Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Tigard provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
218 reviews
5 stars
142
4 stars
24
3 stars
14
2 stars
8
1 star
30
What are people saying?
AI-generated from recent customer reviews
Veterinary Care
Many customers praised the veterinarians for their compassion, expertise, and ability to provide excellent care for pets.
Staff Attitude
Feedback on staff was mixed; while some found them friendly and helpful, others reported unprofessional behavior and poor customer service.
Appointment Issues
Numerous reviews highlighted problems with scheduling, including last-minute cancellations and long wait times for appointments.
Communication
Customers expressed frustration over lack of communication regarding pet care and treatment plans, leading to misunderstandings and dissatisfaction.
Facility Experience
Some customers reported negative experiences with the facility's operational practices, such as long wait times and pets being kept for extended periods without clear communication.
- LMLorraine MedranoNov 5, 20255.0The Vets are Friendly and take time to listen to what your Doggies Ailments are. The Vet Techs are Kind and Professional for Leelas 6 month check up.
- GNGabby NussOct 23, 20251.0Dr Kirshner is amazing but the front desk is horrible sassy and always make you wait but if you show up 5 minutes late refuse to give you an estimate.
- JWJeremy WinnOct 7, 20251.0Made an appointment 24 hours in advance, just to have them call 1 hour before my appointment letting me know that they don’t have availability and that the online appointments are not actually appointments. Why offer online appointments at all? I have to schedule around my work, and life. It seems the owners/ leadership at Banfield don’t value or respect their customers time. Very disappointing and misleading
- KAKaren AndersonOct 1, 20255.0The Tigard site is where we see Dr. R. SHE IS THE BEST! so kind and actually listens to any concerns we might have with one of our dogs. Staff are kind, efficient and great at communicating.
- MDMichelle DarnellSep 20, 20255.0We have 3 chihuahuas and we have been going to the Nyberg Rivers location for several years. They are always so nice and have taken good care of our fur babies. Dr. Young is the best! We highly recommend going here.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Tigard offer?
Banfield Pet Hospital provides preventive care, vaccinations, dental care, spay/neuter, parasite control, nutrition advice, microchipping, DNA testing, end-of-life care, and more for dogs, cats, and small animals.
Does Banfield Pet Hospital offer emergency care?
No, Banfield does not provide emergency services. You can call during hospital hours for urgent care advice or be referred to an emergency hospital as needed. For emergencies outside hospital hours, please contact your local emergency hospital.
What are the operating hours of Banfield Pet Hospital in Tigard?
Banfield Pet Hospital is open daily from 8:00 AM to 6:00 PM. The hospital is closed on certain holidays like November 26-27, December 24-25, December 31, and January 1.
How can I schedule an appointment at Banfield Pet Hospital in Tigard?
You can schedule an appointment online via Banfield's website or through their mobile app available on iOS and Android. Appointments are required to visit the hospital.
What is the Optimum Wellness Plan offered by Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccinations, early diagnostics, nutrition consultations, dental care, and more. Plans are not insurance but offer discounts on treatments and automatically renew annually unless paid in full.
How can Banfield Pet Hospital clients get veterinary care remotely?
Clients with Optimum Wellness Plans® can use Vet Chat™ available 24/7 via the Banfield app to get remote general pet care advice and triage support from a veterinarian.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and wait for a call when done, and virtual visits for clients with Optimum Wellness Plans® for care from home.
Are there pet-related stores near Banfield Pet Hospital in Tigard?
Yes, PetSmart is nearby, offering pet grooming and supplies. You might visit PetSmart before or after your appointment for pet products or grooming services.
What entertainment options are near Banfield Pet Hospital in Tigard?
Regal Tigard cinema is close by, perfect for catching a movie before or after your visit to Banfield Pet Hospital.
Are there convenient food and drink spots near Banfield Pet Hospital?
Near Banfield Pet Hospital, you can find JoJo's Java and Cup Coffee and Boba for coffee or bubble tea, and Which Wich Superior Sandwiches for a quick meal.