Petco

4.0
1123 reviews

About

Pet StorePet supply storePetco
Visit your Medford Pet Store located at 75 Rossanley Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
75 Rossanley Dr, Medford, OR
97501, United States

Hours

Reviews

4.0
1,108 reviews
5 stars
564
4 stars
239
3 stars
149
2 stars
52
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and educate.

Cleanliness

The store is generally reported as clean and well-organized, contributing to a positive shopping experience.

Product Availability

While most customers found what they needed, some noted issues with stock levels and product variety.

Grooming Services

Mixed reviews on grooming services, with some customers expressing dissatisfaction with specific groomers and experiences.

Veterinary Services

Concerns were raised about the veterinary services, particularly regarding pricing and perceived pressure for additional treatments.
  • SJ
    Sarah Jane
    2 days ago
    3.0
    Easy to find what I needed. Super expensive.
  • OO
    Ozzy Osborne
    Dec 24, 2025
    5.0
    My girlfriend had a sick kitty and sent me to get supplies with only vague descriptions of the boxes I was looking for. 3 of the employees came together and helped me identify what she was needing. The night crew has great customer service, thanks!
  • AM
    Angela McCoy
    Dec 23, 2025
    5.0
    We love our groomer, Sheryl. Takes such good care of all our dogs!!
  • SS
    Scott Smith
    Dec 21, 2025
    5.0
    Petco always has what I need for my cat or my wifes fish. Friendly, knowledgeable staff. I've been shopping there for years
  • SW
    scott waugaman
    Dec 3, 2025
    2.0
    Your Cyber Monday ad said I would get 25% off site wide so I ordered our regular dog food a your horrible app wouldn’t allow the 25% off on cyber Monday. It would only apply the 20% off and no the 25%! I expected your store associate would take care of the discount but he said he couldn’t. He said the reason was your website is run by a third party and they are always behind on the current deals and there was nothing that could be done. I decided that I need to forward the info to the Oregon department of Revenue and commerce department just to see how legal this was. I feel it’s very deceptive and immorally wrong!

Frequently Asked Questions About Petco

Does the Petco Medford location have a vet hospital?

Yes, Petco Medford has a full-service vet hospital.

Does Petco Medford offer vaccinations?

Yes, Petco Medford provides vaccinations.