Emergency Veterinary Clinic of Tualatin

Reviews

• JT

  Judy Tokstad

  2 days ago
  5.0
  The staff and doctors at this clinic are wonderful. They provided excellent care for my dog and compassionate support for the family. Being a pet owner, this clinic gives me reassurance there is professional care when you need it most!
• CM

  Catherine Maurer

  3 days ago
  5.0
  At 1:30am on Jan. 3rd we discovered our dear cat unconscious and having seizures. We called the clinic and the woman, I'm sorry we've forgotten her name, gave us firm, concise instructions about where we could go and what we should do. Her directions, plus the great care we received after that, likely are what saved his life. He was having a diabetic episode following some dental surgery. We are grateful to this clinic and time after time have heard similar stories of compassion and good care by Emex Vet Care of Tualatin's team. Thank you.
• MM

  MJ

  Dec 24, 2025
  5.0
  I have absolutely nothing bad to say about our experience here. What turned out to be an absolute nightmare at another emergency vet clinic, was an exceptional and heartwarming experience here, considering the circumstances. We knew we weren’t going to go home with our sweet 17 y/o kitty, but we received such amazing compassion, and time with our boy Hurricane and we will be forever grateful. A special shoutout to Hanna, who was by herself at the front desk but took care of us as if we were her only concern. Thank you to your entire amazing staff! You do not have an easy job and we appreciate all of your efforts! Thank you for allowing us to spend time with our beloved pet and for the beautiful wooden box and paw print ornament of our boy. Even when picking up his ashes, your staff was warm, considerate, compassionate and professional. We appreciate you.
• SG

  Susie Goss

  Dec 20, 2025
  1.0
  The customer service at the front desk was absolutely astonishing. I had to come back for starter prescription food I should have been sent home with in the first place. Im pet sitting for someone and I knew the owner already paid for the starter food — so when she said I owed I asked if she was sure that was correct. I should have asked for her to review the record before I paid — but instead I paid. It didn’t seem right so I asked if she could check the record (feel like this is something I didn’t need to ask and would make sense to check)— I found out the owner did infact pay. Instead of an apology or ask to refund - the front desk woman said “I didn’t know I wasn’t there”. I can’t make this up. So frustrating… as if you need to be there to look up a record and figure it out? I asked for a refund — she said “we will do that” and I said “I’d like a refund receipt” she chuckled in a very demeaning way, and handed it to me, turning her head as she did so. I’ve never felt more overlooked and disrespected. When someone brings in their pet, this is the kind of place where compassion and kindness is needed the most — the owner and I had already been through so much and the lack of care or consideration or even something as simple as, I’m sorry it’s been a difficult process — some kind of accountability. It makes sense why this place is 4 stars. I’ve been here several times and have never felt like they were happy to be there.
• HP

  Hereafter Photography

  Dec 16, 2025
  5.0
  I deeply appreciate Tualiton Emergency Vet clinic. They have been nothing but amazing and given me great advice when it comes to all my animals. I especially appreciate that they are open 24 hours which my normal vet (close to my house) is not. I have called them quite a few times in the middle of the night- sorry guys! - with questions about my various animals (2 dogs, 2 cats and a rabbit) and they have given me nothing but solid advice about the danger levels of different issues. They helped me decide if I actually need to bring the animal in, if I can wait until the next day, or just monitor from home. Sometimes all you need is to be able to call and ask that question and to have someone help you decide if it’s worth it to drive an hour in the middle night because your dog or cat ate something he shouldn’t have. They are also experienced not only with dogs and cats, but also rabbits. They saved my rabbit’s life. I have had a hard time finding a vet who’s good with him but the couple of times I have brought him in they have been amazing. Thank you so much for all you do, your team is amazing!!

Frequently Asked Questions About Emergency Veterinary Clinic of Tualatin