Brand Certified
Banfield Pet Hospital
4.1(222 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
7501 SW Dartmouth Rd, Tigard, OR
97223, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(503) 620-2995
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Tigard provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.1
222 reviews
5 stars
145
4 stars
24
3 stars
14
2 stars
8
1 star
31
What are people saying?
AI-generated from recent customer reviews
Veterinary Care
Many customers praised the caring and professional nature of the veterinarians and staff, particularly Dr. Rounsavell and Dr. Kirshner, for their attentive and compassionate treatment of pets.
Customer Service
Feedback highlighted a mix of positive and negative experiences with customer service, with some praising the staff's friendliness and helpfulness, while others reported issues with scheduling and communication.
Appointment Issues
Several reviews mentioned problems with appointment availability and scheduling, including last-minute cancellations and long wait times, leading to frustration among customers.
Facility Concerns
Some customers expressed dissatisfaction with the facility's policies, such as drop-off appointments and lack of transparency during examinations, which contributed to a feeling of disconnect between pet owners and their pets.
- THtheresa halterJan 7, 20265.0Great care team. I especially appreciated the follow up from a prior issue (which I'd forgotten about) as well as the questions they asked in considering our older dogs well-being and potential future treatments.
- LDLana DanielsDec 4, 20251.0Terrible inexperienced. Incompetent
- AWAmy WestfallNov 27, 20255.0I have taken my dog to Banfield for years. Good service at a reasonable price. I have their medical plan & I save $ every year on my dogs annual dental!
- LMLorraine MedranoNov 5, 20255.0The Vets are Friendly and take time to listen to what your Doggies Ailments are. The Vet Techs are Kind and Professional for Leelas 6 month check up.
- GNGabby NussOct 23, 20251.0Dr Kirshner is amazing but the front desk is horrible sassy and always make you wait but if you show up 5 minutes late refuse to give you an estimate.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Tigard offer?
Banfield Pet Hospital provides preventive care, vaccinations, dental care, spay/neuter, parasite control, nutrition advice, microchipping, DNA testing, end-of-life care, and more for dogs, cats, and small animals.
Does Banfield Pet Hospital offer emergency care?
No, Banfield does not provide emergency services. You can call during hospital hours for urgent care advice or be referred to an emergency hospital as needed. For emergencies outside hospital hours, please contact your local emergency hospital.
What are the operating hours of Banfield Pet Hospital in Tigard?
Banfield Pet Hospital is open daily from 8:00 AM to 6:00 PM. The hospital is closed on certain holidays like November 26-27, December 24-25, December 31, and January 1.
How can I schedule an appointment at Banfield Pet Hospital in Tigard?
You can schedule an appointment online via Banfield's website or through their mobile app available on iOS and Android. Appointments are required to visit the hospital.
What is the Optimum Wellness Plan offered by Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccinations, early diagnostics, nutrition consultations, dental care, and more. Plans are not insurance but offer discounts on treatments and automatically renew annually unless paid in full.
How can Banfield Pet Hospital clients get veterinary care remotely?
Clients with Optimum Wellness Plans® can use Vet Chat™ available 24/7 via the Banfield app to get remote general pet care advice and triage support from a veterinarian.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and wait for a call when done, and virtual visits for clients with Optimum Wellness Plans® for care from home.
Are there pet-related stores near Banfield Pet Hospital in Tigard?
Yes, PetSmart is nearby, offering pet grooming and supplies. You might visit PetSmart before or after your appointment for pet products or grooming services.
What entertainment options are near Banfield Pet Hospital in Tigard?
Regal Tigard cinema is close by, perfect for catching a movie before or after your visit to Banfield Pet Hospital.
Are there convenient food and drink spots near Banfield Pet Hospital?
Near Banfield Pet Hospital, you can find JoJo's Java and Cup Coffee and Boba for coffee or bubble tea, and Which Wich Superior Sandwiches for a quick meal.
Brand Certified Facts from Banfield Pet Hospital
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