Banfield Pet Hospital

3.9
366 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Clackamas provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
9450 SE 82nd Ave, Portland, OR
97086, United States

Hours

Reviews

3.9
364 reviews
5 stars
204
4 stars
56
3 stars
22
2 stars
15
1 star
67

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers praised the staff for being friendly, caring, and attentive to their pets.

Service Issues

Several reviews highlighted problems with communication, including difficulty reaching the clinic by phone and unexpected charges for services.

Quality of Care

While some customers reported positive experiences with the care provided, others expressed dissatisfaction with the treatment and outcomes for their pets.

Pricing Concerns

Numerous reviews mentioned high costs and dissatisfaction with the value of services compared to other veterinary options.

Staff Turnover

Some customers noted a rapid turnover of staff, which affected their sense of trust and continuity in care.
  • GG
    George
    Dec 24, 2025
    5.0
    They was very nice & friendly kind with my pet
  • JD
    JulieAnne Dixon
    Dec 19, 2025
    1.0
    The staff here is excellent but the banfield company is an absolute piece of crap. They are now charging the $69 office visit price on top of the $25 nail trim price even though my dog isnt actually being seen by the vet for anything. I cant believe they feel like its ok to charge clients over $100 for a drop off nail trim with no other services. Absolutely ridiculous and I will no longer be going to banfield or recommending them to anyone.
  • DC
    David Calcutti
    Dec 17, 2025
    5.0
    The vet staff is always kind and understanding. They were able to cut my 13 years olds nails without much complaint from him which is a huge relief. So happy to have gotten an appointment closer to home.
  • BB
    Barbara
    Dec 11, 2025
    5.0
    Banfield Pet Hospital is a great place. I am glad I started service there.
  • PD
    Patricia Dunn
    Nov 26, 2025
    5.0
    I love my dog clinic and his doctor , excellent team and good care dogs

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.