Petco

4.2
1343 reviews

About

Pet StorePet supply store
Visit your Keizer Pet Store located at 6425 Keizer Station Blvd Ne for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
6425 Keizer Station Blvd NE, Keizer, OR
97303, United States

Hours

Reviews

4.2
1,332 reviews
5 stars
748
4 stars
308
3 stars
142
2 stars
46
1 star
88

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported instances of unhelpfulness.

Product Availability

Customers noted a limited selection of certain products, particularly in the dog vitamin category and pet supplies, with some expressing disappointment over stock issues.

Customer Service Issues

Several reviews highlighted poor customer service experiences, including rude staff interactions and difficulties with grooming appointments.

Animal Care Concerns

There were serious concerns raised about the living conditions of animals in the store, particularly fish and small mammals, indicating a need for better animal care.

Mixed Experiences

While many customers had positive experiences, others reported significant declines in service quality and product availability compared to previous visits.
  • LO
    Louis Osegera
    Nov 11, 2025
    5.0
    We've had nothing but great experiences at this PetCo. The staff are all super friendly and very knowledgeable. Especially Taylor G. We also bring one of our dogs for grooming and have nothing but great things to say about that department. Alex in grooming has done a great job and I will definitely keep bringing my pup back.
  • BW
    Brenda Weist
    Nov 8, 2025
    5.0
    The Keizer Petco is my favorite place to get my dog’s toys. My dog is allowed in the store with no negative comments.
  • DD
    Donna
    Nov 6, 2025
    3.0
    I wonder if the employees are trained to understand that curbside pickup means curbside pickup? It’s happened three separate times already! Can you please train your employees to bring the orders out to the car?? The way it works is I arrive. I open the app and let them know I’m by the entrance. Waiting. Waiting. Resubmit. 10-15 mins later I go inside. Are they slammed? No. An employee I talk to looks on her device, “oh your order is ready. It’s over there.” Pointing to the front checkout and tells me to get a cart to load my heavy items. How lame is that 😂 But because I had my XLarge dog with me (which is why I ordered for curbside, so we wouldn’t have to go in) and bc I’m not a Karen I asked her nicely to do it and bring it out to my car. She probably thought she was doing me a favor. So I got the curbside discount by ordering online but I was inconvenienced and became this persons manager, and basically had to “work” for that discount. I’ll give it one more chance then moving on to another store. Terrible customer service. In a separate review Grooming gets five stars. Love the staff in there-Alison, Alex and Ben especially
  • CS
    Carl Schroeder
    Nov 5, 2025
    5.0
    Very helpful and my little babies are feeling much better thank you all
  • SS
    Sagemodeiss
    Oct 19, 2025
    1.0
    There was a lady at the Verdi area that was very rude and didn’t want to help us out with vaccination records we had to almost beg for her to find out info and print it out

Frequently Asked Questions About Petco

Does the Petco Keizer location have a vet hospital?

Yes, Petco Keizer has a full-service vet hospital.

Does Petco Keizer offer vaccinations?

Yes, Petco Keizer provides vaccinations.