Petco

4.4
1319 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Bensalem Pet Store located at 2353-2355 Street Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2353 St Rd, Bensalem, PA
19020, United States

Hours

Reviews

4.4
1,304 reviews
5 stars
862
4 stars
258
3 stars
94
2 stars
27
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide knowledgeable service.

Product Availability

While some customers appreciated the wide selection of products, others noted issues with stock levels and availability of specific items.

Cleanliness

The store was frequently described as clean and well-organized, contributing to a positive shopping experience.

Grooming Experience

Several customers expressed disappointment with the grooming services, citing issues such as lack of visibility during grooming and unsatisfactory outcomes.

Pricing Concerns

Some reviews mentioned high prices compared to competitors, with customers expressing frustration over perceived overcharging and misleading promotions.
  • ES
    E S
    Jan 4, 2026
    1.0
    This happened a while back but it’s the reason I stopped going to grooming salons. I booked an appointment 3 days in advance. They called me and said they had a few cancelations and that I could come in 2 hours earlier. I rearrange my schedule to come in earlier. Once I get there there is one other dog being worked on. I tell them I will wait and just ask that they not crate my dog since I’ll be there. They tell me that I have to pay extra to work straight through, that I have to pay to make my dog a priority non crate. Makes no sense since I got there 2 hours earlier to help accommodate them… they still crated my dog bc I didn’t walk over fast enough when they finished. I was within eye sight of the grooming area. I don’t like crating my dog bc he got sick once bc of the lack of sterilization that those crates have.
  • AM
    Anita Martinez
    Dec 31, 2025
    5.0
    I have no complaints. The service is great. Workers are very friendly and very helpful.😊
  • JC
    Jae chapo
    Dec 22, 2025
    1.0
    There’s a lady who work there she is black with short hair and glasses and she withheld selling me something because she said this will hurt this when I actually have tanks with the two species in it I turned into aquatic terrariums with those species and they have thrived ! and nothing happened. False information and bad service
  • MM
    Michael Murphy
    Dec 20, 2025
    5.0
    Had my dog trained here, Rob was awesome and patient. Dog was a little wild but he shared a lot of knowledge and experience and I went from single dog trainings to group trainings. Taught my dog a lot and again was super patient- dog was still a puppy. Other staff checked in on our dog like it was their own.
  • CS
    craig satinsky
    Dec 17, 2025
    1.0
    I went to buy ice melt that is dog/pet safe for their paws I went to petco,a large pet store for all pets that carries everything. I paid 21.99 for a 12 lb. Plastic jug. I thought it was a bit steep in price. So I went to Walmart. I bought a 26 lb. bag for $11.88. Jesse James used to use a gun to hold people up.

Frequently Asked Questions About Petco

Does the Petco Bensalem location have a vet hospital?

No, Petco Bensalem does not have a full-service vet hospital.

Does Petco Bensalem offer vaccinations?

Yes, Petco Bensalem provides vaccinations.