Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Cedar Mill, Portland, OR, is located at 11800 NW Cedar Falls Dr, Ste 100, Portland, inside the Timberland Town Center. We provide quality and attentive health and wellness care for pets. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering services including routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.8
191 reviews
5 stars
113
4 stars
17
3 stars
10
2 stars
8
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor communication, long wait times, and difficulty reaching staff by phone.
Compassionate Care
Several reviews highlighted the compassionate and attentive care provided by the staff, especially during difficult times.
Pricing Concerns
Numerous customers expressed dissatisfaction with pricing practices, feeling that they were upsold or charged excessively for services.
Mixed Experiences
While some customers had positive experiences, others reported serious issues with misdiagnoses and lack of follow-through on care.
Staff Competence
Feedback indicated inconsistencies in staff knowledge and professionalism, with some customers experiencing unprofessional behavior.
- ERErin RiddleNov 8, 20255.0I am so incredibly grateful that I found this clinic. My senior cat and dog require a lot of vet care, which means a lot of time at the vet. Banfield Cedar Mill - Dr. Sankar and her team - are always so friendly, kind, and compassionate. They have been flexible, accommodating, and always go the extra mile, time and time again. Dr. Sankar has such an endearing personality and is so knowledgeable. She identified a small tumor over my dogs eye, and connected me with a specialist to have it removed. She recommended and provides a monthly pain injection that has changed my dogs life. And every month when we’re back in her office, we’re greeted with the same kind smile and excellent care. Thank you Dr. Sankar (and team) for all you do!
- ZSZepp “Zepp76” SeventySixOct 13, 20255.0Very helpful and attentive. Was able to diagnose my dogs issue quickly and provide medication to get him on the road to recovery Quixote.
- CSConnie ShanholsOct 2, 20255.0They took excellent care of my two dogs. Highly recommend this place.
- HBheidi banksAug 15, 20255.0This Banfield is great! I love the wellness Plan and having access to a vet all o er the country! Every vet has been excellent and the staff always work hard to get my service dog in and out of a drop off appointment super fast. They are very responsive to requests Lr for medications and always professional and great to work with! 😊 A+
- WDWillis DAug 14, 20255.0Great experience. After my dog's appointment, which unexpectedly involved leaving her there for several hours, she walked out of this Banfield like she had just had a playdate. She's usually upset and sleepy. She's been happy all day. And they were caring and thorough and solved our problem. Thank you!!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Cedar Mill offer for pet health care?
Banfield Pet Hospital provides a full range of pet health care services including routine vaccinations, dental care, parasite control, microchipping, spay/neuter, nutrition advice, DNA tests, and end of life care.
What are the operating hours of Banfield Pet Hospital in Cedar Mill?
The hospital is open Monday through Friday from 7:00 AM to 6:00 PM, and Saturday and Sunday from 8:00 AM to 6:00 PM. It is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Is Banfield Pet Hospital open on holidays?
Banfield Pet Hospital is closed on several holidays including November 26 and 27, December 24, 25, 31, and January 1.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care but offers urgent care advice during hospital hours and can refer pet owners to emergency hospitals or specialty providers if needed.
Can I get veterinary care online from Banfield?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support through Vet Chat on the Banfield app 24/7.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
It is a preventive care plan offering annual head-to-tail exams, vaccines, early diagnostics, nutrition consultations, dental care, and more, with automatic renewal every twelve months unless paid in full.
Where is Banfield Pet Hospital located and how can I schedule an appointment?
Banfield Pet Hospital is located at 11800 NW Cedar Falls Dr, Ste 100, Portland, OR 97229, inside the Timberland Town Center. You can schedule an appointment online via their website or Apple app.
What nearby places could I visit before or after my appointment at Banfield Pet Hospital?
You might enjoy visiting nearby places such as Von Ebert Brewing or Von Ebert Pizzeria & Taproom for food and drinks, Orangetheory Fitness for a workout, or the Market of Choice Cedar Mill for shopping.
Are there pet-related stores near Banfield Pet Hospital where I can shop for pet supplies?
Yes, Mud Bay, a pet store near Banfield Pet Hospital, offers a variety of pet supplies for your convenience.
How can nearby businesses like Lush Salon & Spa and RO16 Salon and Spa complement my visit to Banfield Pet Hospital?
While at Banfield Pet Hospital, you can also visit nearby salons like Lush Salon & Spa and RO16 Salon and Spa to enjoy hair and beauty services, making it convenient to care for both your pet and yourself in one trip.