Petco

3.9
1667 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Albany Pet Store located at 717 Geary St Se for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
717 Geary St SE, Albany, OR
97321, United States

Hours

Reviews

3.9
1,655 reviews
5 stars
769
4 stars
391
3 stars
234
2 stars
71
1 star
190

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being helpful and friendly, others are criticized for rudeness and lack of knowledge.

Grooming Issues

Numerous complaints about grooming services, including poor treatment of animals and unsatisfactory results, leading to a strong recommendation against using their grooming services.

Store Conditions

Concerns raised about the cleanliness and care of animals in the store, with reports of dead fish and unhealthy pets, indicating a need for better animal welfare practices.

Product Availability

Customers noted inconsistent stock levels and higher prices compared to online options, leading to frustration when items are unavailable.

Staff Knowledge

While some staff are recognized for their expertise, others are reported to be unhelpful or uninformed, impacting the overall shopping experience.
  • RL
    R. J. Luther
    2 days ago
    5.0
    I felt truly cared for—my pet left happy and at ease, and the staff even followed up to ensure she was comfortable afterwards. The store was spotless, the atmosphere was welcoming, and every team member made me feel like a valued guest, Petco store teams for their friendly, knowledgeable, and caring service, providing expert guidance and going out of their way to help with purchases, pet advice, and accessibility issues I HAD TODAY WAS AMAZING TIME I WENT IN 1:00 PM
  • BJ
    Brittany Johnson
    5 days ago
    1.0
    I'm very frustrated with the online coupons. It takes forever to get a small discount, then it expires before you can use it. Deals are more frequent and user friendly at other pet stores.
  • CC
    Colleen Cunningham
    Nov 14, 2025
    5.0
    Exceedingly friendly staff, clean and inviting store, and they had what I needed
  • DT
    Debbie Thurman
    Nov 11, 2025
    5.0
    Fantastic staff - very helpful.
  • MR
    Mary Reif
    Oct 16, 2025
    1.0
    Awful Grooming experience today. Two Pom's needing a bath, haircut and toenails clipped. They charged $30 extra (each dog) for 'deshedding' shampoo, which isn't necessary since she clearly shaved them. You should never shave a double coated dog and any reputable groomer would know that! The long beautiful hair on both of their heads and faces is just gone and now they don't even remotely look like Pomeranian. They were both done in less than two hours, normally their groom takes two hours each. I'll NEVER take my dogs there again. Absolutely awful and one of them is still traumatized by this visit.

Frequently Asked Questions About Petco

Does the Petco Albany location have a vet hospital?

No, Petco Albany does not have a full-service vet hospital.

Does Petco Albany offer vaccinations?

Yes, Petco Albany provides vaccinations.