Banfield Pet Hospital

3.7
330 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
If your dog or cat needs a petcare plan designed around your pet’s unique needs, choose Banfield Pet Hospital in Beaverton, OR. Our veterinary clinic on Cedar Hills Boulevard is conveniently located inside the PetSmart on Southwest Walker Road and provides general practice care for your puppy, kitten, cat, or dog. Whether your pet needs vaccinations or treatment for an illness or minor injury, make an appointment with our Beaverton veterinary team.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
2597 SW Cedar Hills Blvd, Beaverton, OR
97005, United States

Hours

Reviews

3.7
329 reviews
5 stars
174
4 stars
48
3 stars
22
2 stars
14
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor communication, difficulty reaching staff by phone, and unresponsive service.

Care Quality

While some customers praised the care provided to their pets, others expressed concerns about misdiagnoses and rushed examinations.

Pricing Transparency

Numerous reviews highlighted unexpected charges and dissatisfaction with the wellness plan, leading to perceptions of being overcharged.

Staff Attitude

Feedback varied, with some praising staff kindness while others noted rudeness and unprofessional behavior from front desk personnel.

Cleanliness Issues

Several customers mentioned cleanliness concerns in the clinic, particularly in examination rooms.
  • DG
    Deborah G
    Nov 13, 2025
    4.0
    Banfield is the best so far. Everyone has been kind and professional.
  • SB
    Sam Boucot
    Oct 30, 2025
    5.0
    We have been going to the Cedar Hills Banfield for many years. The whole team is always nice and they take the time to really care for dogs. Eight years ago, when our dog Otto had heat stroke, it was all hands on deck. The entire team treated him. Otto made a full recovery with no side effects due to their heroic action, which we have never forgotten. From that time on Otto looked forward to going to the vet.
  • MK
    mark krampits
    Sep 13, 2025
    5.0
    The keep up with my dogs aging health
  • DM
    Daniel McNamara
    Sep 10, 2025
    1.0
    Left using your services after my animals showed signs of trauma and/or PTSD. My dog would snarl at me when I put on the very same type nitrile gloves. My cat turned into a hell spawn that now has to be sedated to be seen and at her age that is dangerous. We had a good vet but when she left this happened to our animals and then all of the sudden random $600+ charges when our plan should have covered it. If I could rate 0 stars I would. If you love your pets DO NOT go to Banfield.
  • MM
    Maleek McKenzie
    May 21, 2024
    5.0
    Wonderful staff which helped us to ensure our loved one was ok. Did a great job assuaging our fears and provided us the option to hold our let for observation if we wanted.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.