Brand Certified
Banfield Pet Hospital
3.9(367 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
9450 SE 82nd Ave, Portland, OR
97086, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(503) 788-2154
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Clackamas provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
3.9
367 reviews
5 stars
208
4 stars
56
3 stars
22
2 stars
15
1 star
66
What are people saying?
AI-generated from recent customer reviews
Staff Kindness
Many customers praised the staff for being friendly, caring, and compassionate towards their pets.
Service Issues
Numerous complaints were made about poor customer service, including difficulty reaching the clinic by phone and long wait times for appointments.
Pricing Concerns
Several reviews expressed dissatisfaction with the pricing structure, particularly regarding unexpected fees and the perceived value of services.
Inconsistent Care
Customers reported issues with inconsistent care due to high staff turnover and lack of continuity in veterinary services.
Positive Experiences
Despite the criticisms, many customers shared positive experiences with specific veterinarians and the overall care provided to their pets.
- DHDonna Harris6 days ago5.0Greatly appreciate the staff at happy valley banfield who have been ever so kind to our Bruno. He walks with a skip in his step now which is pretty amazing for an old dog!
- GGGeorgeDec 24, 20255.0They was very nice & friendly kind with my pet
- JDJulieAnne DixonDec 19, 20251.0The staff here is excellent but the banfield company is an absolute piece of crap. They are now charging the $69 office visit price on top of the $25 nail trim price even though my dog isnt actually being seen by the vet for anything. I cant believe they feel like its ok to charge clients over $100 for a drop off nail trim with no other services. Absolutely ridiculous and I will no longer be going to banfield or recommending them to anyone.
- DCDavid CalcuttiDec 17, 20255.0The vet staff is always kind and understanding. They were able to cut my 13 years olds nails without much complaint from him which is a huge relief. So happy to have gotten an appointment closer to home.
- BBBarbaraDec 11, 20255.0Banfield Pet Hospital is a great place. I am glad I started service there.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
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Certified March 01, 2026Yext Knowledge Graph
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