Petco

4.2
1056 reviews

About

Pet StorePet supply store
Visit your Portland Pet Store located at 1820 N. Tomahawk Island Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1820 N Tomahawk Island Dr, Portland, OR
97217, United States

Hours

Reviews

4.2
1,049 reviews
5 stars
584
4 stars
248
3 stars
109
2 stars
41
1 star
67

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Many customers praised the staff for being friendly, knowledgeable, and helpful in assisting with pet care and product selection.

Grooming Services

There were mixed reviews regarding grooming services, with some customers expressing dissatisfaction due to poor service and management issues, while others had positive experiences.

Product Availability

Customers noted a good selection of pet supplies, but some mentioned issues with stock levels and availability of specific items.

Customer Service Issues

Several reviews highlighted negative experiences with customer service, including rudeness from staff and difficulties with account management.

Store Environment

The store was generally described as clean and well-organized, although some customers found the layout confusing.
  • SV
    Sherre Vanegas
    5 days ago
    5.0
    This store had exactly what I needed. Done!
  • SL
    Stanley Joey “JOEY” Loebig
    Nov 8, 2025
    5.0
    It's been so long since I was in a picture I took my dog I got a Rottweiler no man loved it
  • JS
    Jenny Singh
    Oct 21, 2025
    5.0
    Good experience and they have a variety of pet supply, and they carry Taste Of Wild, which is the food my pup has been consuming since a baby.
  • OR
    Oliver Reynolds
    Oct 14, 2025
    5.0
    Staff is always helpful
  • QJ
    Quin James
    Oct 12, 2025
    2.0
    Struggled to get my account in, used a 20% code to help them get my account info but then didn’t receive the 20% off. After checking receipt in the car I had to go back in for my $5 in change. Wish I was more aware of the cashier operating errors in the moment but had trust in them being able to do their job… got my change but paid more then I should of and definitely prefer other locations after that.

Frequently Asked Questions About Petco

Does the Petco Portland location have a vet hospital?

Yes, Petco Portland has a full-service vet hospital.

Does Petco Portland offer vaccinations?

Yes, Petco Portland provides vaccinations.