Business Details
About
Animal HospitalVeterinarianVeterinary PharmacyPet Vet Care Centers
Welcome to West Salem Animal Clinic. We are a full-service pet hospital that offers comprehensive medical services for cats and dogs in West Salem and the surrounding areas. From routine exams and internal medicine to pet dermatology, our broad and varied service offering can meet all of your pet's health needs in one place.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.5
250 reviews
5 stars
204
4 stars
15
3 stars
4
2 stars
5
1 star
22
What are people saying?
AI-generated from recent customer reviews
Staff Care
Customers consistently praised the staff for their kindness, compassion, and attentiveness towards pets.
Communication Issues
Several reviews highlighted concerns about transparency and communication regarding costs and treatment options.
Emergency Care
Some customers expressed dissatisfaction with the clinic's response to urgent care situations, indicating a lack of support during critical times.
Overall Experience
Many customers reported positive experiences with thorough examinations and reasonable pricing, recommending the clinic for pet care.
- MPMariah PrattJan 5, 20265.0Love this place, front desk was amazing đź‘Ź and Dr Sirianni he is the best he gave us so much advice about our husky đź’™ and how to properly groom her. We even brought our sleeping infant with us, and he was so considerate about her sleeping. Fully recommend đź‘Ś this place.
- RERKB EPIJan 2, 20262.0Staff handed us a tube said they wanted us to supply them for a fecal sample for our dog. Thought it was apart of the exam we paid for. We dropped it off, they called us and said if we wanted to know the results we needed to pay them 80$. On the second call they told us our dog had giardia, never showed us the test results and then explained that we now owed them 80$ and would need to pay for the medicine on top of it. My dog had already been treated for worms and parasites before hand. I'm not saying she didn't test positive, I'm saying this mode of transaction is extremely distasteful. Transparency and options/warnings of denial to treat or test should always be a mandatory part of correspondence between a service and customer exchange. It's left a bad taste in my mouth and I do not think we will be returning. 2 stars because everyone there was actually very nice and seemed to care. I'm not sure where the disconnect came between the staff on site and in person versus the money game played over the phone. Very unfortunate.
- DDDNov 21, 20251.0Make sure to be very clear with the tech working on your animal. We talked about what our dog was getting for vaccines and the tech decided on her own to give extras only telling us about them after the fact. Not sure if it was a money grab or just incompetence either way we will not be back as when we questioned she straight up lied to us.
- MSMarcia SweetNov 13, 20255.0We are grateful our dog, Petra, is cared for by the West Salem Animal Clinic team. All members are kind and considerate to our timid rescue dog. My thanks to a great team.
- JFJennifer FraryNov 6, 20255.0Loki and I had a great experience with this office. We are new to Oregon and Salem and Loki has some long term health issues. Dr Krystle Ito was absolutely the most kind and understanding of our situation. We all know sometimes Vets can be a little pushy with wanting to do procedures or tests but Dr Ito was not that at all. She took my concerns, Loki's age and weighed pros and cons with me. I was very happy with my visit. And the vet tech Zoey was the sweetest and Loki loved her! Thanks for being so great!!
Frequently Asked Questions About West Salem Animal Clinic
What services does West Salem Animal Clinic provide?
West Salem Animal Clinic offers comprehensive medical services for cats and dogs, including routine exams, internal medicine, and pet dermatology.
Where is West Salem Animal Clinic located?
It is located at 1174 Edgewater St NW, Salem, OR 97304, United States.
What are the business hours of West Salem Animal Clinic?
The clinic is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
How can I book an appointment at West Salem Animal Clinic?
You can book an appointment online at https://westsalemanimalclinic.com/site/book-online or call them at +1 503-588-2903.
Does West Salem Animal Clinic have an online presence or social media?
Yes, the clinic has a website at https://westsalemanimalclinic.com and a Facebook page at https://facebook.com/westsalemanimalclinic.
What types of animals does West Salem Animal Clinic care for?
The clinic provides medical services primarily for cats and dogs.
Are there dining options near West Salem Animal Clinic?
Yes, nearby dining options include Momiji Sushi Restaurant, Fitts Seafood, The Back Porch burger and chicken restaurant, Azuls Taco House, and Garibaldi Family Mexican Restaurant, great for meals before or after your visit.
Are there any pet-related services near West Salem Animal Clinic?
Nearby pet services include Pet Etc, which offers pet grooming and pet store services, making it convenient for additional pet care needs.
What local amenities can I visit close to West Salem Animal Clinic?
Close amenities include John’s Car Wash for auto detailing, Today’s Hair Salon & Day Spa for personal care, as well as farmers markets and salons like Thursday West Salem Farmers Market and Miss Dany’s Place.
Is there entertainment near West Salem Animal Clinic?
Yes, music lovers can visit The Space Concert Club nearby, and hobby enthusiasts might enjoy All out gamers hobby shop.