Business Details
About
Pet StorePet supply store
Visit your Eugene Pet Store located at 1169 Valley River Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,230 reviews
5 stars
604
4 stars
328
3 stars
146
2 stars
57
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable about pet care.
Store Conditions
Several reviews highlighted issues with cleanliness and maintenance of animal enclosures, particularly for fish and birds.
Stock Availability
Customers frequently reported problems with items being out of stock or not available despite online listings.
Store Size and Layout
The store was described as small and cramped, leading to limited selection and difficulty navigating.
Mixed Experiences
While some customers had positive experiences, others reported frustration with service quality and staff responsiveness.
- MMMel3 days ago2.0Super ridiculous customers can't use a restroom
- TFTerri FridyNov 13, 20253.0Does anyone bag purchases anymore? While I got out my card and paid the cashier just stood there. I had to bag may own purchases. If I had been one of the people waiting in line I would have been more annoyed than I already was. What did I need her for? I could have self served.Service time 11:40am 13Nov2025
- WTwillis tapscottNov 5, 20251.0I go to this Petco alot, its full of all kinds of stuff but no one is EVER at the register, I have waited more then 10 minutes to check out before. This could be better.
- MLMadison LOct 22, 20252.0The associate would not scan or look at any back stock for an item I wanted. They would not even walk over to the section to see if the store had it even though it said it was in stock online, I just didn’t see it. Frustrating to not even have an effort made to find the product I was looking for.
- JTJennifer TaylorOct 5, 20251.0You need to do better with your high end birds. You need to take a walk in Pet Smart and see how they do it, They have their birds in beautiful and clean cages. Yours look like bright lite white jail with dirty floors.
Frequently Asked Questions About Petco
Does the Petco Eugene location have a vet hospital?
No, Petco Eugene does not have a full-service vet hospital.
Does Petco Eugene offer vaccinations?
Yes, Petco Eugene provides vaccinations.
Does Petco Eugene offer curbside pickup?
Yes, curbside pickup is available at Petco Eugene. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Eugene Petco?
Hamster and guinea pig prices vary by location. Call your Eugene Petco at 5414857900 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Eugene sell dogs?
No, Eugene Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Eugene offer for pet health?
Petco Eugene offers vaccination services but does not have a full-service vet hospital.
Does Petco Eugene provide curbside pickup and delivery?
Yes, Petco Eugene offers curbside pickup and same-day delivery for eligible products.
Can I purchase dogs or cats directly at Petco Eugene?
No, Petco Eugene does not sell dogs or cats, but you can meet adoptable pets through the Petco Love adoption program partnered with local animal welfare organizations.
What are the operating hours for Petco Eugene?
Petco Eugene is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sundays from 9:00 AM to 8:00 PM.
Where is Petco located in Eugene?
Petco is located at 1169 Valley River Dr, Eugene, OR 97401.
Are there any nearby pet training services to Petco Eugene?
Yes, Petco Dog Training is located nearby, offering pet training services that you can conveniently access during your visit to Petco Eugene.
Which nearby veterinarian service is available close to Petco Eugene?
The Vetco Vaccination Clinic is nearby and provides veterinary services that complement Petco Eugene's offerings.
What other amenities are near Petco Eugene that might be useful for customers?
Nearby locations include Umpqua Bank and Banner Bank for financial services, Ross Dress for Less for clothing, and Red Robin Gourmet Burgers for dining.
Does Petco Eugene have wheelchair accessible facilities?
Yes, Petco Eugene has wheelchair accessible entrance, parking, and restrooms to accommodate all customers.
How can I book grooming services at Petco Eugene?
You can book grooming appointments at Petco Eugene through their reservation website provided.