Petco

4.3
546 reviews

About

Pet StorePet supply store
Visit your Tigard Pet Store located at 15660 S.w. Pacific Highway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
15660 SW Pacific Hwy, Tigard, OR
97224, United States

Hours

Reviews

4.3
539 reviews
5 stars
315
4 stars
135
3 stars
46
2 stars
14
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees like Tara and Joe for their exceptional service.

Grooming Quality

Grooming services received positive feedback, particularly for the care and attention given to pets, although some customers reported inconsistent experiences.

Store Cleanliness

The store is generally noted for being clean and well-organized, making it easy for customers to find items.

Staffing Issues

Several reviews highlighted concerns about understaffing and slow service, particularly during busy times.

Product Availability

Customers appreciated the variety of products available, though some noted specific items were out of stock or not carried.
  • SH
    Sharon Hunefeld
    1 day ago
    1.0
    The grooming manager, Sarah Is unprofessional and rude! When I brought my dog in for grooming, which I had done for the last five or six years, she ended up yelling at me (where other customers could hear her) because I was asking about grooming my dog and the cost of grooming him. The previous groomer who moved away was kind and exceptional with me and my dog! I was trying to have a calm conversation with her but she got angry and wouldn’t let that happen! This manager was rude and disrespectful and was going to say something negative about what I was wearing even though I had on a beautiful teal top and skirt…but she stopped herself mid sentence! I am an intelligent, educated 75 year old woman who does not like to be talked down to and disrespected! I was in customer service as a bank supervisor for many years and this is unprofessional to treat customers this way! I would recommend you going SOMEWHERE ELSE where you won’t be DISRESPECTED!! The rest of the staff has always been very polite, helpful, kind and respectful!
  • VR
    Veronica Rubio
    3 days ago
    1.0
    Terrible customer service
  • JH
    Jalil Haqiqi
    Oct 12, 2025
    5.0
    Prices are great, employees are very friendly. Petco is one of those understated great places, where when you go there you think to yourself, 'why don't I come here often?'
  • JC
    Jack Callison
    Sep 30, 2025
    5.0
    Wewere treated very friendly and professionally. Will keep going back there.
  • KD
    Kevin Doby
    Sep 29, 2025
    1.0
    The employees working here have an attitude problem. The older man who I think is the manager tried to intimidate my wife & child when they came in. We have since switched over to petsmart where we spend at least $300 monthly. Other people in the comments have complained about the same person & you have probably lost them as costumers as well.

Frequently Asked Questions About Petco

Does the Petco Area 8 location have a vet hospital?

No, Petco Area 8 does not have a full-service vet hospital.

Does Petco Area 8 offer vaccinations?

Yes, Petco Area 8 provides vaccinations.