Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Yukon provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.3
278 reviews
5 stars
200
4 stars
29
3 stars
9
2 stars
7
1 star
33
What are people saying?
AI-generated from recent customer reviews
Quality of Care
Many customers praised the caring and knowledgeable staff, highlighting their dedication to providing excellent veterinary care for pets.
Customer Service
While some reviews noted friendly and helpful staff, others reported issues with communication and responsiveness, particularly regarding billing and appointment management.
Wellness Plan Concerns
Several customers expressed dissatisfaction with the wellness plan, citing unexpected charges and difficulties in canceling or utilizing the plan effectively.
Mixed Experiences
Reviews reflect a wide range of experiences, with some customers having positive interactions and others reporting serious concerns about mistakes and treatment.
Staff Attitude
The majority of feedback indicated that staff members are friendly and compassionate, although a few reviews mentioned negative interactions with certain employees.
- EHElaine House2 days ago5.0The doctor is very thorough and knowledgeable in helping our fur baby stay healthy. We appreciate her taking time to explain in detail what issues our fur baby is experiencing and suggested remedies to help clear up the issues.
- TPTyler Phipps6 days ago5.0We love this place! They take great care of our pet. We also take advantage of their wellness program which is great in keeping our dog happy and healthy!!!
- BBBrittanyNov 12, 20255.0Dr.Opbe is thorough,friendly,knowledgeable & always takes the time to listen & doesn't rush you ! Misti & Maggie the techs are both very friendly & helpful & I feel safe when I have to leave my babies to them !
- LSLeslie schantzNov 7, 20255.0Just started coming here a few months ago everything has gone smoothly and most all staff very friendly. I took on a stray kitten he got really sick and received great care very quickly. My most recent visit was for a new kitten she received wonderful care from Dr. Opbe and Becka who we have seen a few times they took her and my boy in like they were family and spent time answering all my questions as im a new cat mom. Really enjoying the wellness plans as well. Queso on left taco on right lol.
- LLLexieNov 6, 20251.0In this economy, don’t ever take your pets to Banfield. Save time and money. Take them to a private practice, where they actually care about animals and they’re not just a money hungry corporate establishment. Scheduled a drop off appt at 8AM for my cat because she had a laceration. About 1 hour before the hospital closed I had yet to hear back from anyone about my pet. We ended up calling THEM and were advised that they did bloodwork today but she would need to come back tomorrow for surgery. Out of pocket for them to essentially only do bloodwork and rabies vx, Came to $400. When asked how much it would be up front for the surgery the next day it was $900 excluding medication. They claimed they needed to do dental work on her in conjunction with the surgery to “make it cheaper”. When I asked how much it would be without dental work, they advised it would essentially cost more, unless I settled my issue with the wellness plan I had in 2021 and then I could get a little bit of a discount… If you ask me, the whole experience overall felt predatory and really just out of line. I never mind paying out of pocket, but nearly $1300, for a 3-4 inch laceration and asking me to dental work while she is sedated, to “make it cheaper” is a strange concept. I ended up taking her to Yukon Hills Animal Hospital which was 1 min away, and the same day they did bloodwork, exam, medication AND surgery, for $500 out of pocket and she was done within a few hours. Not to mention it would have been cheaper if I opted out of the bloodwork. However, I had them run bloodwork again because Banfield advised that my cat had anemia and will need some follow up on that; however, yukon hills reviewed with me, that her bloodwork came out perfectly fine.. so do with that what you will..
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the main services offered at Banfield Pet Hospital in Yukon?
Banfield Pet Hospital in Yukon offers services including preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end of life care, microchipping, and DNA testing.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. You can call during hospital hours for urgent care advice and referrals, and during non-hospital hours, contact your local emergency hospital.
What is an Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, early diagnostics, nutrition, and dental care. It's not insurance but offers discounts for treatments. Plans renew automatically every twelve months unless paid in full at enrollment.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through the featured scheduling link on their website or via their mobile apps for iOS and Android.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you visit with your pet, drop-off appointments for leaving your pet with them during the visit, and virtual visits for clients with Optimum Wellness Plans.
What are the clinic hours for Banfield Pet Hospital in Yukon?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and Sunday from 10:00 AM to 5:00 PM. The hospital is closed on certain holidays such as Thanksgiving and Christmas.
Is Banfield Pet Hospital welcoming to the LGBTQ community?
Yes, Banfield Pet Hospital welcomes LGBTQ clients as indicated by their Google attributes.
What nearby pet service stores are close to Banfield Pet Hospital in Yukon?
PetSmart, a pet store and pet services provider, is located near Banfield Pet Hospital, offering convenience for pet owners needing supplies or additional services before or after their vet visit.
Which shopping options are available near Banfield Pet Hospital in Yukon?
Nearby shopping options include rue21, Maurices, Big Lots, Bath Sorbet, Famous Footwear, and Target Store Yukon, offering clothing, footwear, and department store selections for visitors to explore.
Are there any nearby coffee shops or places to relax near Banfield Pet Hospital?
Yes, Starbucks coffee shop is located near Banfield Pet Hospital, providing a convenient spot to relax or wait while your pet receives care.