Unleashed by Petco

4.4
320 reviews

About

Pet StorePetco
Visit your Portland Pet Store located at 2303 W. Burnside Street for all of your animal nutrition and pet supply needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Unleashed by Petco
2303 W Burnside St, Portland, OR
97210, United States

Hours

Reviews

4.4
316 reviews
5 stars
210
4 stars
59
3 stars
18
2 stars
9
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and knowledgeable, with many customers appreciating their willingness to assist.

Product Selection

Customers noted a good variety of pet supplies, including food and accessories, although some expressed disappointment with the limited selection of certain items.

Store Experience

While many reviews highlight a clean and organized store, there are mixed feelings about the checkout experience, with some customers reporting pushy sales tactics.

Mixed Reviews on Staff

While most staff interactions are positive, there are notable instances of poor customer service, particularly with newer employees.
  • LW
    L Wyman
    5 days ago
    3.0
    Online information is INCORRECT! They do NOT carry live crickets and other animals etc.
  • MT
    Maddy Thomas
    Jan 3, 2026
    1.0
    I tried to come here for a walk-in bath and was told the entire bathing area was shut down for an aggressive dog. I had already paid for an hour of parking and I would have made an appointment, but there is no where to do so online. To me it seems not only incredibly unfair to other dogs and owners to allow one person to use the entire bathing area (that is set up with multiple tubs), but also a HUGE liability to have a dog like that in the store. My dog was not the only other dog walking around the store. If the dog is that aggressive that they can’t handle another dog being bathed 20 feet away in another tub, then I can’t imagine if this animal were to get off their leash when multiple dogs are in the store. There is a nicer self-wash only 10 minutes away and I will be taking my business here from now on.
  • SW
    Sophia Wisdom
    Dec 26, 2025
    1.0
    slow line
  • ES
    Erica Stillwell
    Dec 24, 2025
    5.0
    The staff was extremely helpful, friendly, and went out of their way to check to see if there was any product in the back after it appeared to be out of stock. This effort may appear small but it is exemplary of the type of consistent and clutch customer service you can expect from this location.
  • MM
    Meg
    Dec 16, 2025
    5.0
    Great selection of cat food, i like their unscented refillable cat litter. And they have a decent toy collection.

Frequently Asked Questions About Unleashed by Petco

Does the Petco Northwest District Portland location have a vet hospital?

No, Petco Northwest District Portland does not have a full-service vet hospital.

Does Petco Northwest District Portland offer vaccinations?

No, Petco Northwest District Portland does not provide vaccinations.