Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Progress Ridge is conveniently located in Progress Ridge Townsquare at 12305 SW Horizon Blvd, Ste 213. We provide quality and attentive health and wellness care for dogs, cats, and other pets. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.9
225 reviews
5 stars
136
4 stars
24
3 stars
14
2 stars
10
1 star
41
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers praised the staff for being friendly, kind, and caring towards their pets.
Communication Issues
Numerous reviews highlighted difficulties in contacting the clinic, with many customers reporting unanswered calls and poor follow-up.
Service Quality
While some customers appreciated the care their pets received, others expressed frustration over misdiagnoses, unnecessary treatments, and lack of thoroughness in care.
Appointment Management
Several reviews mentioned issues with appointment scheduling, including last-minute cancellations and long wait times.
Wellness Plan Concerns
Customers expressed dissatisfaction with the wellness plans, citing high costs and feeling that they did not receive the promised benefits.
- LSL S3 days ago5.0There is a reason why we choose to drive 1 hour 30 minutes to this location. We love the staff, the location and the quality care received EVERY time! Opal LOVES you and we appreciate you so much! Thank you for all you do for the pets aka family members! They always googoogaga talk your fur baby and it’s so sweet. Everyone from front desk, to assistants to the vets on staff are just great!
- SPSabrina PNov 10, 20253.0Their doctors are great, and staff is nice, but NOBODY ANSWERS THE PHONE. It's really concerning if you have an emergency or question or really need to talk to someone
- NTNana ThomasNov 1, 20255.0I love the staff at the Progress Ridge Banfield. They are kind, accommodating and so professional. They did not try to sell me additional services my cat did not need. I’m a loyal client.
- JWJane WalpoleOct 15, 20255.0They always take great care of my cat, even when he is cranky. I leave knowing exactly what the treatment was that day, and when he needs to return. All of the staff love animals and show it.
- EMEuphrosyne McKenzieSep 22, 20251.0I spent $600 on a visit and lab work for an otherwise healthy energetic cat with severe diarrhea issues, only to be I was sent home with an over the counter probiotic. I wait 3 weeks to hear back on the results of the fecal test before deciding to reach out myself and got voicemail only. Several days later I received a response - all results were negative so they wanted to see her again before prescribing medication since I’d see no improvement - with a $300 estimate. I declined, deciding to contact another vet instead - who told me over the phone to try plain roasted chicken and pumpkin purée for her meals. Saw immediate results so needless to say, I will not be returning to Banfield.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the Banfield Pet Hospital - Progress Ridge's operating hours?
We are open every day from 8:00 AM to 6:00 PM, including weekends. We are closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Where is Banfield Pet Hospital - Progress Ridge located?
Our hospital is located at 12305 SW Horizon Blvd, Ste 213, Beaverton, OR 97007.
Does Banfield Pet Hospital provide emergency veterinary services?
No, we do not provide emergency care services. However, during hospital hours, you can call us for urgent care advice and referrals to emergency hospitals if needed.
What veterinary services does Banfield Pet Hospital offer?
We offer preventive care, vaccinations, dental, spay/neuter, parasite control, nutrition advice, microchipping, DNA testing, and end-of-life care.
What is an Optimum Wellness Plan and how does it work?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, diagnostics, nutrition consultations, and dental care. They automatically renew annually unless paid in full at enrollment.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support via Vet Chat™ through the Banfield app.
Are appointments required at Banfield Pet Hospital - Progress Ridge?
Yes, appointments are required to ensure we can provide timely and attentive care to your pet.
What nearby places can I visit before or after my appointment at Banfield Pet Hospital?
Nearby, you can visit Unleashed by Petco for pet training and supplies, Pure Barre for fitness classes, or enjoy some treats at Menchie's Frozen Yogurt.
Are there any nearby shopping centers near Banfield Pet Hospital - Progress Ridge?
Yes, the Progress Ridge TownSquare shopping center is close by, offering a variety of shops and dining options for your convenience.
How can nearby Fitness centers support my visit to Banfield Pet Hospital?
After your pet's appointment, you can visit nearby fitness centers like Club Pilates, StretchLab, or Fred Astaire Dance Studios to enjoy a workout or relaxation session.