Petco

4.1
1280 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Butler Pet Store located at 760 Butler Crossings for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
760 Butler Crossings, Butler, PA
16001-2439, United States

Hours

Reviews

4.1
1,272 reviews
5 stars
677
4 stars
309
3 stars
141
2 stars
61
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised friendly and helpful employees, others reported unprofessional behavior and lack of knowledge.

Product Availability

Customers expressed frustration with inaccurate inventory listings and stock issues, particularly regarding specific items like tanks and crickets.

Pricing

Many reviews noted that prices are perceived as high compared to online options, leading some customers to suggest ordering from the internet instead.

Grooming Services

Grooming experiences were inconsistent, with some customers satisfied while others reported poor service and dissatisfaction with the results.

Store Environment

The store is generally described as clean and well-organized, contributing positively to the shopping experience.
  • JG
    Jamie Grossbauer
    Oct 25, 2025
    3.0
    The first betta tank i bought was cracked
  • JP
    Janet Pawlowski
    Oct 22, 2025
    5.0
    Clean, friendly, fast in & out for exotic pet food!
  • SG
    Shelly Green
    Oct 20, 2025
    5.0
    I have both my dogs groomed every 6-8 weeks by Kiera. My one little guy is a yorkie poo & the other is a mini bernedoodle & I couldn’t be more pleased with their cuts each time. They look so handsome every time she grooms them!!
  • SS
    Seven
    Oct 15, 2025
    3.0
    not a big inventory, and their inventory listed online as "in store" isnt accurate at all.. wanted a 75g tank, said they had one in stock, went to the store, they had none and hadnt had any in months.. the exact one they had was on display and not for sale. Petco is fine for emergency items, if they have them.. but as far as getting regular everyday things, order from the internet it'll be 75% cheaper, and easier to get. Not worth the time.
  • RR
    Reign Ramirez
    Oct 9, 2025
    5.0
    The best Petco/PetSmart I've ever been to. Excellent selection across species, very well taken care of animals, beautiful and healthy Betta collection, and their staff is helpful, welcoming, and VERY informative! I wish every Petco operated the way this location does.

Frequently Asked Questions About Petco

Does the Petco Butler location have a vet hospital?

Yes, Petco Butler has a full-service vet hospital.

Does Petco Butler offer vaccinations?

Yes, Petco Butler provides vaccinations.