Banfield Pet Hospital

Reviews

• BH

  brooke herold

  Apr 4, 2026
  1.0
  They refused to give my dog flea medicine that he has had before. From Banfield. Ridiculous
• SO

  Shelby Van Orman

  Apr 3, 2026
  5.0
  I have been taking my dog since I moved here a couple years ago. Josh who works up front is always pleasant and kind to speak with. They always update me on her whenever she is in for sedation. They are efficient scheduling my dog for all of her appts. They are always up front with how much her treatment will cost and are not pushy if I am not willing to pay for services that day, rather doing it at the next visit. Senya is very nice and helpful with my pets. I took my cat in for his first two visits and he was happy and ambulatory upon leaving. Yes, they are very busy every time I am there and are not able to answer their phones right away but I ALWAYS get a call back when they are unable to answer. Make sure you are calling at non busy times for them to be able to pick up. They have many pets and people to attend to.
• JG

  Jordan Garrett

  Dec 28, 2025
  1.0
  I would give them zero stars if I could. I had an appointment scheduled for my cat who has an ongoing issue. The called me the day of to cancel my 3:30 appointment cause the doctor is leaving at 4pm. WHY EVEN LET ME SCHEDULE?! I scheduled 14 days before my appointment. Now I have to take her to an urgent care (It's sunday and none of the vets are open) and pay a ton of money for something they have helped her with in the past at a different banfield clinic. I was also got called yesterday to confirm the appointment. Did they bother to check when the doctor was leaving?
• NS

  Nessi Sharp

  Dec 12, 2025
  1.0
  I can't recommend this specific Banfield pet hospital. The first time they called us to bring in our cats early. When my husband arrived he was informed that the vet left for lunch. Why do they call us then if we can come on early. Seems like having an early lunch is more important to do your job. Today was the worst. My husband was waiting for a long time for nothing with our cat Jimmy who got into a fight and had a terrible wound near his eye. He was told that they mixed up his scheduled appointment and the vet won't have any time to see Jimmy today after waiting for a long time. He was offered to schedule a new appointment for another day. I never experienced such rudeness. They weren't even sorry. Don't go there. Lunch breaks are more important than helping pets, I guess. Yes, Jimmy's appointment was scheduled for 1 PM. (12/12/25) We went to other Banfield hospitals and never had an issue. Hopefully Banfield will do something about it. You can't treat your clients like that. Let scared and wounded animals wait for nothing!
• DG

  Deborah G

  Nov 13, 2025
  4.0
  Banfield is the best so far. Everyone has been kind and professional.

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