Visit your Portland Pet Store located at 3828 S.e. Powell Blvd for all of your animal nutrition and pet supply needs. Our mission at Petco is Healthier Pets. Happier People.
Customer experiences with staff are mixed; while some found them friendly and helpful, others reported rudeness and a lack of assistance.
Service Issues
Several customers expressed frustration with inconsistent store hours, poor customer service during returns, and issues with the self-service dog wash.
Product Selection
The store is noted for having a good selection of pet products, but some customers found it overpriced and poorly stocked at times.
Cleanliness and Environment
Many reviews highlighted the cleanliness of the store and the pleasant shopping environment, although some noted issues with the self-wash area.
BA
Bill Aubrecht
Dec 13, 2025
1.0
12/13/25 6:55 pm: They confirmed over the phone that they had the flea medicine we needed in stock. I arrive five minutes before closing time (7pm) and the doors were locked. The person at the check out refused to even look up at me as I tapped on the glass to try to get in. It was a big dude with a red beard. Not going back.
CB
Cindy Bull
Dec 5, 2025
1.0
Waste of time. Allowed us to book a veterinary appointment but was a vaccine clinic only. Wasted 2.5 hrs drive round trip. From now on we plan to only use our regular veterinarian.
IS
Imke Sellier
Nov 16, 2025
1.0
Rude staff. Don’t bother showing up there after 4pm, they will resent your existence even though they’re suppose to be open until 7pm. $20 for a self serve bath is ridiculous and as someone who washed dog baths every week day for 2 years, it’s not that hard. Loose the ‘tude.
GS
gary shepherd
Nov 11, 2025
5.0
Super friendly and knowledgeable staff
AH
Ashley Harrel
Oct 28, 2025
1.0
I purchased on my debit card 2 harnesses and asked to return them and get new sizes. The manager decided to do some kind of swap out instead of returning them to my card. When those harnesses did not work going back to return he then said it has mysteriously turned to store credit and could not be refunded to my card. I purchased these with my debit card and never had store credit. They were not understanding they did not apologize and did not work to solve the problem and said there is nothing they can do. Terrible customer service. I would like to speak to someone above this manager and get my refund back to my card. Absolutely ridiculous. Finding harnesses that properly fit 2 separate dogs require some trial and error with brands and I wouldn’t shop here or trust that you are able to successfully do that.
Does Petco Southeast Portland offer curbside pickup?
Yes, curbside pickup is available at Petco Southeast Portland. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Southeast Portland Petco?
Hamster and guinea pig prices vary by location. Call your Southeast Portland Petco at 5032363070 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Southeast Portland sell dogs?
No, Southeast Portland Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Unleashed by Petco in Southeast Portland offer?
Unleashed by Petco offers premium pet foods, expert training, vaccination services, and a variety of pet supplies to ensure happy, healthy pets.
Does the Southeast Portland Petco location have a full-service vet hospital?
No, the Petco Southeast Portland location does not have a full-service vet hospital.
Can I get my pet vaccinated at Petco in Southeast Portland?
Yes, vaccinations are provided at Petco Southeast Portland, including through the Unleashed Vaccination Clinic nearby.
Is curbside pickup available at Unleashed by Petco in Southeast Portland?
Yes, curbside pickup is available for eligible products at Petco Southeast Portland.
What are the operating hours for the Petco store located at 3828 SE Powell Blvd?
The store is open daily from 10:00 AM to 7:00 PM.
Does Petco Southeast Portland sell dogs or cats?
No, this location does not sell dogs or cats. However, you can meet adoptable pets through the Petco Love program partnered with local animal welfare organizations.
How can I buy pet supplies from Petco Southeast Portland online?
You can order products online at Petco's website with options including same-day delivery and curbside pickup.
What nearby pet-related services are available around Unleashed by Petco in Southeast Portland?
Nearby, you can find the Vetco Vaccination Clinic and Unleashed Vaccination Clinic for pet healthcare, providing convenient options to complement your pet care routine.
Which nearby places can visitors to Unleashed by Petco visit for dining or entertainment?
Visitors can enjoy nearby spots such as Wingstop for fast food, The Velvet Rope dance club, and Starbucks for coffee.
What transit or service locations near Petco Southeast Portland can help customers access the store or take care of other errands?
Customers can access banking and financial services nearby, like Wells Fargo ATM and Coinme, and print or ship parcels at nearby FedEx and Purple Box Printing.