Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Clackamas provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.9
359 reviews
5 stars
200
4 stars
56
3 stars
22
2 stars
15
1 star
66
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for being friendly, caring, and attentive to their pets.
Communication Issues
Numerous reviews highlighted problems with communication, including difficulty reaching the clinic by phone and lack of follow-up on pet care.
Cost Concerns
Several customers expressed dissatisfaction with the pricing structure, feeling that services were overpriced and that additional fees were unexpected.
Inconsistent Care
Customers reported issues with inconsistent care due to high staff turnover and lack of continuity in veterinary services.
Mixed Experiences
While some customers had positive experiences, others reported serious concerns about the quality of care and treatment their pets received.
- AKAddison KamashianSep 29, 20251.0I’m a normal client at a location much further from me and needed a quick visit for a nail trim for my cat as she recently had an ingrown nail that I had already treated and had healed. I called this location and they pulled all of my pet’s files from the other Banfield location. They made my appointment, confirmed the ~$20 charge for a nail trim (I confirmed several times during the call that there was no additional fees) and I thought that it would be a quick easy visit. I was unfortunately mistaken and the manager decided less than 24 hours before the appointment that I also needed to pay an additional $80 for an office visit. This caught me completely off guard and seemed foolish to pay $100 for a nail trim for a cat. It honestly felt to me like the manager decided they needed to generate more permanent patients for some kind of metrics or they were just trying to hit sales goals. I made the mistake of branching out from my normal location and now I’m pretty burned out on Banfield altogether and will likely be looking elsewhere for all three of my cat’s health.
- TTTheresaSep 15, 20254.0Care team was awesome.. they really care about your pet .
- TGterri gordonSep 15, 20255.0Can I make appt for my sashie she is a 13 year old cat , her legs look so skinny and I am worried
- NSNed StazSep 15, 20255.0My careteam has always treated my dog well and have been accurate with their health.
- RMRoxanna MatthewsSep 11, 20252.0Wish I could say wonderful things - BUT - The rapid turnover of staff is disconcerting. If we saw the same vet and desk staff more than once, perhaps we could feel a bond and a sense of trust. Like everything else, vet fees are a brutal hit on a retiree's fixed income and I don't feel I am getting my money's worth of care. I KNOW you're busy. I KNOW everything's more expensive. I KNOW administration is making unreasonable demands of the front line workers. I'm afraid that I simply won't be able to afford another cat when my 3 darlings pass. And I will be so sad.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What type of veterinary services does Banfield Pet Hospital in Clackamas offer?
Banfield Pet Hospital offers general veterinary services including routine vaccinations, microchipping, dental care, surgical care, parasite control, nutrition advice, spay/neuter, DNA testing, and end of life care.
Is Banfield Pet Hospital open on weekends?
Yes, Banfield Pet Hospital is open on Saturdays from 7:00 AM to 6:00 PM and Sundays from 9:00 AM to 6:00 PM.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, during hospital hours they can offer urgent care advice and referrals; outside these hours, please contact your local emergency hospital.
What is an Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccinations, early screening diagnostics, nutritional consultations, and dental care. It is not insurance but offers discounts for treatments and renews automatically every 12 months unless paid in full upfront.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through Banfield's official website or the guest reservation URL provided. Appointments are required for visits.
Can I get veterinary advice online from Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 through Vet Chat on the Banfield app.
What are Banfield Pet Hospital's hours on holidays?
Banfield Pet Hospital is closed on major holidays including November 26 & 27 and December 24, 25, 31, and January 1.
Is Banfield Pet Hospital welcoming to LGBTQ+ clients?
Yes, Banfield Pet Hospital welcomes LGBTQ+ clients.
What nearby transit options can help me reach Banfield Pet Hospital?
The TriMet SE Fuller Rd MAX Station, a light rail station near Banfield Pet Hospital, provides convenient transit access for visitors.
What pet services or stores are located near Banfield Pet Hospital?
Nearby pet-related services include PetSmart for grooming and pet services, and other stores like HomeGoods, DICK'S Sporting Goods, and The Home Depot that are convenient for pet owners.
Are there any restaurants near Banfield Pet Hospital for dining before or after my visit?
Yes, nearby restaurants include Burger King, Outback Steakhouse, Arawan Thai Cuisine, MOD Pizza, and Starbucks, providing a variety of dining options around Banfield Pet Hospital.