I had used Joe for Grooming for eight grooms and he was wonderful. However he left Petco and I was referred to Kinny. my little dog ended up with a limp. His skin was a braised in a number of places that will take a while to heal if I could give her a zero star I would so disappointed so very disappointed. I don’t know what’s causing the limp. I have to take him to the vet to find out. I was hoping that it would heal itself in a day or so it is somewhat better, but not totally gone. The abraded skin is still appraised. I will not be going back to Petco. Don’t book with Kinny! I’ve read good things about Sara on here and good things about Bea So they may be good, but I’m afraid now of using anyone at Petco too bad Joe left really too bad. Because my next groom was supposed to be free, which would’ve been nice, but I’m terrified of using anybody there now!.
…….
So after I posted this review I got an extremely nasty phone call from Sara the manager of the Grooming department. She was extremely upset that I dared post a less than positive review about their Grooming at Petco. She would not even give me a chance to speak. She was loud, abusive and said I should have called her rather than posting a review. She spoke of some video and accused me of saying that the Grooming caused my dog’s limp. I hope I made it clear that I wasn’t sure that the Grooming had anything to do with his limp. It was an on and off thing he had occasionally after the grooming, but not consistently. Since the Grooming, I have taken him to the vet and it seems as though he had some kind of strained muscle. I still do not know that it had anything to do with the Grooming and I’m not accusing Petco of that. He did have a lot of abrasions on his skin where clearly what they did as they were. Grooming is come very close in his skin, and there were some abrasions on his skin from clipping too close. The abrasions on his skin have nothing to do with the halter he was wearing. I had to cancel a few appointments until some small irritations from his halter healed. That was totally healed before I brought him in for Grooming. The abrasions that were made by the groomer were nowhere near where his halter was, they were down on his back legs they were in between his legs in the back nothing to do with where his halter would be, but Sara wasn’t about to give me a chance to say anything. She just continue to talk loudly and wasn’t about to hear anything. I had to say. Definitely not customer service oriented. She wanted to hear nothing I had to say she just wanted to tell me over and over how they were not about to see my dog for Grooming again! Which was fine because I had no intention of bringing my dog back in there for Grooming, but I did think it was important for her to listen to what I had to say, but that was not about to happen. I do intend to call their corporate office, not that that will do any good, but I intend to do it anyway because it’s not at all the way I would expect a company as large as Petco to have their people talk to a customer. I hope other others don’t have the kind of service that I received today from somebody that is supposed to be a professional.
CV
Connie Voorhees
Aug 16, 2025
5.0
Sara did a wonderful job on both my girls!!
DR
Diane Ramirez
Aug 12, 2025
5.0
Joe has been my dog groomer since I moved the Tigard. I’m really gonna miss him.
SC
Sheila Connelly
Aug 7, 2025
5.0
Bee is the best groomer! I can tell she loves what she does. My dog gets excited when he sees her!
The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.
How long does dog grooming at Petco Area 8 take?
A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.
Does Petco Area 8 do nail trimming?
Yes, nail trimming is provided by our cat and dog groomers as an a la carte service or in our grooming packages.
What are the business hours for Petco Grooming in Tigard, OR?
Petco Grooming in Tigard, OR is open Monday through Saturday from 8:00 AM to 6:00 PM and on Sundays from 9:00 AM to 6:00 PM.
How can I book a grooming appointment at Petco Grooming in Area 8?
You can book a grooming appointment online through their reservation URL at Petco's website dedicated to the Tigard location.
How much does dog grooming cost at Petco Grooming in Tigard?
The cost for dog grooming varies depending on the dog's size, coat type, and the services requested. Contact the neighborhood Petco for an estimated price, which includes a consultation at the start of the appointment.
How long does a dog grooming appointment typically take at Petco Grooming?
Grooming appointment duration varies by dog size and requested services. An estimated completion time is given at the appointment's start. Express service is available for a quicker grooming time for an additional $12.
Does Petco Grooming offer nail trimming services for pets?
Yes, nail trimming is offered by both cat and dog groomers as an a la carte service or included in grooming packages.
What is the address and contact number for Petco Grooming in Tigard?
Petco Grooming is located at 15660 SW Pacific Hwy, Tigard, OR 97224. You can reach them by phone at +1 503-443-1070.
Which nearby veterinary service can I visit after a grooming appointment at Petco Grooming?
Vetco Vaccination Clinic is located nearby and offers veterinary services you might find convenient to visit after your pet’s grooming appointment.
Are there any dining options near Petco Grooming in Tigard?
Yes, you can try nearby restaurants such as Wu's Open Kitchen for Chinese cuisine, Hops on Tap for drinks and pub fare, or Gambino's Italian Cafe for Italian dining.
Where can I find pet supplies close to Petco Grooming in Tigard?
Petco - South Tigard is a nearby pet store where you can purchase pet supplies conveniently before or after your grooming appointment.
What other services are available near Petco Grooming that might interest pet owners?
In addition to grooming, nearby services include a Vetco Vaccination Clinic for pet health needs and Petco - South Tigard for pet products and training.