Business Details
About
Pet Store
Visit your Springfield Pet Store located at 3000 Gateway St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,306 reviews
5 stars
643
4 stars
306
3 stars
155
2 stars
66
1 star
136
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are reported as rude or unprofessional.
Store Conditions
Many customers noted that the store is often unclean and disorganized, with blocked aisles and poor conditions for live animals.
Pricing Issues
Several reviews mention high prices and perceived greed, leading some customers to seek alternatives.
Grooming Services
Grooming services received positive feedback for quality, but there were complaints about scheduling and communication issues.
Product Availability
Customers frequently experienced issues with product availability and discrepancies between online listings and in-store stock.
- TLTanya LawrenceNov 12, 20255.0Pet co has a variety of items that my puppy enjoys, that I can't find any place elce. Friendly & helpful people working there make shopping a snap. I appreciate having a 1 stop shop. Always answering all of my concerns & questions. I recommend pet co for your furry friends needs.
- KHKayla HicksNov 11, 20255.0I really love the spring Petco location! The lady that always helps us is absolutely wonderful, knowledgeable, and just a great human
- AAA P (A)Oct 16, 20251.0Would leave zero if I could. Go to the Eugene store, they are much better.
- WZWolfian ZentsOct 16, 20252.0Reviews are for customers, not for employees—or the manager to write reviews for their own business.. they edit their review every once in a while and it pops up to the top so they look good as a business, especially when they get a streak of poor reviews. it's supposed to be unbiased so customers can get real experiences.. not employees trying to get better reviews for good face. Decent store otherwise.
- LBLyndsi BallOct 11, 20251.0We took our pet there for a scheduled grooming appointment. They left her in a kennel for hours until she had a heart attack. We had to force them to let us take our dog to a real vet. She ended up having to be put down due to the damage they forces her to go through. They should have called us if they weren't gonna do her grooming as scheduled she would still be alive today.
Frequently Asked Questions About Petco
Does the Petco North Springfield location have a vet hospital?
No, Petco North Springfield does not have a full-service vet hospital.
Does Petco North Springfield offer vaccinations?
Yes, Petco North Springfield provides vaccinations.
Does Petco North Springfield offer curbside pickup?
Yes, curbside pickup is available at Petco North Springfield. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at North Springfield Petco?
Hamster and guinea pig prices vary by location. Call your North Springfield Petco at 5412256554 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco North Springfield sell dogs?
No, North Springfield Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco North Springfield located?
Petco North Springfield is located at 3000 Gateway St, Ste 220, Springfield, OR 97477.
What are the operating hours of Petco North Springfield?
Petco North Springfield is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco North Springfield have a full-service veterinary hospital?
No, Petco North Springfield does not have a full-service vet hospital.
Can I get vaccinations for my pet at Petco North Springfield?
Yes, vaccinations are available at Petco North Springfield.
Is curbside pickup available at Petco North Springfield?
Yes, curbside pickup is offered for eligible products at Petco North Springfield.
Does Petco North Springfield sell dogs or cats?
No, Petco North Springfield does not sell dogs or cats, but local adoption events through Petco Love may be available at the store.
How can I book grooming services at Petco North Springfield?
You can book grooming services online via the Petco grooming reservation link specific to the North Springfield store.
What nearby stores can I visit for furniture shopping close to Petco North Springfield?
Ashley HomeStore and Ashley furniture stores are nearby and provide a wide selection of furniture options.
Are there beauty and spa services near Petco North Springfield I can visit?
Yes, nearby beauty and spa options include Ulta Beauty, Charlotte Tilbury, Benefit Cosmetics BrowBar, and Nails Uncorked.
What entertainment options are available near Petco North Springfield for a fun outing?
You can enjoy movies at Cinemark Movies 12 or visit the arcade and retail stores at Gateway Mall Springfield, which includes GameStop and other shops.