Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Gresham provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.9
298 reviews
5 stars
174
4 stars
38
3 stars
24
2 stars
21
1 star
41
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their caring and attentive treatment of pets, highlighting their professionalism and empathy.
Appointment Issues
Numerous reviews mentioned problems with appointment scheduling, including cancellations without notice and long wait times for appointments.
Pricing Concerns
Several customers expressed dissatisfaction with pricing transparency, feeling that costs were often higher than initially quoted and that the wellness plans were not worth the expense.
Communication Problems
Customers frequently reported poor communication from staff regarding appointment confirmations and follow-ups, leading to frustration and confusion.
Mixed Experiences
While many customers had positive experiences with the veterinary care, others reported serious issues, including mishandling of sensitive situations and inadequate responses to urgent care needs.
- DRDavid Roake4 days ago5.0Friendly and helpful staff. I've been taking my two cats and dog to banfield for 10 years. They are great for non emergency services.
- SSSandi S5 days ago5.0Great staff and great care
- AGAngel GNov 17, 20253.0I just want to point out that no matter when I take my pet's to this location, one person stands out and is always rude. Never pleasant, therefore, I think Banfield needs to retrain this person. No matter how many times, I give her the benefit of the doubt, her attitude is always the same. Samantha, you need an attitude adjustment.
- MMMichaelOct 29, 20255.0We've been taking our dog to Banfield her entire life and while each location is a bit different, the staff are always helpful. Their care plans are a godsend for people like us who have a dog that needs regular visits to the vet due to health issues. We go to the Gresham location, and the doctors and vet techs are genuinely caring people who work hard to help us give our girl her best life.
- LHLennea HartOct 19, 20255.0I do like the fact that staff answered my questions, and didn’t make me feel rushed. Reasonable priced comparison to others. But difficult for those who are old and live off so very little. I give up getting my meds and food to care of my best friend.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Gresham offer?
Banfield Pet Hospital provides preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter services, end of life care, microchipping, and DNA testing for pets.
Does Banfield Pet Hospital provide emergency care?
No, Banfield does not provide emergency care. However, during hospital hours, you can call for urgent care advice and referrals. Outside of those hours, please contact your local emergency hospital.
What are Banfield Pet Hospital Gresham's operating hours?
The hospital is open daily from 8:00 AM to 6:00 PM. It is closed on certain holidays like November 26 and 27, December 24, 25, 31, and January 1.
How can I schedule an appointment with Banfield Pet Hospital?
You can schedule an appointment online via their website or use the Banfield app available on iOS and Android for convenient scheduling.
Does Banfield Pet Hospital offer online veterinary care?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 through Vet Chat™ via the Banfield app.
What is included in the Optimum Wellness Plan at Banfield?
The plan includes annual preventive care such as comprehensive exams, vaccinations, early screening, nutritional and dental consultations, but it is not pet insurance and does not cover treatment for abnormal conditions.
Is Banfield Pet Hospital located near any pet-related stores?
Yes, Banfield is near PetSmart, which offers pet supplies and services, making it convenient for customers to shop for pet products before or after their veterinary visits.
What recreational or fitness options are nearby Banfield Pet Hospital in Gresham?
Customers can visit Snap Fitness Gresham nearby for workouts or visit The Annex for dining and drinks, providing leisure activities around their appointment times.
Are there any dining options near Banfield Pet Hospital for waiting pet owners?
Yes, several dining options are close by including Try Me Ethiopian Cuisine, Don Ladis Taco Shop, Low Road bar and grill, and Bacari French restaurant, offering diverse cuisine for visitors.
Does Banfield Pet Hospital welcome LGBTQ clients and require appointments?
Yes, Banfield welcomes LGBTQ clients and requires appointments for visits to ensure efficient service and care.