Petco

4.0
1456 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Clackamas Pet Store located at 9078 Se Sunnyside Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
9078 SE Sunnyside Rd, Clackamas, OR
97015-6921, United States

Hours

Reviews

4.0
1,447 reviews
5 stars
760
4 stars
335
3 stars
143
2 stars
65
1 star
144

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.

Grooming Issues

Several customers expressed dissatisfaction with grooming services, citing poor treatment of pets and unprofessional behavior from groomers.

Stock Availability

Many reviews mention low stock levels and issues with product availability, leading to customer frustration.

Store Cleanliness

While some customers noted a clean store, others reported untidy conditions and disorganization.

Online Ordering Problems

Numerous complaints about online ordering experiences, including delays and issues with stock alignment.
  • BB
    Bob Brown
    4 days ago
    2.0
    While Petco has a good selections and friendly staff. They are missing the mark in a few areas. I did try to contact them before writing this review but they DO NOT have a way to leave general feedback. The website only offers help with specific predetermined issues, like a problem with an order. The biggest drawback is that online pricing is inconsistent with in-store prices. Frequently products are advertised online for significantly less than they are available in store (one time purchse price w/o coupons). For this reason, I strongly recommend Amazon for your pet needs as the pricing is transparent.
  • JG
    Jean Greenwood
    4 days ago
    5.0
    Expensive haul, but happy with my take home items
  • CD
    Carolyn Douglas
    6 days ago
    3.0
    Seriously only 6 carts for the entire store! I was there to buy 3, 37lb bags of dry dog food and not one cart availiable.
  • SC
    Sean Cook
    Dec 24, 2025
    1.0
    Xmas eve 2 minutes past won't consider 1 item . Closed with a stiff remark
  • KC
    Kelly C
    Dec 15, 2025
    1.0
    We dealt with the store manager at the Clackamas location and he was of zero help. There was a glitch online and our pickup order and his suggestion after him and hawing to call customer service. We showed him our order and he just scratched his head and said that’s odd and didn’t know what to do. We drove over a half hour away because our local petco was out of our dog food, very disappointed in the customer service!

Frequently Asked Questions About Petco

Does the Petco Clackamas location have a vet hospital?

Yes, Petco Clackamas has a full-service vet hospital.

Does Petco Clackamas offer vaccinations?

Yes, Petco Clackamas provides vaccinations.