Petco

Reviews

• CH

  Cierra Hall

  4 days ago
  5.0
  My dog loves the staff in the grooming department. She always seems so happy to see them.
• TL

  Tracy Lehman

  6 days ago
  5.0
  I stopped by Petco looking for help with my daughter’s dog who’s been dealing with severe allergies and developing hot spots. An employee approached me and truly made the experience easy and reassuring. I wish I would've remembered to look at her name tag... she walked me through the options, explained what would work best, and even advised me against buying an extra product I didn’t actually need. That kind of integrity and customer-first mindset is rare. I’m very grateful for the thoughtful help and will definitely return.
• CK

  Captain Kneemo

  Feb 14, 2026
  2.0
  My dog has been really liking the refrigerator brand Ollie. So this evening I went to get Ollie products and the freezer was so over active that big hunks of ice were all over the bags. I literally had to hit it to break it apart to get the bag out. Then I noticed the freezer next to it that was full of Stella and Chewy product and another brand i don't recognize, was dark and getting warm. I told an employee on the floor and he said he was off, but would tell the front cashier. He did do that and the front cashier said there were only 2 employees, the manager was on vacation, and he doesn't know who will deal with it when I suggested they could move the product to any of the like 9 other freezers before it goes bad. Appears that isn't going to happen, but now it makes me wonder if any of their freezers are truly keeping product safe at proper temperature. I don't want my pets or yours to get sick from lack of proper food safety. Because if there is no one to deal with this, was there no one dealing with problems with the other freezers? Not feeling good about this. Are there food safety inspectors for freezer pet food? If that were your freezer and you had another freezer you would move the food asap. Would take like 10 minutes. Might need to rethink where I get my freezer pet food that is more interested in keeping it safe. I get he can't leave the register, but this seems like kind of an emergency that staff could help mitigate for pet safety. And whoever is doing staffing and managing ... you might need to rethink your staffing numbers if you don't have the people able to deal with situations. Hope things improve.
• ST

  Sharon Taylor

  Feb 9, 2026
  4.0
  Always friendly and helpful!
• MR

  Melanie Romero

  Feb 1, 2026
  1.0
  Didn't have time for a nailtrim. Not a walk in service as advertised.

Frequently Asked Questions About Petco