Business Details
About
VeterinarianAnimal HospitalPetco
Visit your Medford Vetco Total Care located at 75 Rossanley Dr. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
4.8
162 reviews
5 stars
149
4 stars
5
3 stars2
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion, especially during difficult situations such as euthanasia.
Professionalism
The staff is frequently described as professional, knowledgeable, and attentive to both pets and their owners.
Mixed Experiences
While many reviews are positive, some customers reported negative experiences regarding misdiagnoses and lack of follow-up.
Convenience
Customers appreciated the convenience of getting appointments quickly and the location within Petco.
Customer Service
The front desk staff received high marks for being friendly, helpful, and responsive to inquiries.
- HJHelen Josey5 days ago5.0I’m always happy with my visits
- AKAimee Kuhlman6 days ago5.0The staff and doctor has been very thorough with follow up for my cat who required additional testing. They have called me numerous times after hours to follow up. Thank you for a good first impression!
- SJSheila JohnsonJan 2, 20265.0Today is December 2nd and my brother's cat was attacked by 2 dogs. I didn't know where to take the Kitty at and I took it to vetco. They were the sweetest and kindest people at any veterinarian. I've ever seen. I want to praise them for being so compassionate. I can't remember the ladies vet name , but again I would like to thank her for the bottom of my heart unfortunately, my brother's cat did not survive but they made this process a lot easier. Thank you.
- KSKade StirlingDec 11, 20255.0Dr. Bridges and the rest of the staff at the Medford Petco vet are the absolute best. They’re all so kind and absolutely animal lovers. Always so helpful and being able to get a price estimate during the visit is such a nice stress relief. Also, if you don’t have it, get the Vital Care Plus membership. It more than pays for itself every time.
- CGChelsea GaustNov 22, 20251.0The vets and vet techs never have a clue what they’re talking about. They can’t even tell gender, age, anything on a kitten. Told me a kitten I brought in was 3 weeks, turns out she’s 4 1/2, way too small for their age and would’ve been great to know but they didn’t know that. Also said she’s a boy. Acted extremely certain about it and then told me she’s healthy when that also wasn’t true? They don’t actually check for anything they just say everything looks fine but try to get you to pay for random things your pet “needs done” that they never actually checked for. One of my cats had kidney failure diagnosed fast and easy by another vet and at that point had to be put down. Vetco was the first vet I went to and they told me she “ate something bad and it hurt her tongue”??? Gave her shots she didn’t need after that for I don’t even know what. I don’t blame vetco for my cat needing to be put down but it would’ve been better know actually know what was wrong the first time I took her to the vet instead of leaving thinking she was fine and to wait out the symptoms to go away. They charge how much a normal good vet would so just don’t go here. Also there’s another vet that does free first exam so skip this place and go there.
Frequently Asked Questions About Vetco Total Care Animal Hospital
Where is Vetco Total Care Animal Hospital located?
Vetco Total Care Animal Hospital is located at 75 Rossanley Dr, Medford, OR 97501.
What services does Vetco Total Care Animal Hospital offer?
They offer comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and emergency services.
What are the operating hours of Vetco Total Care Animal Hospital?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 1:00 PM, and closed on Sundays.
Can I book an appointment online at Vetco Total Care Animal Hospital?
Yes, appointments can be booked online through the Petco app or their booking website.
Does Vetco Total Care Animal Hospital provide any free pet health checks?
Yes, walk-ins are welcome for free healthy weight and microchip checks for pets.
Is Vetco Total Care Animal Hospital wheelchair accessible?
Yes, the hospital has wheelchair accessible entrances and restrooms.
What is the main phone number to contact Vetco Total Care Animal Hospital?
You can reach them at +1 541-776-3362.
Are there any pet stores near Vetco Total Care Animal Hospital?
Yes, there is a Petco nearby that offers pet supplies and grooming services.
What shopping options are available near Vetco Total Care Animal Hospital?
Nearby you can find Northgate Marketplace, which features shopping and cinema, as well as stores like REI for outdoor gear and Bath & Body Works for beauty supplies.
Where can I eat near Vetco Total Care Animal Hospital?
Close to the hospital are several restaurants including Tacos el Don for Mexican food, Shinsei Sushi for Japanese cuisine, and Yogurt Hut North Medford for frozen yogurt.