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Petco

4.0
(1321 reviews)

Business Details

(541) 225-6554

About

Pet StorePetco
Petco is your trusted pet store near you in Springfield. Visit your local Petco at 3000 Gateway St for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Springfield Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3000 Gateway St, Springfield, OR
97477, United States

Hours

Reviews

4.0
1,321 reviews
5 stars
651
4 stars
306
3 stars
156
2 stars
66
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for being rude or unresponsive.

Store Conditions

Many customers reported issues with cleanliness and organization, including messy aisles and poor conditions for live animals.

Product Availability

Customers expressed frustration over limited stock and discrepancies between online inventory and in-store availability.

Grooming Services

Grooming services received positive feedback for quality, but there were complaints about scheduling and communication issues.
  • AL
    Angélica Limón
    Feb 19, 2026
    5.0
    It's where the pets go!
  • TT
    Tina Throckmorton
    Feb 19, 2026
    5.0
    The staff is awesome. I love the VCP. I have it for all my furry family. The store is fully stocked and clean.
  • IJ
    Its Justin
    Feb 14, 2026
    1.0
    I ask a employee for help the employee said nope I am not going to help I told him that it is hard for me to find the right Product because of my disability he said I don’t care about you or anybody with a disability this Petco should get new employees and new managers
  • TT
    Timmerduder
    Jan 30, 2026
    5.0
    We went to get some goldfish for our pond and the lady really didn't know about fish... But, she was so friendly and smiling and walked us all the way to the counter... Excellent customer service!
  • KK
    Kathleen
    Jan 23, 2026
    1.0
    No staff. Always a super long line. Everytime I order to pick up and select drive up and carry out I will call and the phone rings forever and then it brings me to voicemail so I have to go in anyways. Not sure why it’s an option if it hasn’t worked 6 times. I finally made a review when I was standing in line waiting amongst for other people and the checker continued to chat with the person they were helping about life stuff for about five minutes.

Frequently Asked Questions About Petco

Does the Petco North Springfield location have a vet hospital?

No, Petco North Springfield does not have a full-service vet hospital.

Does Petco North Springfield offer vaccinations?

Yes, Petco North Springfield provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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