Petco

Reviews

• MG

  Meaghan Gallagher

  Mar 11, 2026
  1.0
  DO NOT BUY DOG FOOD, TREATS OR BONES FROM THIS LOCATION. THEY HAVE MAGGOTS IN THEIR PRODUCTS. This is the SECOND time I’ve found bugs and maggots from two separate purchases. First time was in a bone back in September and the second time was a bag of food I purchased 6 months later.
• KB

  Kayla Bowers

  Mar 7, 2026
  1.0
  Just went inside store to buy my daughter a chameleon and they refused to sell it to me bc they said I haven’t done enough research. I’m a paying customer willing to buy all the things for it. I had a bearded dragon before and they wouldn’t let me buy it. Why are you selling them then?
• SC

  sh*tbox civic

  Feb 28, 2026
  1.0
  So I took my dog to the groomer here at petco and let me tell you this place is horrible the manager Leslie smelled like alcohol super strong she was very rude when I dropped my dog off and when I picked him up the dog didn't even looked bathed smelled like mold nails was half done hair was choppy and ears didn't get cleaned. Then when I asked the drunk manager who did my dog because I wanted a refund she proceeded to yell at me saying she did a good job that idk what I'm talking about. This kind of behavior from a manager is absolutely unacceptable I'll never be going back there as long as the drunk manager works there she needs to be fired drinking on any job is unacceptable she's gunna kill a dog one day just glad it won't be mine hope things change up there
• SB

  Shylo Brien

  Feb 22, 2026
  1.0
  MANAGER WOULDN’T SELL MY BUDDY A CHAMLEON!!! My buddy who is new to reptiles wanted to get a chameleon, so my other buddy and I decided to help him out since we know more about reptiles and chameleons. Well my buddies go and get enclosures and the rest of the essentials he needs whilst looking at chameleons at 3 different pet stores including this one. So the next day we drive 3 pet stores weighing our options, choosing to go to Yukon last since it’s the closest location home. So my buddies n I walk in and walk straight to the chameleons knowing we wanted to buy one, after doing all this preparation, also driving an hour and a half to the city. It already takes 10-15 minutes to get an employee to come assist us. Once the employee arrives, we let her know we want to get the chameleon. In which she starts bombarding us about the enclosure we got (which is a 18x18x36in & temporary enclosure) and after somewhat arguing about the enclosure. Well she goes and gets the manager who is named Micheal. As Micheal walks up to us three, he asked us “chameleon?” we reply “yes!” In which bro stated “No, not today we can look at anything else besides chameleons.” In shock my buddy ask “why” and his reasonings were, how there extremely hard to care for, we weren’t fit to have one, our enclosure isn’t good enough, and how we need to do more research then come back. Then my buddy trying to figure out the situation ask “how would you tell if someone is qualified to take care of a chameleon?” His response - “I’d ask questions and see how knowledgeable they are on chameleons.”… up to this point we were never asked a questions about our knowledge of taking care of a chameleon besides him asking my buddy if he’s ever owned a reptile. (which he hasn’t but my other buddy and I have) then anytime it came to questions about the chameleon, Micheal would simply ignore the question and say “let’s move on over here” (to rest of the reptiles other than a chameleon) or “let’s look at some more of beginner reptiles for you instead.” We even tried to show him the enclosure we set up to show it was ready for him and he refused to acknowledge that he won’t be selling us a chameleon. So we ended up going to the Petco on NW Expressway. Which they sold us a chameleon, gave us some extra tips, answered questions we had and overall better experience than Yukons location. 0/10 would recommend. Slow, rude, not professional, and very immature PS - Micheal if your reading this we got chameleon and he’s a happy camper!!!
• SM

  Samantha Martin

  Feb 20, 2026
  1.0
  On Valentine’s Day I bought 3 Tetra Glofish and 3 ghost shrimp. When speaking with the Petco associate, she mentioned the tanks above the one we were looking at were quarantined but that the one we wanted from was “perfectly fine”. Immediately upon arriving home there were signs that one of the fish we received were swimming odd. I was mindful that I would likely get atleast 1fish that didn’t adjust well so I didn’t think much of it. When the fish did not get better with acclimation and a little bit of time we decided to bring the fish back in case petco could help him. After speaking with a new associate it was determined I should have never been sold the fish I was as they have been terminally ill for a period of time. I was advised that my tank and all of its inhabitants were now compromised and guaranteed to die. Which was true as they all passed. I was provided with a full refund of living creatures I had bought from them, however I feel like it is MUCH deeper than that. Although all employees I encountered were friendly, I feel there was a serious lack of training or education provided to ensure things like this do not happen. All I can think about is how many tanks this woman had touched back to back without washing her hands after touching the very sick fish she sold us. As a whole my heart is broken for those living animals and the lack of regard that was provided to other people coming to also purchase fish that day 🥺

Frequently Asked Questions About Petco