Banfield Pet Hospital® - Medford provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Called multiple times. They never bothered to returned my call. I had to find a new vet because it became an emergency while waiting for them to call me back, and my cat had to be put down.
DS
Derk Swenson-Lutes
Apr 22, 2026
5.0
I have always have great service. Very friendly and they care about your pets.
MM
McKenna Martinez
Apr 22, 2026
3.0
Convienet and nice location for services however the vet tech was rude when I told her we vaccinated at home with shots from grange kept all records stickers dates etc and told me I had to start my puppy shots all over and get a puppy plan. The vet was kind quick and we got out puppy some flea and tick heart worm etc prevention love that I don't need an appointment to get another pull each month we just go in with her
KH
Karyn Hirshon
Apr 22, 2026
5.0
Friendly, capable staff
DW
Daniel Wavroch
Apr 22, 2026
5.0
Very passionate and caring staff, feels like your own family doctor. Great receptionist 💯
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Medford?
Banfield Pet Hospital in Medford is open Monday through Saturday from 8:00 AM to 6:00 PM, and on Sunday from 8:00 AM to 5:00 PM.
Does Banfield Pet Hospital accept new patients?
Yes, Banfield Pet Hospital in Medford is currently accepting new patients.
What types of veterinary services are offered at Banfield Pet Hospital in Medford?
The hospital provides quality health and wellness care including preventive care, routine vaccinations, microchipping, dental and surgical care, nutrition advice, parasite control, spay/neuter, DNA testing, and end of life care.
Can I get emergency care services at Banfield Pet Hospital?
No, Banfield Pet Hospital does not provide emergency care. However, during hospital hours you can call for urgent care advice and referrals. For emergencies outside of these hours, please contact your local emergency hospital.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccinations, early diagnostics, dental care, and nutritional consultations. It is not insurance but offers discounts on treatments and automatically renews each year unless paid in full at enrollment.
How do I schedule an appointment at Banfield Pet Hospital?
You can schedule appointments online via their website or using the Banfield app available on iOS and Android. They offer in-room, drop-off, and virtual visit appointments for Optimum Wellness Plan clients.
What nearby pet stores can I visit after a checkup at Banfield Pet Hospital?
You can visit PetSmart, which is close to Banfield Pet Hospital. It can be convenient for picking up pet supplies or additional services after your veterinary visit.
Are there dining options near Banfield Pet Hospital in Medford?
Yes, nearby dining options include Starbucks for coffee and snacks, Olive Garden for Italian cuisine, and Subway for quick sandwiches, all located close to Banfield Pet Hospital.
What shopping options are available near Banfield Pet Hospital?
Nearby shopping includes Michaels Stores for arts and crafts, Old Navy for clothing, and Office Depot for office supplies, making it easy to combine errands with your pet’s veterinary visit.
Are there banking and financial services near Banfield Pet Hospital?
Yes, several banks and financial services are nearby including Wells Fargo Bank, AmericanWest Bank, and Coinme ATMs, convenient if you need to handle financial matters during your visit.
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