026
  5.0
  Many members of the staff are extremely experienced in fishkeeping and do such a good job of managing the aquarium sections. They care for the fish, keep things clean, help treat fish having medical issues as needed, and are more than happy to educate and help customers who have any questions or need an opinion on their own tanks. This petco has become my go to for my fish stuff for that very reason! While the other sections of the store seem okay and staff are always happy to help, the fish department stands out as being spectacular. Going on three tanks that I use this petco to stock and manage! These experienced fishkeepers definitely deserve a raise, they excel at what they do!!
• KK

  Kathy Krieger

  Feb 26, 2026
  5.0
  Needed an item for an failing elderly dog and had called to see if the item was indeed in-stock. The associate that helped me on the phone and then again in store was extremely helpful and kind.
• AW

  Allison Woodie

  Feb 22, 2026
  1.0
  There was at least 7 leopard geckos in one tank with one small hide, which 5 were shoved inside, there was 2 albinos that were way smaller because all they had were mealworms in a bowl which albinos have a hard time seeing. They clearly aren’t getting enough food. One looked almost dead , and to make it worse there were 2 bigger ones and the rest were little. How are you doing to force us to buy your products at the “right” size when you guys don’t keep your animals in the same standards they should be in. The bearded dragons were in a smaller tank and there was 6 in one with no space to move around and there was one big bearded in his own tank also way way too small, and he was bigger and could barley move around, it is absurd that you are okay with keeping animals in this condition even if temporarily
• SS

  Sean Soverns

  Feb 17, 2026
  5.0
  Products always arrive on time and well packaged.
• MM

  Mel

  Feb 12, 2026
  2.0
  I am writing to express my disappointment with the service I received at the Vetco Vaccination Clinic held at the chambersburg Petco on today 2/12/26. While I came in specifically to get rabies and DHPP Vaccines for my dog, the staff member handling our intake was unprofessionally aggressive in pushing additional vaccines. Despite me clearly stating multiple times that I only wanted the service I came for, the employee continued to pester me and spoke to me in a condescending manner, making me feel "dumb" for my choices. As a customer, I expect to be treated with respect, not pressured into services I have already declined. This experience was stressful for both me and my dog. I hope you will address this with the clinic team at this location to ensure other pet owners are treated with more professional courtesy in the future.

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