Petco

4.1
1106 reviews

About

Pet StorePet supply storePetco
Visit your Roseburg Pet Store located at 780 Nw Garden Valley Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
780 NW Garden Valley Blvd Ste65, Roseburg, OR
97471, United States

Hours

Reviews

4.1
1,099 reviews
5 stars
555
4 stars
286
3 stars
133
2 stars
43
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised the helpfulness and friendliness of employees, others reported rude behavior and poor service.

Pricing

Many customers found prices to be high compared to competitors, with some expressing frustration over unexpected fees and the cost of products.

Product Availability

Customers appreciated the variety of products available, but there were complaints about stock issues, particularly with specific pet foods and live animals.

Store Condition

The store is generally described as clean and well-organized, although some customers noted issues with the restroom availability and the need for better maintenance.
  • JH
    Joan Lammers Hill
    2 days ago
    5.0
    Staff is always friendly and i can't say enough about my dogs groomer, Miranda.
  • DH
    Diane Heilman
    Dec 31, 2025
    1.0
    I never got my package. It was supposed to be delivered on December 22
  • GG
    Grace
    Dec 29, 2025
    2.0
    I do not usually shop at petco because of the way they care for the reptiles is absolutely gross. The employees are NOT knowledgeable in the care of 99% of the retiles! I left there with nothing at first, then after talking to my husband, I ended up turning around and buying one of the geckos. Petco needs to do better. For example, crested geckos should NOT be housed together, they SHOULD be housed in an arboreal tank. The temperatures in the tank should be in the 70s and humidity should be between 60-80%....NOT 30%!! There was NO pangea in the tank, NO crickets or live food, 3 geckos in the same tiny tank, NO Water and when i mentioned to the employees that the tank needed sprayed, the lady was snarky and said "if you're worried about the humidity I sprayed the tank this morning". I tried communicating with the employees about the care of the crested geckos and they refused to listen. All of the geckos were SO dark and looked so unhappy...like 99% of the reptiles there. I got my gecko home, sprayed her new tank and her tongue was going crazy she was so thirsty. I gave her fresh pangea and held it up to her and she went crazy....PETCO HAS TO START DOING BETTER!!!!! Corporate should be making care of animals and reptiles education a PRIORITY! However, since I got my crested gecko home, she is doing so much better, loving her space and has eaten so well. She has also started to lighten up. I cant wait to see her growth and progress.
  • KD
    Kathrynn Donovan
    Dec 18, 2025
    5.0
    Petco is where to shop for your pets in Douglas County. Their Wholehearted store brand pet food is really great quality
  • MR
    Melisa Robinson
    Dec 12, 2025
    4.0
    This place has a nice variety of things and a decent selection. This particular location is clean and well organized. I give it 4 stars for two reasons. One, they signed me up for a rewards program that ended up costing 10 dollars a month without my knowledge or understanding. It is a good reward program but it is only good for one pet (or type of pet). So, if I wanted to get rewards for 3 types of animals, does that mean I have to pay for 3 reward programs because I have dogs, cats, and birds. Two, if its not on sale, they are so expensive. There are lots of less expensive options. They do have great pet adoptions. Periodically, free or affordable pet vaccines and also, now and then a veterinarian will come in and give you the opportunity to get nasic prescription medication for your pet without a veterinarian bill.

Frequently Asked Questions About Petco

Does the Petco Roseburg location have a vet hospital?

Yes, Petco Roseburg has a full-service vet hospital.

Does Petco Roseburg offer vaccinations?

Yes, Petco Roseburg provides vaccinations.