Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet ServicesBanfield
Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
2.9
31 reviews
5 stars
13
4 stars
2
3 stars0
2 stars
1
1 star
15
- DBDebbie BooneDec 19, 20251.0My dog was blood tested for Ghiardia and tested negative but was still paid and sent home the Ghiardia medication which made my 15 lb 15 year old dog throw up twice and threw up the anti nausea medication as well. I spoke to another Banfield and they said I should request another refill on the anti nausea medication which Wilsonville Banfield refused to do so we ordered it off Amazon. They told us we would be required to go in and spend another $1000 on xrays or take our dog to the Tualatin Emergency Dog Hospital for 2 to 3 times the price. I stopped going to Banfield when they were in the Petsmart location because it always seemed to be about $ than love of your pet and when they relocated next to Fred Meyer's I believe they are the same vets.... Sad when they use out heart strings to reach out of our pocket. The Hazel Del Banfield is AMAZING as well as the Tualatin location Willamette Valley Animal Hospital where the vets actually sit on the floor with your pet to make them feel comfortable.
- TSTrixie SugayDec 8, 20251.0I regularly bring my dogs in to West Linn location and decided to drop in here while in Wilsonville to pick up some Dasuquin supplements. It's just after 5:30pm and they posted online that they are open until 6pm, but they definitely are closed. Not sure what their actual hours are, as there are none posted on-site.
- SLShavena LewisNov 15, 20255.0We absolutely love Dr. Menjivar and her team! Our fur babies, Lumi and Leila, see her regularly, and we’ve had nothing but positive experiences. Leila had a loose tooth when she was a young puppy and needed an X-ray. Marianna helped us schedule both the X-ray and her spay, and because our availability was limited, she went above and beyond to squeeze us in — even coming in on her day off to make it work. Dr. Menjivar did an amazing job, and Leila healed in less than two weeks. There was also a time when Lumi ate something at the dog park that he shouldn’t have. I called this Banfield, and Kyra answered. She squeezed us in the same day and was incredibly comforting while I was crying on the phone. When we brought Lumi in, Dr. Menjivar and her team took wonderful care of him. When it was time to pick him up, Dr. Menjivar even sat with us in a room to talk everything through, reassuring us, and made sure we felt okay. It meant so much. Dr. Menjivar is truly one of our favorite vets and we feel so lucky to have found her and her amazing team!
- ILIsaac LayOct 17, 20251.0Do NOT take your pet here. Complete lack of knowledge and professionalism. We brought our 14 week old Aussie puppy in for a few vaccines, and when Dr. Menjivar saw our puppy she promptly said “no thank you” as if she didn’t even want to see and touch the dog that she was literally supposed to be examining. On top of this, Dr. Menjivar gave our puppy an extra vaccine WITHOUT our consent. We did not even ask for that vaccine to be given to her. Completely unacceptable and a joke of a clinic. If you care about your pet, this is not the place to take it.
- AGAleena GerasimenkoSep 26, 20251.0i don’t even think they deserve one star, one there extremely unfriendly!, my dog shakes when he walks into the door, and honestly so do i.. They r extremely unfriendly, unkind and difficult to talk to. they hang up on me when im mid conversation. when it says open on the website i drove 30 minutes out of my way to a closed clinic that stated it was open. i’m honestly so disappointed when i had high hopes for this place, and my puppy. very unhappy…
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care. You can call during hospital hours for urgent care advice and referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
Can I get veterinary care online from Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 through Vet Chat on the Banfield app.
What preventive pet health care services does Banfield offer?
Banfield offers vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep pets healthy at all life stages.
What is included in an Optimum Wellness Plan at Banfield Pet Hospital?
Optimum Wellness Plans include annual head-to-tail exams, vaccines, early screening diagnostics, nutrition and dental care consultations, with automatic yearly renewal.
How can I pay for my pet's Optimum Wellness Plan at Banfield?
You can pay monthly via automatic bank withdrawal or credit card, or choose to pay in full at enrollment.
What types of appointments does Banfield Pet Hospital offer?
Appointments include in-room visits where you stay with your pet, drop-off appointments where you leave your pet and are contacted when ready, and virtual visits for Optimum Wellness Plan clients.
What are the operating hours of Banfield Pet Hospital in Wilsonville Old Town?
Banfield Pet Hospital is open daily from 8:00 AM to 6:00 PM, but is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Are there convenient dining options near Banfield Pet Hospital?
Yes, nearby restaurants include Oki Sushi & Grill for sushi and Pan Asian cuisine, MR.GYROS Mediterranean Grill Wilsonville for Middle Eastern flavors, and Killer Burger for American-style burgers.
Where can I grab a coffee or a quick snack near Banfield Pet Hospital?
Starbucks is nearby for coffee and smoothies, and Redbox offers rental kiosks if you're interested in movies or games after your visit.
Are there financial services close to Banfield Pet Hospital for customer convenience?
Yes, U.S. Bank, First Tech Federal Credit Union, and Western Union are nearby for banking, credit, mortgage, and money transfer needs.