Petco

4.2
1132 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Beaverton Pet Store located at 18200 Nw Evergreen Pkway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
11000 NE Evergreen Pkwy, Beaverton, OR
97006, United States

Hours

Reviews

4.2
1,118 reviews
5 stars
630
4 stars
247
3 stars
108
2 stars
56
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised the friendly and helpful service, others reported rude or unprofessional behavior from certain employees.

Product Availability

Customers noted issues with stock levels, particularly in the fish section and with specific pet food items, leading to frustration.

Grooming Services

Grooming experiences varied widely; some customers were very satisfied with the service, while others reported negative experiences and high prices.

Store Environment

The store is generally described as clean and well-stocked, but some customers expressed concerns about the treatment of animals and the overall atmosphere.

Pricing Concerns

Several reviews mentioned that prices are perceived as high, with some customers feeling they are being charged excessively for certain products and services.
  • KC
    Kaylyn C
    Dec 31, 2025
    1.0
    I returned some items in store on 12/14 and was waiting for Petco to communicate with klarna to confirm the refund. I called into to the store today to see if I could get another copy of the return receipt and the employee on the phone said they aren't able to print receipts from that long ago?? This was 16 days ago, not even a month. When I asked for help on where or how to get this receipt, the guy on the phone just told me to call customer support again. He just said sorry and then hung up before I could respond. Very rude staff. I come to this location often but don't think I will anymore.
  • DD
    David
    Dec 29, 2025
    5.0
    Great customer service. Helped me find the right food for my bullfrog Fredrick.
  • AJ
    amy jones
    Dec 17, 2025
    5.0
    My fur baby at 4 months old for 1st nail trim. Groomer was wonderful !
  • CK
    Cimarron King
    Dec 9, 2025
    1.0
    Got a chameleon there 2 months ago and now I am spending 1000’s of dollars to get her healthy. According to the vet this was months the neglect before I got her. Got her with mbd. Bowing of her limbs when I got her. And fractured bones. And she is out of the warranty. I am going to do everything in my power to help her. But it is bad business to sell an innocent creature in this bad shape to someone. Care for the animals you have, fix them before selling them off to be someone’s else problem.
  • IN
    I look homeless but I’m not
    Dec 6, 2025
    1.0
    This place might as well be one big self checkout because these new employees are useless. Don’t bother if you want to buy fish because you won’t get anyone in that section even if you ask. They’re either on break, talking to one of their friends, or flat out ignoring you. I’ve been trying to buy a damn clownfish for a week now, waited 45 minutes in the store and walked out empty handed again.

Frequently Asked Questions About Petco

Does the Petco Beaverton location have a vet hospital?

Yes, Petco Beaverton has a full-service vet hospital.

Does Petco Beaverton offer vaccinations?

Yes, Petco Beaverton provides vaccinations.