Banfield Pet Hospital

Reviews

• MD

  Michael Drakatos

  Feb 8, 2026
  5.0
  Awesome service.
• MA

  Michelle Alexander

  Jan 11, 2026
  5.0
  I absolutely trust this location in specific with the welfare of my two kits. They have been kind and amazing with out first . . . Less friendly/social kitty, and as the Trouble Twins grow have had nothing but top notch and honest care with them.
• PB

  Pamela Bell

  Jan 4, 2026
  5.0
  Very helpful, very knowledgeable, very kind and compassionate! I would definitely recommend them! Even Domino, our cat liked them!
• SB

  Sara Baker

  Dec 10, 2025
  2.0
  The GOOD: we were able to get in for appointments fairly quickly, they return calls left on voicemail promptly, and the receptionist and vet tech was very nice. If it wasn’t for that I would give 1 star. THE BAD: The vet we saw was Dr. Robin Lynn Coker, and we saw her twice on our new puppy plan. She was very abrupt, cold, and seemed rude to the vet tech when telling him to do something which we didn’t like at the first visit, she didn’t even greet us when she walked in. We also just found her not to be very personable or kind in general, especially at the second vet visit when she told us we need to go to the emergency vet, and she shamed me for not going sooner. Mind you I used banfield 24/7 chat in the middle of the night prior to see if I needed to go to the emergency vet (my puppy ate some christmas ornaments but was acting fine) and the vet on the chat talked to me and said monitoring until the appointment we had the next morning a few hours later would be fine. Obviously I would take my pet to the emergency vet as soon as he needs it.. that’s why i used the pet chat.. but to be shamed and guilt tripped by the vet instead of just receiving advice in a caring way during what was obviously very stressful and scary for me was unprofessional and not acceptable. I understand there’s personality differences, but there should be a certain level of empathy and kindness given to patients and their pets when you work in the veterinary field, especially when they are going through something scary. We will not be going to her again and I wouldn’t recommend her to anyone. Very judgmental vibes. We have moved to the Willamette Street location with higher hopes. Also, puppy went to the emergency vet and was just fine :).
• JJ

  Jay

  Dec 3, 2025
  1.0
  They did an awful job sewing up my cat's incision after her surgery, she might die and these butchers told me there's nothing they can or are willing to do until I give them another $770. I trusted them, they made a mistake and they don't want to make it right now my cat might die.

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