Emergency Veterinary Clinic of Tualatin

Reviews

• HM

  Hannah Marsh

  Feb 7, 2026
  5.0
  Obviously nobody wants to have to visit an emergency vet, but I will say that the employees here are incredible. We had to bring Pumpkin in multiple times this week for seizures, and Dr. Warren was the main vet that was taking care of Pumpkin. She was incredible at updating us and I never felt like we were taking up too much time or like she was trying to rush us with decisions. Heather was the main front office employee we spoke with (she also was on shift a while back when we had to take Pumpkin in because she swallowed floss). Heather is the perfect mix of straightforward and compassionate that I needed for the high stress situation I was in. I was nearly inconsolable and it felt like Heather knew exactly what to say to help. I am so grateful for everyone I interacted with, and I watched the incredible compassion and care from all employees multiple times while waiting in the waiting room. 5/5 stars, I hope I never have to go back but if I do I know that my animals will have incredible care throughout the whole process. (Photos are from when she got home, and her lil shaved arm from the catheter😊)
• LL

  Liv

  Feb 2, 2026
  1.0
  UPDATE: This place is a SCAM! Why would you give us a phone number to call when you didn’t want to hear anyone out? My roommate just had the most hideous call with Dr.Warren who confirmed that they do not have the resources to treat our dog and that the secretary staff should NOT have instructed her to bring her dog in. They apparently only deal with life threatening emergencies so they just took her money and pretended to give an exam. We were instructed by a telehealth vet and the secretary to bring her to a vet immediately for her issue because it was only worsening. She was once again met with attitude, cut off repeatedly and hung up on. Don’t bother coming here they don’t care about you or your pets. My roommate needed to bring her dog in for what appeared to be an allergic reaction after speaking to a tele-health vet. Unfortunately our regular vet was closed for the day and the issue couldn’t wait. It wasn’t life or death but she was very uncomfortable and itching herself until she bled. When we arrived the front desk people were very friendly. Someone came out to gather the details and informed us that it would be 30 mins until a doctor could see her. It ended up being about 3 hours. While we understand life-threatening emergencies take priority I don’t believe our dog was given more than a 2 second look. She wasn’t itching at the clinic out of fear and as soon as we came home and she went right back to scratching almost worse than before. My roommate called back and the receptionist who answered the phone was very short and unkind almost insinuating that since they didn’t see her itching she was fine. They didn’t offer us any topicals but instead meds to sedate her which is not ideal and offers little solution. Not to mention she has a heart murmur and sedation can literally kill her. For the $200 spent you’d think more consideration would be given. I also spoke with friends of mine who are pet owners and they have also had less than satisfactory experiences at this clinic. Again we would have gone to our vet if it was open who else were we supposed to see? You’re only getting 2 stars because a few of the front desk people were really caring during the first calls to determine if we should bring her in our not. Def won’t be returning! That one lady needs to check her attitude (ifykyk) I heard her speaking to others who called in an extremely rude tone and pointed it out to my roommate literally saying “glad we didn’t talk to her” of course that’s who we got on the phone after we left.
• TG

  Tim Glazier

  Jan 27, 2026
  5.0
  Awesome, knowledgeable staff who were able to quickly triage my dachshund and provide us with peace of mind. Definitely recommend if you need immediate care.
• TD

  Tayler Duane

  Jan 22, 2026
  1.0
  The front desk experience at this emergency vet hospital was unacceptable. In a moment when compassion and clear communication are critical, the associate we dealt with was cold, dismissive, and showed no empathy whatsoever. Bringing in a pet during an emergency is already stressful, and being treated like an inconvenience made the situation worse. There was no reassurance, no patience, and no basic courtesy. An emergency veterinary hospital should prioritize compassion at every level, especially at the front desk. This experience alone makes it difficult to recommend this facility
• BC

  Brian Carlson

  Jan 17, 2026
  5.0
  Wonderful people and I couldn't''t have asked for anything more while we said goodbye to our cat. I thanked the staff for being available on such a short notice. Our normal vet didn't work on the weekend so I googled emergency vet and this place popped up. Thank You again!

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