Banfield Pet Hospital

Reviews

• CA

  Collin Alteneder

  Feb 20, 2026
  1.0
  Where do I even begin. Heartbroken mostly for my pups care and even more so that I know are in a similar boat as us. I have already made a private review which was responded to months later with apology and promise of financial compensation. What happened? Nothing. Let me give you the spark notes of our experience with the tualitin banfield. - forgot to feed our puppy during drop off appointments - forgot to mention that some of the appointments were drop off only, leaving my wife and I with a totally destroyed day - failed to test for concerns we had with multiple ailments, UTI, vulvaplasty and most recently an injured paw. -One of which cost us about $6k and counting. - they “denied and canceled“ our appointment after making it over the phone, requiring us to attend another appointment wasting our precious time and money once again Thank you banfield, your direct actions could have been resolved if you had tested for what we were fearful of, but everytime we come in we feel taken advantage of because we are first time pet owners. We feel totally trapped because of the optimum wellness plan and even trying to cancel this despite the issues we’ve had are still going to charge us to pay full price. We feel devastated, stuck, trapped and mostly heartbroken because our dog continues to be sick and we are out multiple thousands of dollars. Even with my private reviews, no member of Banfield has been able to come anywhere close to acknowledging our struggles and we continue to feel totally let down by this company and vet
• JW

  Jared W

  Oct 17, 2025
  1.0
  My dog has been unwell she didn’t eat dinner or breakfast, has had diarrhea, and I noticed some red in her stool. I brought in a fecal sample so it could be tested for parasites or blood, but I was turned away and told that I needed to bring my dog in for an appointment instead. I’m confused as to why the stool sample couldn’t have been tested as an initial step, especially since she may be sick and the tests could provide quick insight. It seems like testing the stool first could help determine whether an exam or additional diagnostics are necessary, rather than delaying care. Very disappointed with the service.
• HH

  Heidi Hedges

  Sep 28, 2025
  5.0
  This is the best animal hospital ever! They are so kind and caring .They are angels.
• ZL

  Zhen Li

  Sep 27, 2025
  1.0
  Booked appointment online and then got this when arrived.
• VP

  Vicki Parker

  Sep 15, 2025
  1.0
  My cat..you mis diagnosed her and gave her the wrong medicine..made her worse and she passed. Won't dare bring another precious animal to you. I had to pay 1200.00 for your mistakes. Cats not listed. And you don't let people finish .stupid site.

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