Petco

4.2
1694 reviews

About

Pet StorePet supply storePetco
Visit your Gresham Pet Store located at 2000 N.e. Burnside St. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2000 NE Burnside St, Gresham, OR
97030, United States

Hours

Reviews

4.2
1,685 reviews
5 stars
917
4 stars
426
3 stars
180
2 stars
44
1 star
118

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff behavior is mixed; while some customers praise the friendliness and helpfulness of employees, others report rude and unprofessional interactions.

Grooming Services

Grooming experiences vary significantly; some customers are satisfied with the service, while others report poor cuts and lack of professionalism.

Product Availability

Customers frequently mention issues with product availability and stock levels, leading to frustration over not finding desired items.

Cleanliness

Several reviews highlight cleanliness issues within the store, including unpleasant odors and unsanitary conditions.

Customer Service

Customer service experiences are inconsistent, with some customers reporting excellent service while others express dissatisfaction with management and support.
  • AH
    April Harrington
    Jan 3, 2026
    5.0
    Knowledgeable with good customer service
  • BI
    Brad Ijams
    Dec 31, 2025
    5.0
    Has the litter my cat likes. Customer service is always good
  • MH
    Madam Hydra
    Dec 28, 2025
    5.0
    The people who work here are absolutely amazing. They always know what I need when I ask questions about my bearded dragons.
  • DM
    Dee Anna Morgan
    Dec 25, 2025
    5.0
    Willow thanks you for being open on Christmas Eve 🎄🥰🎄
  • LH
    Lisa Higgins
    Dec 21, 2025
    1.0
    Kelcie, the manager of the grooming department, gave my doodle a terrible cut. I usually specify the groomer I prefer, Christiana, but she was booked too far out, so I settled for “anyone”. Big mistake. Management did not want to work with me and would not come to the phone after my initial call. I believe her name was Theresa, but the employee said he didn’t know her last name. If you want bad service and a runaround, book Kelcie for your next groom.

Frequently Asked Questions About Petco

Does the Petco Gresham location have a vet hospital?

No, Petco Gresham does not have a full-service vet hospital.

Does Petco Gresham offer vaccinations?

Yes, Petco Gresham provides vaccinations.