Business Details
About
Pet StorePetco
Visit your Springfield Pet Store located at 3000 Gateway St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,310 reviews
5 stars
645
4 stars
306
3 stars
155
2 stars
66
1 star
138
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and knowledgeable, although there were some reports of rude behavior from individual employees.
Store Condition
Numerous reviews highlighted issues with cleanliness and organization, including messy aisles, empty shelves, and poor conditions for live animals.
Customer Service
There were mixed experiences regarding customer service, with some customers reporting long wait times and unhelpful staff, while others had positive interactions.
Inventory Issues
Several customers expressed frustration over the lack of stock for advertised items and inconsistent inventory levels.
Pricing Concerns
Customers noted high prices and perceived greed in pricing, leading some to seek alternatives.
- TLTom LipareJan 2, 20261.0It was one of the worse customer service that I have ever had. 5 people talking to each other, me standing at the register. One person recalled to the one person who was actually work to come take care of me Will I go back to the store? No. It’s close to me but I would rather drive an hour away just to get great service.
- S0Sterling_silvr 01Dec 25, 20255.0Amazing staff!
- GMGreg McKenneyDec 16, 20255.0Great staff and store.
- MOMichael ONov 23, 20251.0Website said they had multiple manufacturers for eye washes and all were in stock. In the store the shelves in that section were practically empty. The one I wanted was empty. There was only 1 bottle of a brand i didn’t want. Lots of empty spaces in other sections. I asked if they had any (they didn’t) and asked if they were lowering inventory because this location is being sold. I was told that people steal a lot. This place is either incompetent (I don’t think so) or they’re about to be closed.
- TLTanya LawrenceNov 12, 20255.0Pet co has a variety of items that my puppy enjoys, that I can't find any place elce. Friendly & helpful people working there make shopping a snap. I appreciate having a 1 stop shop. Always answering all of my concerns & questions. I recommend pet co for your furry friends needs.
Frequently Asked Questions About Petco
Does the Petco North Springfield location have a vet hospital?
No, Petco North Springfield does not have a full-service vet hospital.
Does Petco North Springfield offer vaccinations?
Yes, Petco North Springfield provides vaccinations.
Does Petco North Springfield offer curbside pickup?
Yes, curbside pickup is available at Petco North Springfield. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at North Springfield Petco?
Hamster and guinea pig prices vary by location. Call your North Springfield Petco at 5412256554 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco North Springfield sell dogs?
No, North Springfield Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco North Springfield located?
Petco North Springfield is located at 3000 Gateway St, Ste 220, Springfield, OR 97477.
What are the operating hours of Petco North Springfield?
Petco North Springfield is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco North Springfield have a full-service veterinary hospital?
No, Petco North Springfield does not have a full-service vet hospital.
Can I get vaccinations for my pet at Petco North Springfield?
Yes, vaccinations are available at Petco North Springfield.
Is curbside pickup available at Petco North Springfield?
Yes, curbside pickup is offered for eligible products at Petco North Springfield.
Does Petco North Springfield sell dogs or cats?
No, Petco North Springfield does not sell dogs or cats, but local adoption events through Petco Love may be available at the store.
How can I book grooming services at Petco North Springfield?
You can book grooming services online via the Petco grooming reservation link specific to the North Springfield store.
What nearby stores can I visit for furniture shopping close to Petco North Springfield?
Ashley HomeStore and Ashley furniture stores are nearby and provide a wide selection of furniture options.
Are there beauty and spa services near Petco North Springfield I can visit?
Yes, nearby beauty and spa options include Ulta Beauty, Charlotte Tilbury, Benefit Cosmetics BrowBar, and Nails Uncorked.
What entertainment options are available near Petco North Springfield for a fun outing?
You can enjoy movies at Cinemark Movies 12 or visit the arcade and retail stores at Gateway Mall Springfield, which includes GameStop and other shops.