Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
As your local Lake Oswego vet, conveniently situated next to Sundeleaf Plaza at 141 N State St, we are located near Lakewood, Oldtown and Foothills. We provide quality and attentive health and wellness care for dogs, cats, and other pets. Our veterinarians and staff are committed to promoting responsible pet ownership and health care with a full-service medical facility offering general services like vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.2
153 reviews
5 stars
104
4 stars
20
3 stars
5
2 stars
5
1 star
19
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for being friendly, caring, and attentive to their pets' needs.
Communication Issues
Several reviews highlighted poor communication regarding appointments, treatment plans, and follow-ups, leading to customer dissatisfaction.
Appointment Scheduling
Customers expressed frustration with long wait times for appointments and the impersonal drop-off process for pets.
Wellness Plan Concerns
There were complaints about the wellness plan, with some customers feeling it prioritized profit over quality care.
Mixed Experiences
While many had positive experiences, others reported serious concerns about the quality of care and attention given to their pets.
- JGJeremy G6 days ago1.0The membership is a scam. They make it extremely difficult to cancel your membership. The automated line says it does not recognize our number. When you call the membership line the calls drop and the wait time is 45 minutes at minimum. I finally got a hold of someone and they said they couldn’t hear me after I said I wanted to cancel the membership. Seems unreal at this point. I then went to the LO location and they said the only way to cancel is to call the number. This seems very intentional to making it so difficult to cancel your membership.
- HHHeidiDec 21, 20255.0Vet and staff were very friendly and helpful.
- JRJohana ReynoldsDec 12, 20255.0I would recommend West Linn and Lake Oswego Banfield 10 out of 10.
- JUJason UrieNov 28, 20255.0They took care of Loko. Ty.
- MLMichelle LedesmaOct 19, 20255.0I don’t think I can actually say enough good things about Dr. Johnson, Sueltana, Sarah and Amanda. Our dog is reactive and this team has always been very quick to listen to us and support our ideas for how we navigate visits. We’re very appreciative of all the hard work this team does, the care the give, and the patience they have. Thank you so much!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Lake Oswego?
Banfield Pet Hospital in Lake Oswego is open every day from 7:00 AM to 6:00 PM. The hospital is closed on major holidays like Thanksgiving, Christmas, and New Year's.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, during hospital hours you can call for urgent care advice and referrals to emergency hospitals or specialists. Outside of those hours, please contact your local emergency hospital.
What types of preventive pet health care services does Banfield provide?
Banfield offers various preventive care treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to help keep your pet healthy.
What is included in the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan provides annual preventive care including head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more. It automatically renews yearly unless paid in full at enrollment.
How can I schedule an appointment with Banfield Pet Hospital in Lake Oswego?
You can schedule an appointment through Banfield's website or mobile apps, or by visiting their online reservation page at https://www.banfield.com/visit-information/schedule-appointment/guest?hospitalId=937.
Are remote veterinary care options available at Banfield?
Yes, Banfield clients with an Optimum Wellness Plan can access remote general pet care advice and triage support 24/7 from veterinarians through Vet Chat™ available on the Banfield app.
Is Banfield Pet Hospital accessible for individuals with disabilities?
Yes, Banfield Pet Hospital has wheelchair accessible restrooms and welcomes all clients, including those in the LGBTQ community.
What nearby places can I visit before or after my appointment at Banfield Pet Hospital in Lake Oswego?
Nearby you can visit Sundeleaf Plaza, a park and arts attraction, enjoy a coffee at Starbucks, or catch a movie at Lake Theater & Cafe or Lake Twin Theatre. LexiDog Boutique & Social Club offers pet shopping services close by.
How can nearby places like LexiDog Boutique & Social Club complement my visit to Banfield Pet Hospital?
After your pet's veterinary visit, you can stop by LexiDog Boutique & Social Club nearby for pet supplies and social activities, making it a convenient one-stop experience for your pet's health and lifestyle needs.
Are there dining options near Banfield Pet Hospital in Lake Oswego for pet owners?
Yes, nearby dining options include Bumblebee Flowers & Tea for a relaxed meal, Mann's On The Lake for American cuisine and cocktails, and Stickmen's Lakeside Smokehouse & Brewery for a gastropub experience.