Petco

Reviews

• GW

  Gail Westbrook

  Apr 17, 2026
  5.0
  We had an excellent experience at Vetco in Medford during a recent visit for routine vaccinations. The entire appointment was smooth and well-organized, and we truly appreciated the calm, welcoming environment. Elena and Dr. Bridges provided outstanding care. Their professionalism, attentiveness, and genuine compassion for our pets were evident throughout the visit. It was clear that our animals were in capable and caring hands. We would also like to recognize Robin, the groomer, who has been caring for our large-breed dogs for the past couple of years. Her consistency, skill, and patience have made a lasting impression, and we value the trust we’ve built with her. In contrast to some other veterinary experiences, we especially appreciated the absence of any pressure to purchase additional services. The focus here was entirely on providing honest, high-quality care, which we found both refreshing and reassuring. Overall, we are extremely pleased with the level of service and care provided. We highly recommend this team to anyone seeking compassionate and professional veterinary services.
• LW

  Louis Wendlander

  Apr 12, 2026
  5.0
  I had the best experience at this Petco with the help of team member Lyssa (I think I'm spelling that right; I even asked but I'm dreadful with names.) Lyssa helped me and my partner pick all the best supplies for our new family member, Gandalf (a Betta fish), who is doing great. Lyssa helped us pick the right filter (got that sponge filter, and I love it!), pick the right food, pick the right plants, and literally every moving piece for a healthy tank! We were so grateful for all the advice and time given to us. Thank you again, Lyssa, you rock! :)
• MK

  m knotz

  Apr 5, 2026
  1.0
  It’s sad that this store is so desperately understaffed. The staff wants to help but they are overwhelmed with side work that they can’t assist customers.
• MM

  michelle maestro

  Apr 3, 2026
  5.0
  Staff is always friendly and willing to help with questions
• EP

  Emily Padilla

  Mar 23, 2026
  5.0
  Waffle loves coming to this Petco to be groomed by Juanita! Thank you for making our puppy nice and ✨ shiny he always smells so fresh and is happy to cuddle right after his bath and blowout 🧼 Please follow @waffle_the_samoyed on Instagram 🤍🐕

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