SB
Sarah Betts
Apr 20, 2026
We have 2 subs and 2 cats. WSAC staff have always been tremendously kind, supportive, and loving to our pets.
AL
alejandra losoya
Mar 29, 2026
I took my 1-year-old French Bulldog to West Salem Veterinary, and I had a great experience. The entire staff was very friendly, kind, attentive, and welcoming from the moment we walked in.
They took the time to clearly explain what the appointment would involve and made sure I fully understood everything. I shared my concerns about vaccines due to my dog’s short snout, and the veterinarian was very understanding. They even offered to let me stay for 30 minutes after the vaccines to monitor for any possible allergic reaction, which I thought was incredibly thoughtful and reassuring.
They also trimmed my dog’s nails during the visit, which was a nice bonus. Overall, I felt that my pet was genuinely cared for, and I truly appreciated the level of compassion and professionalism.
I would highly recommend West Salem Veterinary!
KD
Kathy Dornhecker
Mar 12, 2026
The staff was amazing and very kind and gentle. Very professional with clean waiting/reception area and clinic rooms.
AW
Andrew Wagner
Mar 5, 2026
I was happy to discover West Salem animal clinic. I recently moved to the area and adopted a couple of kittens. The team here is wonderful. I will absolutely use them as my primary care for my cats.
Have not had the best experinces here and its unfortunate. The vets seem to always push for surgery without giving the owner information in detail or how to look into this further to know more about the reason for surgery/procedure. I have never recieved any copies of blood work, x rays, or even biopsy reports/diagnosis. I was blamed as a pet parent for something that was out of my control because a vet got defensive when I was asking clarifying questions to know more about how the procedure had been completed. I was scared to ask for a copy of the reports and diagnostics they were looking at because I had already been blamed for and accussed of something that was out of my control. You pay a ton of money to get "tests/diagnostics" done and when you ask follow up questions you are blamed and pretty much called a bad pet owner. And most tests/diagnostics come back inconclusive or still leaving room for the unknown and you are pressured to do another round of everything, after just paying a ton of money to not even receive new information or answers to what could be going on. . . I get its a vet clinic and things won't be free. But to pay so much money and the diagnostics/tests still come back with no answers seems off putting and does not create confidence. It gives off money grab intentions.