Unleashed by Petco

4.3
600 reviews

About

Pet Store
Visit your Portland Pet Store located at 3828 S.e. Powell Blvd for all of your animal nutrition and pet supply needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Unleashed by Petco
3828 SE Powell Blvd, Portland, OR
97202, United States

Hours

Reviews

4.3
599 reviews
5 stars
356
4 stars
146
3 stars
54
2 stars
22
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some customers found staff friendly and helpful, while others reported rude behavior and poor handling of returns.

Product Selection

Customers appreciate the variety of pet products available, though some noted limited stock and higher prices compared to competitors.

Store Cleanliness

The store is generally reported as clean and well-kept, contributing positively to the shopping experience.

Self-Service Wash

The self-service dog wash received criticism for being overpriced and lacking adequate facilities, leading to customer dissatisfaction.

Store Hours

Inconsistent store hours have frustrated customers, with many reporting that the store was closed during posted hours.
  • IS
    Imke Sellier
    Nov 16, 2025
    1.0
    Rude staff. Don’t bother showing up there after 4pm, they will resent your existence even though they’re suppose to be open until 7pm. $20 for a self serve bath is ridiculous and as someone who washed dog baths every week day for 2 years, it’s not that hard. Loose the ‘tude.
  • GS
    gary shepherd
    Nov 11, 2025
    5.0
    Super friendly and knowledgeable staff
  • AH
    Ashley Harrel
    Oct 28, 2025
    1.0
    I purchased on my debit card 2 harnesses and asked to return them and get new sizes. The manager decided to do some kind of swap out instead of returning them to my card. When those harnesses did not work going back to return he then said it has mysteriously turned to store credit and could not be refunded to my card. I purchased these with my debit card and never had store credit. They were not understanding they did not apologize and did not work to solve the problem and said there is nothing they can do. Terrible customer service. I would like to speak to someone above this manager and get my refund back to my card. Absolutely ridiculous. Finding harnesses that properly fit 2 separate dogs require some trial and error with brands and I wouldn’t shop here or trust that you are able to successfully do that.
  • DR
    Delicia Rice
    Oct 26, 2025
    5.0
    Got mine and my friends dog their rabies shot done here
  • AP
    Ali Pedego
    Sep 2, 2025
    3.0
    The dryer does not get very warm which makes it unpleasant for the dogs. Also, I have always done "self wash" and have been able to use my own scissors so that I can remove any matting which can be seen when dog is wet--this location does not allow that--for those reasons I likely would not come back to wash my dog there.

Frequently Asked Questions About Unleashed by Petco

Does the Petco Southeast Portland location have a vet hospital?

No, Petco Southeast Portland does not have a full-service vet hospital.

Does Petco Southeast Portland offer vaccinations?

Yes, Petco Southeast Portland provides vaccinations.