Visit your Medford Pet Store located at 75 Rossanley Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Many customers praised the staff for being friendly, knowledgeable, and helpful in finding products and answering questions.
Store Cleanliness
The store is frequently noted as clean and well-organized, contributing to a positive shopping experience.
Product Selection
Customers appreciate the wide variety of pet products available, although some noted occasional stock issues.
Customer Service Issues
Several reviews highlighted poor customer service experiences, particularly regarding rude staff and management issues.
Grooming Services
Mixed feedback on grooming services, with some customers expressing dissatisfaction with the quality and treatment received.
KL
Kala Lenn
3 days ago
5.0
I had a concern with my cat and wanting to get her seen quickly. I was able to make an appointment on their website and was seen within 48 hours.
This office was very convenient, clean, well organized, and great staff who were kind and gentle with my cat, even though she was anxious.
The veterinarian was fantastic and had wonderful bedside manner and knowledge that reassured me about the health of my cat.
Overall access was very easy and the price was extremely reasonable
CA
Christina Adams
4 days ago
5.0
Nice clean store, helpful employees. Several people tried to assist me with multiple suggestions. They determined the store didn't have what I needed and were honest without trying to sell me something that might not work. I appreciated it and bought some other items to give them my business. We need stores like this.
ND
Nann Defenbaugh
5 days ago
5.0
We take our girls 2 pugs to (have a spa day) get baths once a month and get their nails done. We wouldn't take them anywhere else! The entire store is very clean. The staff is just marvelous if just one of us takes them in and are having a hard time to get them both in or out they are more than happy to help get them to and from our vehicle. The girls just love going to see their favorite friend who baths and spoils them!. We have also gotten the premium plan which saves us a decent amount of money every time we go in. We now use the veterinary services along with everything else! Everyone there is absolutely wonderful! We wouldn't trust anyone else with our girls!
SS
Suma Shankara
Nov 11, 2025
4.0
Love this store. Its always easy to find exactly what Im looking for and the staff is usually very friendly and helpful.
AE
Anne Enriquez
Nov 4, 2025
1.0
I went into buy buffalo blue, buffalo dog food, and a harness for my new dog. I adopted from the shelter. I waited till I had enough money to come shopping here and was very disappointed with the help. I didn’t know how to put on a dog harness and needed help with that somebody was helping me but kept going back to the cashier then when I went to the cashier and told them well this wasn’t all I wanted but I needed help. She was like OK. Well, you have a she didn’t care. I’ll never come back to this Petco. You could’ve had a lifelong.
Does the Petco Medford location have a vet hospital?
Yes, Petco Medford has a full-service vet hospital.
Does Petco Medford offer vaccinations?
Yes, Petco Medford provides vaccinations.
Does Petco Medford offer curbside pickup?
Yes, curbside pickup is available at Petco Medford. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Medford Petco?
Hamster and guinea pig prices vary by location. Call your Medford Petco at 5417723994 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Medford sell dogs?
No, Medford Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Medford located?
Petco Medford is located at 75 Rossanley Dr, Medford, OR 97501.
What are the opening hours of Petco Medford?
Petco Medford is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sundays.
Does Petco Medford have a vet hospital and offer vaccination services?
Yes, Petco Medford has a full-service vet hospital and provides vaccinations for pets.
Can I order products online and pick them up at Petco Medford?
What pet animals does Petco Medford sell, and do they have an adoption program?
Petco Medford does not sell dogs or cats but participates in the Petco Love program offering opportunities to adopt dogs and cats through local animal welfare organizations.
What payment methods are accepted at Petco Medford?
Petco Medford accepts credit cards, debit cards, and mobile NFC payments; cash is not required.
Is Petco Medford accessible for people with disabilities?
Yes, Petco Medford has wheelchair accessible entrances, parking, and restrooms.
What nearby vet services can customers use in addition to Petco Medford?
Customers can visit Vetco Total Care Animal Hospital near Petco Medford for additional veterinary services.
Where can I shop or dine near Petco Medford?
Nearby options include Northgate Marketplace for shopping and cinema, Tacos el Don for Mexican food, Shinsei Sushi for Japanese cuisine, and Yogurt Hut North Medford for frozen yogurt treats.
Which stores near Petco Medford provide outdoor gear and sporting goods?
REI, located near Petco Medford, offers outdoor gear and sporting goods for customers interested in outdoor activities.