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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.0
108 reviews
5 stars
70
4 stars
10
3 stars
4
2 stars
6
1 star
18
- JTJerry Ray Tippett5 days ago5.0Very funny and friendly people in there
- JMJames McAllisterOct 21, 20255.0Great place for pet care but much more cost effective with a pet plan!
- MYMichelle YangSep 24, 20255.0Amazing vet and care team all together at this location when my dog was neutered!
- EJEmily Page JonesSep 15, 20251.0Brought in a dog I found starving & abandoned in the woods to get a check up & rabies shot so I could have her spayed and find her a home. They knew this and her story but decided to reported me to the county for having an unregistered pet… I now have a court date and $150 fine to resolve just because I took a hungry and abandoned animal into this vet for care.
- DADavid AndersonSep 10, 20251.0⭐️ Warning to Other Pet Owners – I Would Give Zero Stars if I Could Do not trust Banfield with your pet’s health or your money. I brought my dog in months ago with what looked like a simple bug bite on his ear. I was told it was a hematoma and would go away on its own. No mention was made of what to do if it didn’t clear up. When it didn’t, they suddenly weren’t sure what it was anymore and wanted to run expensive imaging and testing. After doing my own research, I discovered it could be a simple bacterial infection. I bought a $15 spray, and within days it was almost completely healed — no thanks to Banfield. On top of this, I signed up for their Wellness Plan because it was supposed to cover neutering. I confirmed multiple times that the plan covered the procedure — even the day before the appointment. I dropped my dog off at 7:30 a.m., signed all the paperwork, and was told everything was set. Ten minutes after leaving, I got a call saying neutering wasn’t covered after all, and they wanted to charge me an outrageous out-of-pocket price. Every visit has been full of conflicting advice and misdiagnoses. One vet says hematoma, another says cancer, another wants to run a battery of tests, while others dismiss it completely. Some vets insisted my dog be neutered immediately, while others told me to wait 12–18 months. The lack of consistency, accountability, and care is shocking. Meanwhile, another clinic has since confirmed that my dog should have been neutered months ago to avoid behavioral issues — something Banfield failed to guide us through responsibly. I have completely lost trust in Banfield. They seem far more interested in pushing unnecessary procedures and racking up charges than actually helping animals. Save yourself the stress, frustration, and wasted money. Take your pet anywhere else.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What services does Banfield Pet Hospital offer for my pet's health?
We provide a range of services including preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter procedures, end of life care, microchipping, and DNA testing.
What is the Optimum Wellness Plan and how does it benefit my pet?
The Optimum Wellness Plan includes annual preventive care such as exams, vaccines, diagnostics, nutrition consultations, and dental care to keep your pet healthy throughout their life stages. It renews yearly and provides discounts on treatment but is not insurance.
Can I get veterinary care online through Banfield Pet Hospital?
Yes, clients with an Optimum Wellness Plan can access 24/7 general pet care advice and triage support via Vet Chat on the Banfield app.
What are the hours of operation for Banfield Pet Hospital in Happy Valley?
The hospital is open daily from 7:00 AM to 6:00 PM. It is closed on specific holidays including November 26 and 27, December 24 and 25, December 31, and January 1.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals. After hours, please contact a local emergency hospital.
How can I schedule an appointment at Banfield Pet Hospital?
Appointments can be scheduled online via Banfield's website or through their mobile app available on both iOS and Android platforms.
Is Banfield Pet Hospital accessible for people with disabilities?
Yes, the hospital has wheelchair-accessible restrooms and welcomes all clients, including the LGBTQ community.
What nearby dining options can I visit before or after my pet's appointment at Banfield?
You can enjoy dining at nearby places such as Willamette Valley Vineyards, Sakura Yakitori & Sushi House, or Starbucks.
Are there any local real estate agents near Banfield Pet Hospital for housing needs in Happy Valley?
Yes, nearby real estate agents include Matt Callison, REMAX Advantage Group - Happy Valley, Sally Mehalovich, and Alan Baylis, among others, who can assist with real estate services in the area.
What other wellness and beauty services are available near Banfield Pet Hospital?
Nearby, you can find services like Drybar Happy Valley for hair styling, Lush Nails & Spa for nail care, and Brow Betty Happy Valley for eyebrow services.