Emergency Veterinary Clinic of Tualatin

4.0
477 reviews

About

Animal HospitalEmergency Veterinarian Service
Your local, privately owned, privately operated, 24-hour emergency clinic in Tualatin, Or. Serving the Community since 1995. Open 365 days a year, including all major holidays, nights and weekends.

Location

Emergency Veterinary Clinic of Tualatin
8250 Southwest Tonka Street, Tualatin, OR
97062, United States

Hours

Reviews

4.0
477 reviews
5 stars
349
4 stars
8
3 stars
6
2 stars
10
1 star
104

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their compassion and empathy during difficult situations, especially during euthanasia and emergency care.

Communication Issues

Several reviews highlighted poor communication, including long wait times without updates and unhelpful responses from staff.

Inconsistent Experiences

Customer experiences varied widely, with some reporting excellent care while others faced neglect or dismissive attitudes from staff.

Cost Concerns

Multiple reviews mentioned high costs for services, with some feeling pressured into unnecessary procedures or treatments.

Emergency Response

While some customers appreciated the quick triage for urgent cases, others expressed frustration over long wait times for non-critical issues.
  • JY
    Jessi Yasko
    Nov 14, 2025
    1.0
    It must have been the lady at the front desk's first time ever interacting with a dog because she was truly terrible. Incredibly impatient. Going to the emergency vet is already a stressful situation. Having the first person you interact with be condescending and rude is not helpful. She's probably not there all the time, but I wouldn't trust my dog's health with anyone that behaves that way, or a company that thinks that kind of employee behavior is acceptable towards an animal that is scared and in pain. There are other emergency vets nearby. Do yourself a favor and drive the extra five minutes if you can.
  • JR
    J Robertson
    Nov 13, 2025
    5.0
    INCREDIBLE. Staff is friendly, knowledgeable. They're up front about prices and worked within my budget to get my cat feeling better. I have complete faith that whenever my cat gets sick, I can take them here and she will be treated very well. It's very clear they care about the animals they treat, she got a very sweet goodbye from them on the way out.
  • AR
    Atlas Rowe
    Nov 3, 2025
    1.0
    I called this morning about my sick cat. When I called to ask what the best course of action would be with her symptoms (one of which is blood in her stool) the receptionist didnt care. She said "I guess she probably should be seen" in the most melancholy voice. Also, immediately after I stated her symptoms, her first question was "is there a primary vet you can take her to tomorrow?" As if there was 0 care over the fact this is urgent/an emergency. Her voice was unforgiving and it shows she hates her job. If the receptionist can't be sympathetic to the situation, I can only assume the rest of the staff cares just as little as she does and I would not feel safe ever bringing my animals here. Editing to add: it seems like they jump straight to euthanasia here based on the majority of other reviews. I urge everyone to always get a second opinion and to be aware that some vets are just in it for money and dont care about the actual well being of your animals.
  • AO
    Abbeye Odom
    Nov 2, 2025
    5.0
    Dr. Rob and staff were incredible. Our cat Rosie ingested some string and they were helpful from our first call seeking advice on what to do. After inducing vomiting failed, an endoscopy was performed and the string was removed. This all took place over the course of a couple hours and Rosie was back home with us. Dr. Rob was straight forward on what he would do if it was his cat and also about all costs. I didn’t feel any pressure and have great respect for him. He was honest and to the point.
  • SR
    Stacey Richardson
    Oct 25, 2025
    1.0
    I had to bring my dog into them because I wasn’t able to see my normal vet and she had been sick for over 24 hours. . I called them to let them know what was going on and they told me to bring her right in. I walked in at 9:30 am and they said that it would be 4 hours before they could see her due to the emergencies before her. They said she could stay with them and watch over her until a vet could see her. By 2 pm I called to check in and she had not been seen by anyone. They told me they have no idea how much longer it would be and they’d call me and let me know. I called again at 3:30 and she still had not been seen and they couldn’t tell me how long it would be. By 5:00 I decided to go get her and take her somewhere else. My poor sick girl sat in a kennel for over 7.5 hours with no water or a vet seeing her. I walked in to tell them I was taking her elsewhere and they couldn’t care less. The receptionist said that 5 pm is the “witching” hour where they get really busy from outside vets bringing in their patients for the night and she didn’t think they’d get to see her for a while. I understand having to wait due to emergencies but 8 hours is absolutely unacceptable! I definitely would not recommend them to anyone!!

Frequently Asked Questions About Emergency Veterinary Clinic of Tualatin

What is the Emergency Veterinary Clinic of Tualatin?

It is a local, privately owned, 24-hour emergency veterinary clinic serving the Tualatin community since 1995.

Where is the Emergency Veterinary Clinic of Tualatin located?

The clinic is located at 8250 Southwest Tonka Street, Tualatin, OR 97062, USA.