Visit your Portland Pet Store located at 12020 S.e. Division Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Many customers praised the staff for being friendly, helpful, and knowledgeable about pet care.
Grooming Issues
Several reviews highlighted serious concerns regarding grooming services, including poor handling and care of pets, leading to injuries.
Product Selection
Customers expressed disappointment with the limited selection of products available in the store, particularly for specific pet needs.
Animal Care Concerns
There were multiple reports of inadequate care for animals in the store, including poor conditions for fish and other pets.
Customer Service
While some customers had positive experiences with service, others reported rude or unhelpful interactions, particularly regarding issues with pricing and promotions.
RC
Rita Corey
3 days ago
5.0
Always a pleasure to shop here. Well stocked organized shelves. The friendliest helpful staff.
SD
Steph DeSpain
Nov 17, 2025
5.0
Karely in grooming is absolutely phenomenal with my boy Reaver. She has been seeing him since he was a puppy. His very first appointment was shortly after a dewclaw injury, so he was sore and very nervous and apprehensive initially. He has abnormally curved nails, so regular nail trims is so important. She is so patient with him, and so understanding, and really takes the time to build a bond with him. She has gone above and beyond to make him comfortable and it shows, because he absolutely loves coming to see her, and does a little happy dance everytime I tell him he's going to see her. We check in regularly to make sure the spacing between appointments is still best for him, and she's always happy to adjust as needed. I love that she cares enough to go the extra mile, especially for something simple like a nail trim. It shows how much she cares. Petco is so lucky to have a dedicated, understanding, caring and friendly person like Karely working for their grooming department!
US
Unique Starr
Oct 31, 2025
3.0
Staff very friendly and wiling to go the extra mile. Kayla thank you!!!!!
She deserves an extra 10 minute break.
MW
Mary W
Oct 27, 2025
5.0
Finally, a employee at this store that knows what they're talking about! I was here over the weekend, and can i just say, DREW WAS AMAZING! He really knows his stuff when it comes to the animals. He was amiable, and well articulated and you can see his passion for what he does. Pretty sure he's new as I've never seen him before, I'm so grateful for his assistance! everyone in retail should take notes from that guy!
MD
Mary Delestatious
Oct 19, 2025
5.0
Visited the store on 11/5; as we were looking at things, two employees approached and asked if they could assist us with anything. Turns out it was two managers, excellent customer service and really a pleasure to talk with.
Does the Petco East Portland location have a vet hospital?
No, Petco East Portland does not have a full-service vet hospital.
Does Petco East Portland offer vaccinations?
Yes, Petco East Portland provides vaccinations.
Does Petco East Portland offer curbside pickup?
Yes, curbside pickup is available at Petco East Portland. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at East Portland Petco?
Hamster and guinea pig prices vary by location. Call your East Portland Petco at 5038899171 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco East Portland sell dogs?
No, East Portland Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco East Portland offer for pet care?
Petco East Portland provides premium pet foods, expert training, grooming, and vaccination services for pets.
Does Petco East Portland have a vet hospital on site?
No, Petco East Portland does not have a full-service veterinary hospital.
Can I get vaccinations for my pets at Petco East Portland?
Yes, vaccinations are available at Petco East Portland.
Is curbside pickup an option at Petco East Portland?
Yes, curbside pickup is available for eligible products at Petco East Portland.
Are dogs or cats sold at the Petco East Portland store?
No, Petco East Portland does not sell dogs or cats, but you can meet pets available for adoption through the Petco Love program at this location.
What are the operating hours of Petco East Portland?
Petco East Portland is open daily from 9:00 AM to 8:00 PM.
What is the address and contact number for Petco East Portland?
Petco East Portland is located at 12020 SE Division St, Portland, OR 97266. You can reach them at +1 503-889-9171.
Are there any nearby veterinary services to Petco East Portland?
Yes, Vetco Vaccination Clinic is nearby for additional veterinary services.
Which shopping centers are close to Petco East Portland for convenient shopping?
Division Center shopping center is nearby, offering a variety of shopping and entertainment options.
Where can I find a place to eat or grab coffee near Petco East Portland?
Nearby options include Dottys cafe and coffee shop, as well as Platinum Pub for drinks and food.