Petco

4.3
551 reviews

About

Pet StorePet supply storePetco
Visit your Tigard Pet Store located at 15660 S.w. Pacific Highway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
15660 SW Pacific Hwy, Tigard, OR
97224, United States

Hours

Reviews

4.3
544 reviews
5 stars
318
4 stars
137
3 stars
46
2 stars
14
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, there are several complaints about rude or unprofessional behavior from specific employees.

Grooming Services

Grooming experiences vary significantly; some customers report excellent service and care for their pets, while others express dissatisfaction with the grooming staff's professionalism and quality of service.

Product Availability

Customers appreciate the wide selection of pet food and supplies, but there are complaints about the store being out of stock on certain items and the need for better inventory management.

Store Environment

The store is generally described as clean and well-organized, but some customers noted issues with understaffing and slow service during busy times.
  • JG
    Jana Gardiner
    Dec 23, 2025
    5.0
    Their selection of pet food is fantastic!
  • CR
    Christina Rodriguez
    Dec 16, 2025
    5.0
    ⭐⭐⭐⭐⭐ I really enjoy shopping at Petco for both their great prices and excellent customer service. The staff is always helpful, and they consistently have what we need in stock. It’s convenient, reliable, and a store I’m happy to keep coming back to.
  • AF
    Amy F
    Dec 11, 2025
    5.0
    The gentleman at a register was so very helpful, courteous, and made sure everything was handled. He was great.
  • SH
    Sharon Hunefeld
    Nov 22, 2025
    1.0
    The grooming manager, Sarah Is unprofessional and rude! When I brought my dog in for grooming, which I had done for the last five or six years, she ended up yelling at me (where other customers could hear her) because I was asking about grooming my dog and the cost of grooming him. The previous groomer who moved away was kind and exceptional with me and my dog! I was trying to have a calm conversation with her but she got angry and wouldn’t let that happen! This manager was rude and disrespectful and was going to say something negative about what I was wearing even though I had on a beautiful teal top and skirt…but she stopped herself mid sentence! I am an intelligent, educated 75 year old woman who does not like to be talked down to and disrespected! I was in customer service as a bank supervisor for many years and this is unprofessional to treat customers this way! I would recommend you going SOMEWHERE ELSE where you won’t be DISRESPECTED!! The rest of the staff has always been very polite, helpful, kind and respectful!
  • VR
    Veronica Rubio
    Nov 20, 2025
    1.0
    Terrible customer service

Frequently Asked Questions About Petco

Does the Petco Area 8 location have a vet hospital?

No, Petco Area 8 does not have a full-service vet hospital.

Does Petco Area 8 offer vaccinations?

Yes, Petco Area 8 provides vaccinations.