Petco

3.9
1671 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Albany Pet Store located at 717 Geary St Se for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
717 Geary St SE, Albany, OR
97321, United States

Hours

Reviews

3.9
1,659 reviews
5 stars
771
4 stars
391
3 stars
235
2 stars
71
1 star
191

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are often described as friendly and helpful, but experiences vary significantly, with some customers reporting rude or unhelpful interactions.

Animal Care

Multiple reviews express serious concerns about the care of animals in the store, including reports of dead fish and unhealthy conditions.

Grooming Issues

Grooming services received negative feedback, with customers reporting poor experiences and dissatisfaction with the grooming quality.

Product Availability

Customers noted inconsistent stock levels and pricing discrepancies between online and in-store purchases.

Store Cleanliness

While some customers found the store clean and inviting, others reported unpleasant odors and unsanitary conditions.
  • EE
    Erica
    Dec 31, 2025
    3.0
    This place is chaotic. It’s also in a weird layout. We walked around a while trying to find where things were. The employees are friendly enough. Everything is really expensive. I found better prices at Amazon and Walmart, so ended up returning the things I bought here.
  • CH
    Charity Haworth
    Dec 21, 2025
    5.0
    Found everything we needed for our new rescue pup, some items on sale which is always good and everything else seemed reasonably priced. Also, the people working the cash registers are always kind, knowledgeable and helpful.
  • EC
    Eva Clark
    Dec 20, 2025
    1.0
    It’s super sad to see dead fish in almost every tank. One tank alone the fish has been there long enough to “mold” over. The employee I talked to about it said it’s a regular issue. I wouldn’t buy any fish from here.
  • JC
    Jessica Crawford
    Dec 19, 2025
    3.0
    Our fish from here always die.
  • PS
    P S
    Dec 8, 2025
    1.0
    They will lie to you to get you to sign up for Petco Vitalcare. You'll be stuck in a monthly subscription that is impossible to cancel. Customer service will not help you.

Frequently Asked Questions About Petco

Does the Petco Albany location have a vet hospital?

No, Petco Albany does not have a full-service vet hospital.

Does Petco Albany offer vaccinations?

Yes, Petco Albany provides vaccinations.