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Petco

4.1
(1385 reviews)

Business Details

(503) 889-9171

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Portland. Visit your local Petco at 12020 SE Division St for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Portland Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
12020 SE Division St, Portland, OR
97266, United States

Hours

Reviews

4.1
1,385 reviews
5 stars
741
4 stars
339
3 stars
145
2 stars
51
1 star
109

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees going above and beyond to assist.

Grooming Issues

Several reviews highlighted significant problems with grooming services, including poor handling of pets and unsatisfactory results, leading to customer dissatisfaction.

Product Selection

Customers noted a limited selection of products in the store, with some expressing disappointment in the availability of specific items.

Customer Service

While many reviews praised customer service, there were also complaints about slow service and unprofessional behavior from some staff members.

Animal Care Concerns

Multiple reviews raised concerns about the care of animals in the store, particularly regarding the conditions of fish and other pets.
  • RH
    Rose City Hedgehogs
    Feb 22, 2026
    1.0
    We showed up to Petco at 7:10 PM last night to purchase some fish. We waited patiently for someone to assist us. And we waited. Not one employee approached us. So my husband went to the cashier and asked for assistance at 7:35pm. After all that waiting, the cashier informs us they don't sell animals 30 mins before closing and refused to help us. How nice... DON'T SHOP HERE.
  • WI
    William J Cary III
    Feb 18, 2026
    3.0
    Shelves and pegs need to be filled. It's like an East Tennessee Dollar General after COVID. Out of far too much stuff.
  • ED
    Eric Deulen
    Feb 16, 2026
    1.0
    I'll never shop here again. I had a return ( I have vital care AND recipts), and they ATILL wouldn't return my things. AND WERE RUDE on top of it. I'll never be returning here
  • RR
    ryefry
    Feb 13, 2026
    5.0
    I went to the Glisan location because the website was less than clear. But they directed me to the 122nd location and they were very helpful too. Had what I was looking for.
  • AN
    Alexis Norwood
    Jan 23, 2026
    5.0
    Carly did a wonderful job with my anxious chihuahua mix! My dog was in and out of there in under an hour, was clean/dry/smelled wonderful and he was not stressed at all which is amazing. Thank you!

Frequently Asked Questions About Petco

Does the Petco East Portland location have a vet hospital?

No, Petco East Portland does not have a full-service vet hospital.

Does Petco East Portland offer vaccinations?

Yes, Petco East Portland provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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