Petco

4.2
1298 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Altoona Pet Store located at 209 Falon Lane for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
209 Falon Ln, Altoona, PA
16602, United States

Hours

Reviews

4.2
1,275 reviews
5 stars
770
4 stars
247
3 stars
121
2 stars
42
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are generally friendly and helpful, but experiences vary significantly, with some customers reporting rude or unhelpful interactions.

Grooming Issues

Many customers expressed dissatisfaction with grooming services, citing high prices and poor quality of grooming.

Product Availability

Customers frequently noted issues with stock availability, particularly for specific items like frozen mice and certain pet supplies.

Knowledgeable Staff

Several reviews highlighted the expertise of staff in areas like aquatics and pet care, with some employees receiving specific praise for their assistance.

Store Cleanliness

The store is generally described as clean, but there are occasional reports of clutter and unsanitary conditions in specific areas.
  • JD
    Jess Daus
    Nov 16, 2025
    5.0
    Amazing grooming expirence for my anxious golden-doodle. Denise was very sweet, timely, and did a wonderful job! Highly recommend her!
  • SK
    Steven Karns
    Nov 8, 2025
    3.0
    Three stars for selection and price but disappointed after I had confirmation from two different employees at two locations in Altoona that they could scan a lost cat or dog but neither location had anyone apparently 'trained' on how to use the equipment and felt like I was getting a bit of a run around.
  • PH
    Pam Harker
    Oct 24, 2025
    5.0
    Fostering a cat and stopped for supplies. Excellent customer service and information from the floor staff. Cashier was friendly and helpful.
  • TS
    Tyler Surfs
    Oct 8, 2025
    1.0
    Went to aquatics to buy some fish I needed and the man working in aquatics would ignore me standing there, turned off the lights to the fish I was looking at, was constantly on his phone making calls and texts, and overall was rude. Went to buy around 8 fish and the customer service was terrible. I’ve had no problem there any other time I went but this time was horrible
  • JP
    Josh Pugh
    Oct 4, 2025
    5.0
    Staff was helpful and very friendly. One staff member even engaged my daughter in conversation about her shirt.

Frequently Asked Questions About Petco

Does the Petco Altoona location have a vet hospital?

No, Petco Altoona does not have a full-service vet hospital.

Does Petco Altoona offer vaccinations?

Yes, Petco Altoona provides vaccinations.