Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
At Banfield Pet Hospital® in Irvington, Portland, OR, we deliver personalized veterinary care for pets in the Northeast Portland communities of Irvington, Alameda, Grant Park, Hollywood, Alberta, and surrounding area. Situated conveniently at 1615 NE 21st Ave, near NE Weidler St, we're the local choice that Portland pet owners trust. From preventive services like vaccinations and microchipping to dental and routine surgical care, we offer a vet near you with unparalleled dedication. Join our Banfield family for care geared towards wellness for every age and stage of your pet. Now accepting new patients.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.0
261 reviews
5 stars
157
4 stars
39
3 stars
16
2 stars
8
1 star
41
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, kind, and caring towards pets.
Communication Issues
Numerous reviews highlighted poor communication, including long wait times for responses and unclear scheduling.
Service Delays
Customers frequently reported long wait times for appointments and services, often exceeding expected durations.
Pricing Concerns
Several reviews mentioned high costs and unexpected additional charges, leading to dissatisfaction with the value of services.
Inconsistent Care Quality
While some customers had positive experiences, others reported inadequate care and misdiagnoses, leading to a lack of trust in the clinic.
- VHVia HenneOct 15, 20255.0Banfield of Irvington has been my go-to vet since I moved to Portland with my cat over 3 years ago. The staff here are some of the most kind and helpful crew I've encountered while caring for my pets. The Front Desk staff and Doctors alike are eager to answer any questions and give your animal the best care possible. The vet techs are also understanding of budgets- at times I've expressed concern about affording certain medications/supplements, and they do their best to inform me of any affordable alternatives. When my cat and I moved into a new home with other cats, I stopped into Banfield to ask for advice to help them adjust. Right then and there we made a multi-step, month-long gameplan to safely introduce the cats. Their team is so knowledgeable and welcoming. Whenever we come in, my cat and I are immediately recognized and greeted with smiles. He's a little superstar there and I'm so grateful to the ladies at Irvington Banfield for their enthusiasm and dedication to their work. Gazpacho says thank you!
- SKSteven KelleyOct 2, 20254.0It’s a bit unnerving and concerning that the Irvington clinic on 21st can’t secure a doctor for every day of the week.
- TPTroy PalmerOct 2, 20255.0Great service and wonderful staff. Thanks
- CDCharli DraperSep 24, 20255.0Staff took the time to patiently walk us through a reasonable course of action and which care plan made the most sense for our senior dog.
- GBGinger BaconSep 21, 20255.0The vet was sweet and kind. They managed to give my puppy shots and dewormer without him even knowing it happened!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What are the operating hours of Banfield Pet Hospital in Irvington?
Banfield Pet Hospital in Irvington is open daily from 7:00 AM to 6:00 PM, including weekends.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care. However, you can call during hospital hours for urgent care advice and referrals to emergency hospitals if needed.
Can I schedule a veterinary appointment online or via an app?
Yes, you can schedule an appointment online through their website or use the Banfield app available on iOS and Android for appointments and Vet Chat™ consultations.
What preventive pet health care services does Banfield provide?
Banfield offers vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations as part of their preventive care services.
What is the Optimum Wellness Plan at Banfield Pet Hospital?
It is an annual preventive care plan including exams, vaccines, early screening diagnostics, nutrition consultations, and dental care, designed to maintain your pet's health throughout the year.
Is Banfield Pet Hospital wheelchair accessible and LGBTQ welcoming?
Yes, the hospital has wheelchair accessible restrooms and welcomes LGBTQ clients, ensuring a comfortable experience for all visitors.
Are there nearby places where I can grab a coffee before or after my visit to Banfield?
Yes, Saint Simon Coffee Co., located nearby, is a great local cafe where you can enjoy coffee and smoothies before or after your visit.
What nearby restaurants can I visit around Banfield Pet Hospital?
Sukhothai and Thai Pod are nearby restaurants offering Thai and Asian cuisine, perfect options for dining before or after your pet's appointment.
Are there fitness or wellness centers close to Banfield Pet Hospital?
Yes, Bellabody fitness offers gym and life coaching services nearby, and wellness centers such as Asha Integrative Wellness and Blue Heron Chiropractic provide massage and acupuncture services in the area.
How can I get veterinary advice remotely from Banfield?
Optimum Wellness Plan clients can use Vet Chat™ via the Banfield app to get 24/7 general pet care advice and triage support from a veterinarian.